{"id":6,"date":"2020-07-27T18:50:37","date_gmt":"2020-07-27T22:50:37","guid":{"rendered":"https:\/\/pressbooks.bccampus.ca\/businesscommsooc\/2020\/07\/27\/appendix\/"},"modified":"2020-08-12T15:56:42","modified_gmt":"2020-08-12T19:56:42","slug":"appendix","status":"publish","type":"back-matter","link":"https:\/\/pressbooks.bccampus.ca\/businesscommsooc\/back-matter\/appendix\/","title":{"raw":"Additional resources","rendered":"Additional resources"},"content":{"raw":"The intent with this business communications course is for instructors to select and use the elements and resources that work best for them. In support of this perspective, we have provided additional resources (that are not actively incorporated into this course) in case they may be useful or of interest.\r\n\r\nThese additional resources are grouped together by topic in the index below. Click on a link to be taken to the corresponding resource (in this book or elsewhere, if it is external).\r\n\r\n<strong>Audience analysis<\/strong>\r\n<ul>\r\n \t<li><a href=\"https:\/\/pressbooks.bccampus.ca\/businesscommsooc\/chapter\/week-3#AudienceAnalysisQuestions\" target=\"_blank\" rel=\"noopener noreferrer\">Questions to ask during an audience analysis (H5P)<\/a><\/li>\r\n \t<li><a href=\"https:\/\/pressbooks.bccampus.ca\/businesscommsooc\/chapter\/week-3#CMAPPreview\" target=\"_blank\" rel=\"noopener noreferrer\">Test your knowledge about CMAPP \/ audience analysis (H5P)<\/a><\/li>\r\n \t<li><a href=\"https:\/\/pressbooks.bccampus.ca\/businesscommsooc\/chapter\/week-3#AnalyzingScenarios\" target=\"_blank\" rel=\"noopener noreferrer\">Analyzing audiences and scenarios (H5P)<\/a><\/li>\r\n \t<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/context-hunt\/\" target=\"_blank\" rel=\"noopener noreferrer\">Context hunt activity<\/a><\/li>\r\n \t<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/guess-the-audience\/\" target=\"_blank\" rel=\"noopener noreferrer\">Guess the audience activity<\/a><\/li>\r\n \t<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/audience-centred-messages-discussion\/\" target=\"_blank\" rel=\"noopener noreferrer\">Audience-centered messages discussion activity<\/a><\/li>\r\n<\/ul>\r\n<strong>Bad news messages (direct approach and indirect approach)<\/strong>\r\n<ul>\r\n \t<li><a href=\"https:\/\/pressbooks.bccampus.ca\/businesscommsooc\/chapter\/week-6#BadNewsScenarios\" target=\"_blank\" rel=\"noopener noreferrer\">Analyzing audiences and scenarios to determine most appropriate approach to break bad news (H5P)<\/a><\/li>\r\n<\/ul>\r\n<strong>Business communication cases\/scenarios<\/strong>\r\n<ul>\r\n \t<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/case-business-communication-ethics\/\" target=\"_blank\" rel=\"noopener noreferrer\">Business communication ethics case<\/a><\/li>\r\n \t<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/case-conflict-management\/\" target=\"_blank\" rel=\"noopener noreferrer\">Conflict management case<\/a><\/li>\r\n \t<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/case-writing-business-emails\/\" target=\"_blank\" rel=\"noopener noreferrer\">Writing business emails case<\/a><\/li>\r\n<\/ul>\r\n<strong>Communication skills<\/strong>\r\n<ul>\r\n \t<li>An external article about <a id=\"yui_3_17_2_1_1596601902151_115\" href=\"https:\/\/www.learning-mind.com\/excellent-communication-skills-introverts\/\" target=\"_blank\" rel=\"noopener noreferrer\">5 Excellent Communication Skills Introverts Didn\u2019t Know They Had<\/a><\/li>\r\n \t<li>An external article about <a href=\"https:\/\/www.forbes.com\/sites\/danabrownlee\/2019\/03\/07\/instead-of-emailing-while-angry-do-this\/#66899a894617\" target=\"_blank\" rel=\"noopener noreferrer\">what to do if you are emailing while angry<\/a><\/li>\r\n<\/ul>\r\n<strong>Document formatting<\/strong>\r\n<ul>\r\n \t<li><a href=\"https:\/\/pressbooks.bccampus.ca\/businesscommsooc\/chapter\/week-7#DocumentFormatting\" target=\"_blank\" rel=\"noopener noreferrer\">Tips for formatting emails, memos, and document headings (H5P)<\/a><\/li>\r\n \t<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/gestalt-theory-scavenger-hunt\/\" target=\"_blank\" rel=\"noopener noreferrer\">Gestalt theory scavenger hunt activity<\/a><\/li>\r\n<\/ul>\r\n<strong>Employment communications (including cover letters and resumes)<\/strong>\r\n<ul>\r\n \t<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/employment-skills-analysis\/\" target=\"_blank\" rel=\"noopener noreferrer\">Employment skills analysis activity<\/a><\/li>\r\n \t<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/writing-a-cover-letter\/\" target=\"_blank\" rel=\"noopener noreferrer\">Writing a cover letter activity<\/a><\/li>\r\n \t<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/linkedin-lightning-round\/\" target=\"_blank\" rel=\"noopener noreferrer\">LinkedIn lightning round activity<\/a><\/li>\r\n<\/ul>\r\n<strong>Grammar, writing mechanics (including style, tone, and concision), and writing process<\/strong>\r\n<ul>\r\n \t<li><a href=\"https:\/\/pressbooks.bccampus.ca\/businesscommsooc\/chapter\/week-4#Paragraphing\" target=\"_blank\" rel=\"noopener noreferrer\">Paragraphing (H5P)<\/a><\/li>\r\n \t<li><a href=\"https:\/\/pressbooks.bccampus.ca\/businesscommsooc\/chapter\/week-4#FormalInformalTone\" target=\"_blank\" rel=\"noopener noreferrer\">Formal and informal tone (H5P)<\/a><\/li>\r\n \t<li><a href=\"https:\/\/pressbooks.bccampus.ca\/businesscommsooc\/chapter\/week-4#PartsOfSpeechRevision\" target=\"_blank\" rel=\"noopener noreferrer\">Parts of speech and revision (H5P)<\/a><\/li>\r\n \t<li><a href=\"https:\/\/pressbooks.bccampus.ca\/businesscommsooc\/chapter\/week-4#ConnectingWordsIdeas\" target=\"_blank\" rel=\"noopener noreferrer\">Connecting words and ideas (H5P)<\/a><\/li>\r\n \t<li><a href=\"https:\/\/pressbooks.bccampus.ca\/businesscommsooc\/chapter\/week-4#PunctuationSentences\" target=\"_blank\" rel=\"noopener noreferrer\">Punctuation and sentence focuses (H5P)<\/a><\/li>\r\n \t<li><a href=\"https:\/\/pressbooks.bccampus.ca\/businesscommsooc\/chapter\/week-4#PlainLanguageConcision\" target=\"_blank\" rel=\"noopener noreferrer\">Plain language and concision (H5P)<\/a><\/li>\r\n \t<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/what-would-the-teacher-say\/\" target=\"_blank\" rel=\"noopener noreferrer\">What would the teacher say activity<\/a><\/li>\r\n \t<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/paragraph-sort\/\" target=\"_blank\" rel=\"noopener noreferrer\">Paragraph sort activity<\/a><\/li>\r\n \t<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/the-writers-eye\/\" target=\"_blank\" rel=\"noopener noreferrer\">The writer's eye activity<\/a><\/li>\r\n \t<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/bulwar-lytton-competition\/\" target=\"_blank\" rel=\"noopener noreferrer\">Bulwer Lytton competition activity<\/a><\/li>\r\n \t<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/word-connotation\/\" target=\"_blank\" rel=\"noopener noreferrer\">Word connotation activity<\/a><\/li>\r\n \t<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/writing-process\/\" target=\"_blank\" rel=\"noopener noreferrer\">Writing process activity<\/a><\/li>\r\n \t<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/style-and-tone-field-trip\/\" target=\"_blank\" rel=\"noopener noreferrer\">Style and tone field trip activity<\/a><\/li>\r\n \t<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/question-of-the-day\/\" target=\"_blank\" rel=\"noopener noreferrer\">Question of the day activity<\/a><\/li>\r\n \t<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/writing-audience-centred-messages\/\" target=\"_blank\" rel=\"noopener noreferrer\">Writing audience-centred messages activity<\/a><\/li>\r\n<\/ul>\r\n<strong>Icebreakers and wrap-ups<\/strong>\r\n<ul>\r\n \t<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/course-syllabus-scavenger-hunt\/\" target=\"_blank\" rel=\"noopener noreferrer\">Course syllabus scavenger hunt activity<\/a><\/li>\r\n \t<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/dear-future-me\/\" target=\"_blank\" rel=\"noopener noreferrer\">Dear Future Me activity<\/a><\/li>\r\n \t<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/captain-communicator-personas\/\" target=\"_blank\" rel=\"noopener noreferrer\">Captain Communicator Personas activity<\/a><\/li>\r\n<\/ul>\r\n<strong>Intercultural communication<\/strong>\r\n<ul>\r\n \t<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/audience-centred-messages-discussion\/\" target=\"_blank\" rel=\"noopener noreferrer\">Intercultural communication terminology discussion activity<\/a><\/li>\r\n<\/ul>\r\n<strong>Oral communication<\/strong>\r\n<ul>\r\n \t<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/vocal-exercises\/\" target=\"_blank\" rel=\"noopener noreferrer\">Vocal exercises activity<\/a><\/li>\r\n \t<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/the-house-of-lies\/\" target=\"_blank\" rel=\"noopener noreferrer\">The lying game activity<\/a><\/li>\r\n \t<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/giving-and-receiving-feedback\/\" target=\"_blank\" rel=\"noopener noreferrer\">Giving and receiving feedback activity<\/a><\/li>\r\n<\/ul>\r\n<strong>Persuasive messages<\/strong>\r\n<ul>\r\n \t<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/storytelling\/\" target=\"_blank\" rel=\"noopener noreferrer\">Storytelling activity<\/a><\/li>\r\n \t<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/deductive-reasoning-murder-mystery\/\" target=\"_blank\" rel=\"noopener noreferrer\">Deductive reasoning murder mystery activity<\/a><\/li>\r\n \t<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/can-you-tell-goodwill-vs-disguised-promotion\/\" target=\"_blank\" rel=\"noopener noreferrer\">Can you tell? Goodwill vs Disguised promotion messages activity<\/a><\/li>\r\n<\/ul>\r\n<strong>Reports<\/strong>\r\n<ul>\r\n \t<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/open-ended-question-bingo\/\" target=\"_blank\" rel=\"noopener noreferrer\">Open-ended question bingo activity<\/a><\/li>\r\n \t<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/primary-or-secondary\/\" target=\"_blank\" rel=\"noopener noreferrer\">Primary or secondary activity<\/a><\/li>\r\n \t<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/creation-of-multi-level-outlines\/\" target=\"_blank\" rel=\"noopener noreferrer\">Creation of multi-level outlines activity<\/a><\/li>\r\n \t<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/report-treasure-hunt\/\" target=\"_blank\" rel=\"noopener noreferrer\">Report treasure hunt activity<\/a><\/li>\r\n \t<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/report-sort\/\" target=\"_blank\" rel=\"noopener noreferrer\">Report sort activity<\/a><\/li>\r\n \t<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/report-remix\/\" target=\"_blank\" rel=\"noopener noreferrer\">Report remix activity<\/a><\/li>\r\n<\/ul>\r\n<strong>Researching, evaluating, and documenting sources (source use)<\/strong>\r\n<ul>\r\n \t<li>An external site where students can <a href=\"https:\/\/newsliteracy.ca\/fakeout\/learning-the-skills\/#\" target=\"_blank\" rel=\"noopener noreferrer\">learn to tell the difference between fake news and real news<\/a><\/li>\r\n \t<li><a href=\"https:\/\/pressbooks.bccampus.ca\/businesscommsooc\/chapter\/week-10#CitingSources\" target=\"_blank\" rel=\"noopener noreferrer\">Citing sources (video)<\/a><\/li>\r\n \t<li>An external video about <a href=\"https:\/\/www.youtube.com\/watch?v=7syE6AMRA7k&amp;feature=youtu.be&amp;t=4\" target=\"_blank\" rel=\"noopener noreferrer\">three paraphrasing techniques<\/a><\/li>\r\n \t<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/information-literacy-hunt\/\" target=\"_blank\" rel=\"noopener noreferrer\">Information literacy hunt activity<\/a><\/li>\r\n \t<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/practicing-paraphrasing-and-direct-quoting\/\" target=\"_blank\" rel=\"noopener noreferrer\">Practicing paraphrasing and direct quoting activity<\/a><\/li>\r\n \t<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/citation-highlighting\/\" target=\"_blank\" rel=\"noopener noreferrer\">Citation highlighting activity<\/a><\/li>\r\n \t<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/dear-abby\/\" target=\"_blank\" rel=\"noopener noreferrer\">Dear Abby activity<\/a><\/li>\r\n<\/ul>\r\n<strong>Routine and negative news messages<\/strong>\r\n<ul>\r\n \t<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/negative-news-messages\/\" target=\"_blank\" rel=\"noopener noreferrer\">Negative news messages activity<\/a><\/li>\r\n \t<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/good-and-bad-news-pre-activity\/\" target=\"_blank\" rel=\"noopener noreferrer\">Good and bad news pre-activity<\/a><\/li>\r\n \t<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/customer-complaint-response-rewrites\/\" target=\"_blank\" rel=\"noopener noreferrer\">Customer complaint response rewrites activity<\/a><\/li>\r\n<\/ul>","rendered":"<p>The intent with this business communications course is for instructors to select and use the elements and resources that work best for them. In support of this perspective, we have provided additional resources (that are not actively incorporated into this course) in case they may be useful or of interest.<\/p>\n<p>These additional resources are grouped together by topic in the index below. Click on a link to be taken to the corresponding resource (in this book or elsewhere, if it is external).<\/p>\n<p><strong>Audience analysis<\/strong><\/p>\n<ul>\n<li><a href=\"https:\/\/pressbooks.bccampus.ca\/businesscommsooc\/chapter\/week-3#AudienceAnalysisQuestions\" target=\"_blank\" rel=\"noopener noreferrer\">Questions to ask during an audience analysis (H5P)<\/a><\/li>\n<li><a href=\"https:\/\/pressbooks.bccampus.ca\/businesscommsooc\/chapter\/week-3#CMAPPreview\" target=\"_blank\" rel=\"noopener noreferrer\">Test your knowledge about CMAPP \/ audience analysis (H5P)<\/a><\/li>\n<li><a href=\"https:\/\/pressbooks.bccampus.ca\/businesscommsooc\/chapter\/week-3#AnalyzingScenarios\" target=\"_blank\" rel=\"noopener noreferrer\">Analyzing audiences and scenarios (H5P)<\/a><\/li>\n<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/context-hunt\/\" target=\"_blank\" rel=\"noopener noreferrer\">Context hunt activity<\/a><\/li>\n<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/guess-the-audience\/\" target=\"_blank\" rel=\"noopener noreferrer\">Guess the audience activity<\/a><\/li>\n<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/audience-centred-messages-discussion\/\" target=\"_blank\" rel=\"noopener noreferrer\">Audience-centered messages discussion activity<\/a><\/li>\n<\/ul>\n<p><strong>Bad news messages (direct approach and indirect approach)<\/strong><\/p>\n<ul>\n<li><a href=\"https:\/\/pressbooks.bccampus.ca\/businesscommsooc\/chapter\/week-6#BadNewsScenarios\" target=\"_blank\" rel=\"noopener noreferrer\">Analyzing audiences and scenarios to determine most appropriate approach to break bad news (H5P)<\/a><\/li>\n<\/ul>\n<p><strong>Business communication cases\/scenarios<\/strong><\/p>\n<ul>\n<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/case-business-communication-ethics\/\" target=\"_blank\" rel=\"noopener noreferrer\">Business communication ethics case<\/a><\/li>\n<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/case-conflict-management\/\" target=\"_blank\" rel=\"noopener noreferrer\">Conflict management case<\/a><\/li>\n<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/case-writing-business-emails\/\" target=\"_blank\" rel=\"noopener noreferrer\">Writing business emails case<\/a><\/li>\n<\/ul>\n<p><strong>Communication skills<\/strong><\/p>\n<ul>\n<li>An external article about <a id=\"yui_3_17_2_1_1596601902151_115\" href=\"https:\/\/www.learning-mind.com\/excellent-communication-skills-introverts\/\" target=\"_blank\" rel=\"noopener noreferrer\">5 Excellent Communication Skills Introverts Didn\u2019t Know They Had<\/a><\/li>\n<li>An external article about <a href=\"https:\/\/www.forbes.com\/sites\/danabrownlee\/2019\/03\/07\/instead-of-emailing-while-angry-do-this\/#66899a894617\" target=\"_blank\" rel=\"noopener noreferrer\">what to do if you are emailing while angry<\/a><\/li>\n<\/ul>\n<p><strong>Document formatting<\/strong><\/p>\n<ul>\n<li><a href=\"https:\/\/pressbooks.bccampus.ca\/businesscommsooc\/chapter\/week-7#DocumentFormatting\" target=\"_blank\" rel=\"noopener noreferrer\">Tips for formatting emails, memos, and document headings (H5P)<\/a><\/li>\n<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/gestalt-theory-scavenger-hunt\/\" target=\"_blank\" rel=\"noopener noreferrer\">Gestalt theory scavenger hunt activity<\/a><\/li>\n<\/ul>\n<p><strong>Employment communications (including cover letters and resumes)<\/strong><\/p>\n<ul>\n<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/employment-skills-analysis\/\" target=\"_blank\" rel=\"noopener noreferrer\">Employment skills analysis activity<\/a><\/li>\n<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/writing-a-cover-letter\/\" target=\"_blank\" rel=\"noopener noreferrer\">Writing a cover letter activity<\/a><\/li>\n<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/linkedin-lightning-round\/\" target=\"_blank\" rel=\"noopener noreferrer\">LinkedIn lightning round activity<\/a><\/li>\n<\/ul>\n<p><strong>Grammar, writing mechanics (including style, tone, and concision), and writing process<\/strong><\/p>\n<ul>\n<li><a href=\"https:\/\/pressbooks.bccampus.ca\/businesscommsooc\/chapter\/week-4#Paragraphing\" target=\"_blank\" rel=\"noopener noreferrer\">Paragraphing (H5P)<\/a><\/li>\n<li><a href=\"https:\/\/pressbooks.bccampus.ca\/businesscommsooc\/chapter\/week-4#FormalInformalTone\" target=\"_blank\" rel=\"noopener noreferrer\">Formal and informal tone (H5P)<\/a><\/li>\n<li><a href=\"https:\/\/pressbooks.bccampus.ca\/businesscommsooc\/chapter\/week-4#PartsOfSpeechRevision\" target=\"_blank\" rel=\"noopener noreferrer\">Parts of speech and revision (H5P)<\/a><\/li>\n<li><a href=\"https:\/\/pressbooks.bccampus.ca\/businesscommsooc\/chapter\/week-4#ConnectingWordsIdeas\" target=\"_blank\" rel=\"noopener noreferrer\">Connecting words and ideas (H5P)<\/a><\/li>\n<li><a href=\"https:\/\/pressbooks.bccampus.ca\/businesscommsooc\/chapter\/week-4#PunctuationSentences\" target=\"_blank\" rel=\"noopener noreferrer\">Punctuation and sentence focuses (H5P)<\/a><\/li>\n<li><a href=\"https:\/\/pressbooks.bccampus.ca\/businesscommsooc\/chapter\/week-4#PlainLanguageConcision\" target=\"_blank\" rel=\"noopener noreferrer\">Plain language and concision (H5P)<\/a><\/li>\n<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/what-would-the-teacher-say\/\" target=\"_blank\" rel=\"noopener noreferrer\">What would the teacher say activity<\/a><\/li>\n<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/paragraph-sort\/\" target=\"_blank\" rel=\"noopener noreferrer\">Paragraph sort activity<\/a><\/li>\n<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/the-writers-eye\/\" target=\"_blank\" rel=\"noopener noreferrer\">The writer&#8217;s eye activity<\/a><\/li>\n<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/bulwar-lytton-competition\/\" target=\"_blank\" rel=\"noopener noreferrer\">Bulwer Lytton competition activity<\/a><\/li>\n<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/word-connotation\/\" target=\"_blank\" rel=\"noopener noreferrer\">Word connotation activity<\/a><\/li>\n<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/writing-process\/\" target=\"_blank\" rel=\"noopener noreferrer\">Writing process activity<\/a><\/li>\n<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/style-and-tone-field-trip\/\" target=\"_blank\" rel=\"noopener noreferrer\">Style and tone field trip activity<\/a><\/li>\n<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/question-of-the-day\/\" target=\"_blank\" rel=\"noopener noreferrer\">Question of the day activity<\/a><\/li>\n<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/writing-audience-centred-messages\/\" target=\"_blank\" rel=\"noopener noreferrer\">Writing audience-centred messages activity<\/a><\/li>\n<\/ul>\n<p><strong>Icebreakers and wrap-ups<\/strong><\/p>\n<ul>\n<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/course-syllabus-scavenger-hunt\/\" target=\"_blank\" rel=\"noopener noreferrer\">Course syllabus scavenger hunt activity<\/a><\/li>\n<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/dear-future-me\/\" target=\"_blank\" rel=\"noopener noreferrer\">Dear Future Me activity<\/a><\/li>\n<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/captain-communicator-personas\/\" target=\"_blank\" rel=\"noopener noreferrer\">Captain Communicator Personas activity<\/a><\/li>\n<\/ul>\n<p><strong>Intercultural communication<\/strong><\/p>\n<ul>\n<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/audience-centred-messages-discussion\/\" target=\"_blank\" rel=\"noopener noreferrer\">Intercultural communication terminology discussion activity<\/a><\/li>\n<\/ul>\n<p><strong>Oral communication<\/strong><\/p>\n<ul>\n<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/vocal-exercises\/\" target=\"_blank\" rel=\"noopener noreferrer\">Vocal exercises activity<\/a><\/li>\n<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/the-house-of-lies\/\" target=\"_blank\" rel=\"noopener noreferrer\">The lying game activity<\/a><\/li>\n<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/giving-and-receiving-feedback\/\" target=\"_blank\" rel=\"noopener noreferrer\">Giving and receiving feedback activity<\/a><\/li>\n<\/ul>\n<p><strong>Persuasive messages<\/strong><\/p>\n<ul>\n<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/storytelling\/\" target=\"_blank\" rel=\"noopener noreferrer\">Storytelling activity<\/a><\/li>\n<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/deductive-reasoning-murder-mystery\/\" target=\"_blank\" rel=\"noopener noreferrer\">Deductive reasoning murder mystery activity<\/a><\/li>\n<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/can-you-tell-goodwill-vs-disguised-promotion\/\" target=\"_blank\" rel=\"noopener noreferrer\">Can you tell? Goodwill vs Disguised promotion messages activity<\/a><\/li>\n<\/ul>\n<p><strong>Reports<\/strong><\/p>\n<ul>\n<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/open-ended-question-bingo\/\" target=\"_blank\" rel=\"noopener noreferrer\">Open-ended question bingo activity<\/a><\/li>\n<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/primary-or-secondary\/\" target=\"_blank\" rel=\"noopener noreferrer\">Primary or secondary activity<\/a><\/li>\n<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/creation-of-multi-level-outlines\/\" target=\"_blank\" rel=\"noopener noreferrer\">Creation of multi-level outlines activity<\/a><\/li>\n<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/report-treasure-hunt\/\" target=\"_blank\" rel=\"noopener noreferrer\">Report treasure hunt activity<\/a><\/li>\n<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/report-sort\/\" target=\"_blank\" rel=\"noopener noreferrer\">Report sort activity<\/a><\/li>\n<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/report-remix\/\" target=\"_blank\" rel=\"noopener noreferrer\">Report remix activity<\/a><\/li>\n<\/ul>\n<p><strong>Researching, evaluating, and documenting sources (source use)<\/strong><\/p>\n<ul>\n<li>An external site where students can <a href=\"https:\/\/newsliteracy.ca\/fakeout\/learning-the-skills\/#\" target=\"_blank\" rel=\"noopener noreferrer\">learn to tell the difference between fake news and real news<\/a><\/li>\n<li><a href=\"https:\/\/pressbooks.bccampus.ca\/businesscommsooc\/chapter\/week-10#CitingSources\" target=\"_blank\" rel=\"noopener noreferrer\">Citing sources (video)<\/a><\/li>\n<li>An external video about <a href=\"https:\/\/www.youtube.com\/watch?v=7syE6AMRA7k&amp;feature=youtu.be&amp;t=4\" target=\"_blank\" rel=\"noopener noreferrer\">three paraphrasing techniques<\/a><\/li>\n<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/information-literacy-hunt\/\" target=\"_blank\" rel=\"noopener noreferrer\">Information literacy hunt activity<\/a><\/li>\n<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/practicing-paraphrasing-and-direct-quoting\/\" target=\"_blank\" rel=\"noopener noreferrer\">Practicing paraphrasing and direct quoting activity<\/a><\/li>\n<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/citation-highlighting\/\" target=\"_blank\" rel=\"noopener noreferrer\">Citation highlighting activity<\/a><\/li>\n<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/dear-abby\/\" target=\"_blank\" rel=\"noopener noreferrer\">Dear Abby activity<\/a><\/li>\n<\/ul>\n<p><strong>Routine and negative news messages<\/strong><\/p>\n<ul>\n<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/negative-news-messages\/\" target=\"_blank\" rel=\"noopener noreferrer\">Negative news messages activity<\/a><\/li>\n<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/good-and-bad-news-pre-activity\/\" target=\"_blank\" rel=\"noopener noreferrer\">Good and bad news pre-activity<\/a><\/li>\n<li><a href=\"https:\/\/kpu.pressbooks.pub\/businesscomms\/chapter\/customer-complaint-response-rewrites\/\" target=\"_blank\" rel=\"noopener noreferrer\">Customer complaint response rewrites activity<\/a><\/li>\n<\/ul>\n","protected":false},"author":320,"menu_order":1,"template":"","meta":{"pb_show_title":"on","pb_short_title":"","pb_subtitle":"","pb_authors":[],"pb_section_license":""},"back-matter-type":[27],"contributor":[],"license":[],"class_list":["post-6","back-matter","type-back-matter","status-publish","hentry","back-matter-type-appendix"],"_links":{"self":[{"href":"https:\/\/pressbooks.bccampus.ca\/businesscommsooc\/wp-json\/pressbooks\/v2\/back-matter\/6","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pressbooks.bccampus.ca\/businesscommsooc\/wp-json\/pressbooks\/v2\/back-matter"}],"about":[{"href":"https:\/\/pressbooks.bccampus.ca\/businesscommsooc\/wp-json\/wp\/v2\/types\/back-matter"}],"author":[{"embeddable":true,"href":"https:\/\/pressbooks.bccampus.ca\/businesscommsooc\/wp-json\/wp\/v2\/users\/320"}],"version-history":[{"count":25,"href":"https:\/\/pressbooks.bccampus.ca\/businesscommsooc\/wp-json\/pressbooks\/v2\/back-matter\/6\/revisions"}],"predecessor-version":[{"id":350,"href":"https:\/\/pressbooks.bccampus.ca\/businesscommsooc\/wp-json\/pressbooks\/v2\/back-matter\/6\/revisions\/350"}],"metadata":[{"href":"https:\/\/pressbooks.bccampus.ca\/businesscommsooc\/wp-json\/pressbooks\/v2\/back-matter\/6\/metadata\/"}],"wp:attachment":[{"href":"https:\/\/pressbooks.bccampus.ca\/businesscommsooc\/wp-json\/wp\/v2\/media?parent=6"}],"wp:term":[{"taxonomy":"back-matter-type","embeddable":true,"href":"https:\/\/pressbooks.bccampus.ca\/businesscommsooc\/wp-json\/pressbooks\/v2\/back-matter-type?post=6"},{"taxonomy":"contributor","embeddable":true,"href":"https:\/\/pressbooks.bccampus.ca\/businesscommsooc\/wp-json\/wp\/v2\/contributor?post=6"},{"taxonomy":"license","embeddable":true,"href":"https:\/\/pressbooks.bccampus.ca\/businesscommsooc\/wp-json\/wp\/v2\/license?post=6"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}