{"id":31,"date":"2020-07-27T18:52:37","date_gmt":"2020-07-27T22:52:37","guid":{"rendered":"https:\/\/pressbooks.bccampus.ca\/businesscommsooc\/?post_type=chapter&#038;p=31"},"modified":"2020-08-12T14:57:06","modified_gmt":"2020-08-12T18:57:06","slug":"week-6","status":"publish","type":"chapter","link":"https:\/\/pressbooks.bccampus.ca\/businesscommsooc\/chapter\/week-6\/","title":{"raw":"Week 6: Working with workplace genres","rendered":"Week 6: Working with workplace genres"},"content":{"raw":"Download the <a href=\"https:\/\/pressbooks.bccampus.ca\/businesscommsooc\/wp-content\/uploads\/sites\/1090\/2020\/07\/Week-6-Content.docx\" target=\"_blank\" rel=\"noopener noreferrer\">week 6 lesson plan <\/a>as a Word document.\r\n\r\nDownload the <a href=\"https:\/\/pressbooks.bccampus.ca\/businesscommsooc\/wp-content\/uploads\/sites\/1090\/2020\/07\/Week-6-Slides.pptx\" target=\"_blank\" rel=\"noopener noreferrer\">week 6 interactive lecture<\/a>\u00a0as PowerPoint slides.\r\n\r\nDownload the week 6 H5P interactive lecture by clicking the \"reuse\" button.\r\n\r\n[h5p id=\"5\"]\r\n\r\nDownload the week 6 interactive lecture audio recording.\r\n\r\n[audio m4a=\"https:\/\/pressbooks.bccampus.ca\/businesscommsooc\/wp-content\/uploads\/sites\/1090\/2020\/07\/Week-6-Recording.m4a\"][\/audio]\r\n\r\nDownload <a href=\"#Additional6\">an additional related resource<\/a>.\r\n\r\n<hr \/>\r\n\r\n<h2><strong>Student instructions:<\/strong><\/h2>\r\nWelcome to Week 6! This week, we're thinking about workplace genres like emails, memos, letters and instant messages.\r\n\r\nThis week, you will:\r\n<ul>\r\n \t<li>Watch the intro video in the module overview section.<\/li>\r\n \t<li>Read <a href=\"https:\/\/kpu.pressbooks.pub\/businesswriting\/part\/chapter-6-writing-emails-memos-letters-and-instant-messages\/\">Chapter 6<\/a>.<\/li>\r\n \t<li>Do the interactive lecture or attend the weekly session.<\/li>\r\n \t<li>Working in your groups, write an email\/memo\/letter that responds to the scenario in your document. When you're done, post your completed email in the forum. Then, write some feedback about another group's email\/memo\/letter and post it to the forum.<\/li>\r\n \t<li>Bonus point: for your bonus point, you have two options: 1) Read <a href=\"https:\/\/www.nytimes.com\/2020\/06\/05\/world\/canada\/bonnie-henry-british-columbia-coronavirus.html?smid=tw-share\">this article<\/a> about Dr. Bonnie Henry's communication style. Then, write a paragraph about how you can apply what you read to your business communication practices. 2) Leave a comment on a classmate's blog.<\/li>\r\n \t<li>If you haven't already, watch the video about the midterm.<\/li>\r\n<\/ul>\r\n<h2><strong>Participation Activity<\/strong><\/h2>\r\nOpen the folder provided, then find your group's name. Use the collaborative Word document to write an email\/memo\/letter reacting to your scenario. When you're done, post your scenario and your email\/memo\/letter in the forum.\r\n\r\nWhen your group is finished your email\/memo\/letter in the collaborative writing document, post the results in this forum. Then, respond to another group's work with a paragraph about what you admired about their email\/memo\/letter and how they could improve it.\r\n<h2>Participation Activity Scenarios<\/h2>\r\nWorking in your group, please create an email\/ memo or letter that responds to one of the following scenarios. When you\u2019re done, post your scenario and your email\/memo\/letter into the participation forum. Then, discuss another group\u2019s work and post a paragraph offering feedback. Remember to consider both what\u2019s working well about the group\u2019s work and what they can improve.\r\n\r\nYour scenario choices:\r\n\r\n<strong>#1)<\/strong> In your textbook, you read the <a href=\"https:\/\/kpu.pressbooks.pub\/businesswriting\/chapter\/brenda-knights-narrative-5\/\">Brenda Knights narrative<\/a> about the dangers of emails. You work for a company that has some of the email challenges that Ms. Knights describes. Your boss has asked you to write a short email to your colleagues with some advice about when and how to use email. Using what you learned in Brenda Knights\u2019 narrative, write an email to your colleagues giving them advice about email use.\r\n\r\n<strong>#2)<\/strong> You recently purchased a new guitar at a local music shop. One of the shop\u2019s employees, Maria, spent over an hour helping you make your purchase. She was very knowledgeable, and was the reason that you purchased the guitar at the small local store instead of going to a larger store with more selection. You want to let Maria\u2019s boss know about her excellent service.\r\n\r\n<strong>#3)<\/strong> Your company has decided to consider allowing employees to work from home (obviously this situation takes place before the pandemic). Anyone who is interested in working from home must have a conversation with their manager to determine if their position would be appropriate for this arrangement. If the manager approves, they must submit Form 4A to their HR representative. Those who are approved to work from home will start with a 3 month trial period, where they will be required to submit a weekly log of the tasks they performed at home. Your job is to inform employees of this new opportunity and make sure they know how to apply.\r\n\r\n<strong>#4)<\/strong> You volunteer on your condo\u2019s strata (the group of residents who make decisions about the building). The strata has approved painting the outside of the building. Between April 5-10, the residents must not open their windows and must remove everything from their balconies. You don\u2019t have email addresses for every resident, but you do have access to their physical mailboxes.\r\n\r\n<strong>#5)<\/strong> You volunteer for an organization that gives out scholarships to new high school graduates based on the results of an essay writing contest. You\u2019ve already informed the winners of the scholarship by phone, but your boss wants you to send them something in writing with all of the official details and any forms that need to be filled out to claim the scholarship.\r\n\r\n<strong>#6)<\/strong> Easter is coming up in a few weeks and you work for a flower shop. Many people order lilies for Easter, but these can be toxic to pets. The florist has come up with a pet-friendly Easter bouquet. He asks you to let the customers know about the dangers of lilies and suggest that they order a non-toxic Easter bouquet instead.\r\n<h2><strong>Bonus Forum<\/strong><\/h2>\r\nFor your bonus activity, you have two choices:\r\n\r\n1) Read <a href=\"https:\/\/www.nytimes.com\/2020\/06\/05\/world\/canada\/bonnie-henry-british-columbia-coronavirus.html?smid=tw-share\">this article<\/a> about Dr. Bonnie Henry's communication practices. Then, write a short paragraph about how you could apply her strategies to your own business communication practices.\r\n\r\n2) Go to the list of your classmates' blogs and write a friendly comment on one blog.\r\n\r\n<hr \/>\r\n\r\n<h1><a id=\"Additional6\"><\/a>Additional resource you may find useful:<\/h1>\r\n<a id=\"BadNewsScenarios\"><\/a>This resource is by John Grant and is licensed under a Creative Commons - Attribution 4.0 International license.\r\n\r\n[h5p id=\"17\"]","rendered":"<p>Download the <a href=\"https:\/\/pressbooks.bccampus.ca\/businesscommsooc\/wp-content\/uploads\/sites\/1090\/2020\/07\/Week-6-Content.docx\" target=\"_blank\" rel=\"noopener noreferrer\">week 6 lesson plan <\/a>as a Word document.<\/p>\n<p>Download the <a href=\"https:\/\/pressbooks.bccampus.ca\/businesscommsooc\/wp-content\/uploads\/sites\/1090\/2020\/07\/Week-6-Slides.pptx\" target=\"_blank\" rel=\"noopener noreferrer\">week 6 interactive lecture<\/a>\u00a0as PowerPoint slides.<\/p>\n<p>Download the week 6 H5P interactive lecture by clicking the &#8220;reuse&#8221; button.<\/p>\n<div id=\"h5p-5\">\n<div class=\"h5p-iframe-wrapper\"><iframe id=\"h5p-iframe-5\" class=\"h5p-iframe\" data-content-id=\"5\" style=\"height:1px\" src=\"about:blank\" frameBorder=\"0\" scrolling=\"no\" title=\"Week 6 Interactive Lecture\"><\/iframe><\/div>\n<\/div>\n<p>Download the week 6 interactive lecture audio recording.<\/p>\n<p><audio class=\"wp-audio-shortcode\" id=\"audio-31-1\" preload=\"none\" style=\"width: 100%;\" controls=\"controls\"><source type=\"audio\/mpeg\" src=\"https:\/\/pressbooks.bccampus.ca\/businesscommsooc\/wp-content\/uploads\/sites\/1090\/2020\/07\/Week-6-Recording.m4a?_=1\" \/><a href=\"https:\/\/pressbooks.bccampus.ca\/businesscommsooc\/wp-content\/uploads\/sites\/1090\/2020\/07\/Week-6-Recording.m4a\">https:\/\/pressbooks.bccampus.ca\/businesscommsooc\/wp-content\/uploads\/sites\/1090\/2020\/07\/Week-6-Recording.m4a<\/a><\/audio><\/p>\n<p>Download <a href=\"#Additional6\">an additional related resource<\/a>.<\/p>\n<hr \/>\n<h2><strong>Student instructions:<\/strong><\/h2>\n<p>Welcome to Week 6! This week, we&#8217;re thinking about workplace genres like emails, memos, letters and instant messages.<\/p>\n<p>This week, you will:<\/p>\n<ul>\n<li>Watch the intro video in the module overview section.<\/li>\n<li>Read <a href=\"https:\/\/kpu.pressbooks.pub\/businesswriting\/part\/chapter-6-writing-emails-memos-letters-and-instant-messages\/\">Chapter 6<\/a>.<\/li>\n<li>Do the interactive lecture or attend the weekly session.<\/li>\n<li>Working in your groups, write an email\/memo\/letter that responds to the scenario in your document. When you&#8217;re done, post your completed email in the forum. Then, write some feedback about another group&#8217;s email\/memo\/letter and post it to the forum.<\/li>\n<li>Bonus point: for your bonus point, you have two options: 1) Read <a href=\"https:\/\/www.nytimes.com\/2020\/06\/05\/world\/canada\/bonnie-henry-british-columbia-coronavirus.html?smid=tw-share\">this article<\/a> about Dr. Bonnie Henry&#8217;s communication style. Then, write a paragraph about how you can apply what you read to your business communication practices. 2) Leave a comment on a classmate&#8217;s blog.<\/li>\n<li>If you haven&#8217;t already, watch the video about the midterm.<\/li>\n<\/ul>\n<h2><strong>Participation Activity<\/strong><\/h2>\n<p>Open the folder provided, then find your group&#8217;s name. Use the collaborative Word document to write an email\/memo\/letter reacting to your scenario. When you&#8217;re done, post your scenario and your email\/memo\/letter in the forum.<\/p>\n<p>When your group is finished your email\/memo\/letter in the collaborative writing document, post the results in this forum. Then, respond to another group&#8217;s work with a paragraph about what you admired about their email\/memo\/letter and how they could improve it.<\/p>\n<h2>Participation Activity Scenarios<\/h2>\n<p>Working in your group, please create an email\/ memo or letter that responds to one of the following scenarios. When you\u2019re done, post your scenario and your email\/memo\/letter into the participation forum. Then, discuss another group\u2019s work and post a paragraph offering feedback. Remember to consider both what\u2019s working well about the group\u2019s work and what they can improve.<\/p>\n<p>Your scenario choices:<\/p>\n<p><strong>#1)<\/strong> In your textbook, you read the <a href=\"https:\/\/kpu.pressbooks.pub\/businesswriting\/chapter\/brenda-knights-narrative-5\/\">Brenda Knights narrative<\/a> about the dangers of emails. You work for a company that has some of the email challenges that Ms. Knights describes. Your boss has asked you to write a short email to your colleagues with some advice about when and how to use email. Using what you learned in Brenda Knights\u2019 narrative, write an email to your colleagues giving them advice about email use.<\/p>\n<p><strong>#2)<\/strong> You recently purchased a new guitar at a local music shop. One of the shop\u2019s employees, Maria, spent over an hour helping you make your purchase. She was very knowledgeable, and was the reason that you purchased the guitar at the small local store instead of going to a larger store with more selection. You want to let Maria\u2019s boss know about her excellent service.<\/p>\n<p><strong>#3)<\/strong> Your company has decided to consider allowing employees to work from home (obviously this situation takes place before the pandemic). Anyone who is interested in working from home must have a conversation with their manager to determine if their position would be appropriate for this arrangement. If the manager approves, they must submit Form 4A to their HR representative. Those who are approved to work from home will start with a 3 month trial period, where they will be required to submit a weekly log of the tasks they performed at home. Your job is to inform employees of this new opportunity and make sure they know how to apply.<\/p>\n<p><strong>#4)<\/strong> You volunteer on your condo\u2019s strata (the group of residents who make decisions about the building). The strata has approved painting the outside of the building. Between April 5-10, the residents must not open their windows and must remove everything from their balconies. You don\u2019t have email addresses for every resident, but you do have access to their physical mailboxes.<\/p>\n<p><strong>#5)<\/strong> You volunteer for an organization that gives out scholarships to new high school graduates based on the results of an essay writing contest. You\u2019ve already informed the winners of the scholarship by phone, but your boss wants you to send them something in writing with all of the official details and any forms that need to be filled out to claim the scholarship.<\/p>\n<p><strong>#6)<\/strong> Easter is coming up in a few weeks and you work for a flower shop. Many people order lilies for Easter, but these can be toxic to pets. The florist has come up with a pet-friendly Easter bouquet. He asks you to let the customers know about the dangers of lilies and suggest that they order a non-toxic Easter bouquet instead.<\/p>\n<h2><strong>Bonus Forum<\/strong><\/h2>\n<p>For your bonus activity, you have two choices:<\/p>\n<p>1) Read <a href=\"https:\/\/www.nytimes.com\/2020\/06\/05\/world\/canada\/bonnie-henry-british-columbia-coronavirus.html?smid=tw-share\">this article<\/a> about Dr. Bonnie Henry&#8217;s communication practices. Then, write a short paragraph about how you could apply her strategies to your own business communication practices.<\/p>\n<p>2) Go to the list of your classmates&#8217; blogs and write a friendly comment on one blog.<\/p>\n<hr \/>\n<h1><a id=\"Additional6\"><\/a>Additional resource you may find useful:<\/h1>\n<p><a id=\"BadNewsScenarios\"><\/a>This resource is by John Grant and is licensed under a Creative Commons &#8211; Attribution 4.0 International license.<\/p>\n<div id=\"h5p-17\">\n<div class=\"h5p-iframe-wrapper\"><iframe id=\"h5p-iframe-17\" class=\"h5p-iframe\" data-content-id=\"17\" style=\"height:1px\" src=\"about:blank\" frameBorder=\"0\" scrolling=\"no\" title=\"Can you guess correctly? Direct vs. Indirect Approaches\"><\/iframe><\/div>\n<\/div>\n","protected":false},"author":320,"menu_order":2,"template":"","meta":{"pb_show_title":"on","pb_short_title":"","pb_subtitle":"","pb_authors":[],"pb_section_license":""},"chapter-type":[],"contributor":[],"license":[],"class_list":["post-31","chapter","type-chapter","status-publish","hentry"],"part":115,"_links":{"self":[{"href":"https:\/\/pressbooks.bccampus.ca\/businesscommsooc\/wp-json\/pressbooks\/v2\/chapters\/31","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pressbooks.bccampus.ca\/businesscommsooc\/wp-json\/pressbooks\/v2\/chapters"}],"about":[{"href":"https:\/\/pressbooks.bccampus.ca\/businesscommsooc\/wp-json\/wp\/v2\/types\/chapter"}],"author":[{"embeddable":true,"href":"https:\/\/pressbooks.bccampus.ca\/businesscommsooc\/wp-json\/wp\/v2\/users\/320"}],"version-history":[{"count":17,"href":"https:\/\/pressbooks.bccampus.ca\/businesscommsooc\/wp-json\/pressbooks\/v2\/chapters\/31\/revisions"}],"predecessor-version":[{"id":384,"href":"https:\/\/pressbooks.bccampus.ca\/businesscommsooc\/wp-json\/pressbooks\/v2\/chapters\/31\/revisions\/384"}],"part":[{"href":"https:\/\/pressbooks.bccampus.ca\/businesscommsooc\/wp-json\/pressbooks\/v2\/parts\/115"}],"metadata":[{"href":"https:\/\/pressbooks.bccampus.ca\/businesscommsooc\/wp-json\/pressbooks\/v2\/chapters\/31\/metadata\/"}],"wp:attachment":[{"href":"https:\/\/pressbooks.bccampus.ca\/businesscommsooc\/wp-json\/wp\/v2\/media?parent=31"}],"wp:term":[{"taxonomy":"chapter-type","embeddable":true,"href":"https:\/\/pressbooks.bccampus.ca\/businesscommsooc\/wp-json\/pressbooks\/v2\/chapter-type?post=31"},{"taxonomy":"contributor","embeddable":true,"href":"https:\/\/pressbooks.bccampus.ca\/businesscommsooc\/wp-json\/wp\/v2\/contributor?post=31"},{"taxonomy":"license","embeddable":true,"href":"https:\/\/pressbooks.bccampus.ca\/businesscommsooc\/wp-json\/wp\/v2\/license?post=31"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}