{"id":193,"date":"2022-04-19T13:32:37","date_gmt":"2022-04-19T17:32:37","guid":{"rendered":"https:\/\/pressbooks.bccampus.ca\/businesswritingessentials2\/?post_type=chapter&#038;p=193"},"modified":"2022-08-22T11:42:16","modified_gmt":"2022-08-22T15:42:16","slug":"3-3-5-principles-of-plain-language","status":"publish","type":"chapter","link":"https:\/\/pressbooks.bccampus.ca\/businesswritingessentials2\/chapter\/3-3-5-principles-of-plain-language\/","title":{"raw":"3.3 Five Principles of Plain Language","rendered":"3.3 Five Principles of Plain Language"},"content":{"raw":"The 5 Principles of Plain Language will help you to write clear, professional business messages which will reflect positively on you as a writer and a representative of your organization.\r\n<h3>Principle 1: Use active voice<\/h3>\r\nTo use active voice, make the noun that performs the action the subject of the sentence and pair it directly with an action verb.\r\n\r\nRead these two sentences:\r\n<ul>\r\n \t<li><em>Lady Gaga left New York University\u2019s Tisch School of the Arts in 2005 to focus on her music career.<\/em><\/li>\r\n \t<li><em>Lady Gaga\u2019s music career was started in 2005 when she left New York University\u2019s Tisch School of the Arts.<\/em><\/li>\r\n<\/ul>\r\nIn the first sentence, left is an action verb that is paired with the subject, Lady Gaga. If you ask yourself, \u201cWho or what left?\u201d the answer is Lady Gaga. Neither of the other two nouns in the sentence\u2014 New York University\u2019s Tisch School of the Arts and career\u2014\u201cleft\u201d anything.\r\n\r\nNow, look at the second sentence. The action verb is \u201cstarted.\u201d If you ask yourself, \u201cWho or what started something?\u201d the answer, again, is Lady Gaga. But in this sentence, the writer placed career, not Lady Gaga, in the subject position. When the doer of the action is not the subject, the sentence is in the passive voice. In passive voice constructions, the doer of the action usually follows the word \u201cby\u201d as the indirect object of a prepositional phrase, and the action verb is typically partnered with a version of the verb to be.\r\n\r\n<strong>Writing in the active voice:<\/strong>\u00a0Writing in active voice is easy once you understand the difference between active and passive voice. Make sure you always define who or what did what.\r\n\r\n<strong>Using the passive voice:<\/strong>\u00a0While using the active voice is preferred, sometimes passive voice is the best option. For example, maybe you don\u2019t know who\u2019s responsible for an action or you don\u2019t want to place the blame on someone. For example, you might say \u201ca lamp was broken at our recent party\u201d to avoid saying who broke the lamp.\r\n<h3>Principle 2: Use common words instead of complex words<\/h3>\r\nSometimes, new communicators believe that large words feel more appropriate to a business environment. Also, the world is filled with wonderful, long words that are fun to use. Often, however, long words cause more confusion. Worse than that, they can exclude anyone who doesn\u2019t understand that particular word. Maybe you\u2019ve had the experience of reading an academic article or textbook chapter and having to read the same sentence three times over to try to figure out what it was trying to say. Then, when you asked your instructor, they explained it in a simple way. If you\u2019ve ever thought, \u201cWhy didn\u2019t they just say it simply from the beginning?\u201d you can understand the power of plain language.\r\n\r\nAgain, the trick is to use words that are appropriate to the audience, the context and your purpose. As we\u2019ve said, time is the biggest constraint, so simple words likely meet most audiences\u2019 needs. In specialized environments, however, more complex words are required. For example, a lawyer has to use specific, technical language to precisely lay out a case. A doctor has to use medical language to convey a patient\u2019s exact symptoms and diagnosis.\r\n\r\nWhen you enter into a new workplace context, look at how your coworkers are writing to determine the level of formality the situation requires. You can also use one of the many free online tools such as\u00a0<a href=\"http:\/\/www.readabilityformulas.com\/free-readability-formula-tests.php\">Readability Formulas<\/a>\u00a0to determine the reading level of your writing. When you use these tools, you copy and paste some text into the tool and it will estimate the reading level.\r\n<h3>[h5p id=\"61\"]<\/h3>\r\n<sup>Activity 3.2 | Bureaucratic Phrases and Standard Alternatives<\/sup>\r\n<h3>Principle 3: Use a positive tone whenever possible<\/h3>\r\nUnless there is a specific reason not to, use positive language wherever you can. Positive language benefits your writing in two ways. First, it creates a positive tone, and your writing is more likely to be well-received. Second, it clarifies your meaning, as positive statements are more concise. Take a look at the following negatively worded sentences and then their positive counterparts, below.\r\n<table class=\"examples\">\r\n<thead>\r\n<tr>\r\n<th><span style=\"color: #993300\">Examples<\/span><\/th>\r\n<\/tr>\r\n<\/thead>\r\n<tbody>\r\n<tr>\r\n<td>Negative: Your car will not be ready for collection until Friday.\r\nPositive: Your car will be ready for collection on Friday.<\/td>\r\n<\/tr>\r\n<tr>\r\n<td>Negative: You did not complete the exam.\r\nPositive: You will need to complete the exam.<\/td>\r\n<\/tr>\r\n<tr>\r\n<td>Negative: Your holiday time is not approved until your manager clears it.\r\nPositive: Your holiday time will be approved when your manager clears it.<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\nWriters don\u2019t just create a positive tone on the sentence level. They can also create this tone by choosing what details to include.\u00a0This is especially important if a situation is negative to you but not the audience. For example, imagine that you held a fundraiser that didn\u2019t raise as much money as you hoped. This might really impact your budget and the future of some programs you run. But if you\u2019re sending out an email with the goal of getting people to fill out a survey asking for ways to improve the fundraiser, none of this matters.\r\n\r\nRead the following two examples, then ask yourself which version would make you more likely to fill out the survey:\r\n\r\n<strong>Negative Details:<\/strong>\u00a0Unfortunately, this year\u2019s Gala Under the Stars only raised half of its expected profit. This means that we will need to cancel our Little Stars after-school program and lay off part-time staff. Obviously, this is devastating to our organization, so we need to make sure it doesn\u2019t happen again. Please fill out this survey to help make the Gala Under the Stars better.\r\n\r\n<strong>Positive Details:\u00a0<\/strong>\u00a0Help us make Gala Under the Stars even better next year. Fill out this five-minute survey and be entered into a draw for two movie tickets.\r\n\r\nIn the first example, the reader has to wade through negative details in order to get to the survey. They might not even read the email long enough to find out about the survey. In the second example, however, the benefit to the reader (free tickets) and what\u2019s being asked of them (to fill out a survey) is listed first. Positive details don\u2019t just lead to a positive tone, they also help you fulfill the purpose of the communication.\r\n<h3>Principle 4: Write for your reader<\/h3>\r\nWhen you write for your readers and speak to an audience, you have to consider who they are and what they need to know. When readers know that you are concerned with their needs, they are more likely to be receptive to your message and will be more likely to take the action you are asking them to and focus on important details. Your message will mean more to your reader if they get the impression that it was written directly to them.\r\n<h3>Principle 5: Keep words and sentences short (conciseness)<\/h3>\r\nIt is easy to let your sentences become cluttered with words that do not add value to your message. Improve cluttered sentences by eliminating repetitive ideas, removing repeated words, and editing to eliminate unnecessary words.\r\n<h4>a. Eliminating Repetitive Ideas<\/h4>\r\nUnless you are providing definitions on purpose, stating one idea twice in a single sentence is redundant.\r\n<h4>b. Removing Repeated Words<\/h4>\r\nAs a general rule, you should try not to repeat a word within a sentence. Sometimes you simply need to choose a different word, but often you can actually remove repeated words.\r\n<table class=\"examples\">\r\n<thead>\r\n<tr>\r\n<th><span style=\"color: #993300\">Examples<\/span><\/th>\r\n<\/tr>\r\n<\/thead>\r\n<tbody>\r\n<tr>\r\n<td>Original: The student who won the cooking contest is a very talented and ambitious student.\r\nRevision: The student who won the cooking contest is very talented and ambitious.<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n<h4>c. Rewording to Eliminate Unnecessary Words<\/h4>\r\nIf a sentence has words that are not necessary to carry the meaning, those words are unneeded and can be removed.\r\n<table class=\"examples\">\r\n<thead>\r\n<tr>\r\n<th><span style=\"color: #993300\">Examples<\/span><\/th>\r\n<\/tr>\r\n<\/thead>\r\n<tbody>\r\n<tr>\r\n<td>Original: Gagandeep has the ability to make the most fabulous twice-baked potatoes.\r\nRevision: Gagandeep makes the most fabulous twice-baked potatoes.<\/td>\r\n<\/tr>\r\n<tr>\r\n<td>Original: For his part in the cooking class group project, Malik was responsible for making the mustard reduction sauce.\r\nRevision: Malik made the mustard reduction sauce for his cooking class group project.<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n<h4>d. Avoid Expletive Pronouns<\/h4>\r\nMany people create needlessly wordy sentences using expletive pronouns, which often take the form of \u201cThere is \u2026\u201d or \u201cThere are \u2026.\u201d Pronouns (e.g., I, you, he, she, they, this, that, who, etc.) are words that we use to replace nouns (i.e., people, places, things), and there are many types of pronouns (e.g., personal, relative, demonstrative, etc.). However, expletive pronouns are different from other pronouns because unlike most pronouns, they do not stand for a person, thing, or place; they are called expletives because they have no \u201cvalue.\u201d Sometimes you will see expletive pronouns at the beginning of a sentence, sometimes at the end.\r\n<table class=\"examples\">\r\n<thead>\r\n<tr>\r\n<th><span style=\"color: #993300\">Examples<\/span><\/th>\r\n<\/tr>\r\n<\/thead>\r\n<tbody>\r\n<tr>\r\n<td><em>There are<\/em>\u00a0a lot of reading assignments in this class.<\/td>\r\n<\/tr>\r\n<tr>\r\n<td>I can\u2019t believe how many reading assignments\u00a0<em>there are<\/em>!<\/td>\r\n<\/tr>\r\n<tr>\r\n<td>Note: These two examples are\u00a0<em>not<\/em>\u00a0necessarily bad examples of using expletive pronouns. They are included to help you first understand what expletive pronouns are so you can recognize them.<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\nThe main reason you should generally avoid writing with expletive pronouns is that they often cause us to use more words in the rest of the sentence than we have to. Also, the empty words at the beginning tend to shift the more important subject matter toward the end of the sentence. The above sentences are not that bad, but at least they are simple enough to help you understand what expletive pronouns are. Here are some more examples of expletive pronouns, along with better alternatives.\r\n<table class=\"examples\">\r\n<thead>\r\n<tr>\r\n<th><span style=\"color: #993300\">Examples<\/span><\/th>\r\n<\/tr>\r\n<\/thead>\r\n<tbody>\r\n<tr>\r\n<td><em>Original: There are<\/em>\u00a0some people who love to cause trouble.\r\n<em>Revision<\/em>: Some people love to cause trouble.<\/td>\r\n<\/tr>\r\n<tr>\r\n<td>Original: There are\u00a0some things that are just not worth waiting for.\r\n<em>Revision<\/em>: Some things are just not worth waiting for.<\/td>\r\n<\/tr>\r\n<tr>\r\n<td>Original: There is\u00a0a person I know who can help you fix your computer.\r\n<em>Revision<\/em>: I know a person who can help you fix your computer.<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\nWhen you find yourself using expletives, always ask yourself if omitting and rewriting would give your reader a clearer, more direct, less wordy sentence. Can I communicate the same message using fewer words without taking away from the meaning I want to convey or the tone I want to create?\r\n<h4>e. Choose Specific Wording<\/h4>\r\nYou will give clearer information if you write with specific rather than general words. Evoke senses of taste, smell, hearing, sight, and touch with your word choices. For example, you could say, \u201cMy shoe feels odd.\u201d But this statement does not give a sense of why your shoe feels odd, since \u201codd\u201d is an abstract word that does not suggest any physical characteristics. Or you could say, \u201cMy shoe feels wet.\u201d This statement gives you a sense of how your shoe feels to the touch. It also gives a sense of how your shoe might look as well as how it might smell, painting a picture for your readers.","rendered":"<p>The 5 Principles of Plain Language will help you to write clear, professional business messages which will reflect positively on you as a writer and a representative of your organization.<\/p>\n<h3>Principle 1: Use active voice<\/h3>\n<p>To use active voice, make the noun that performs the action the subject of the sentence and pair it directly with an action verb.<\/p>\n<p>Read these two sentences:<\/p>\n<ul>\n<li><em>Lady Gaga left New York University\u2019s Tisch School of the Arts in 2005 to focus on her music career.<\/em><\/li>\n<li><em>Lady Gaga\u2019s music career was started in 2005 when she left New York University\u2019s Tisch School of the Arts.<\/em><\/li>\n<\/ul>\n<p>In the first sentence, left is an action verb that is paired with the subject, Lady Gaga. If you ask yourself, \u201cWho or what left?\u201d the answer is Lady Gaga. Neither of the other two nouns in the sentence\u2014 New York University\u2019s Tisch School of the Arts and career\u2014\u201cleft\u201d anything.<\/p>\n<p>Now, look at the second sentence. The action verb is \u201cstarted.\u201d If you ask yourself, \u201cWho or what started something?\u201d the answer, again, is Lady Gaga. But in this sentence, the writer placed career, not Lady Gaga, in the subject position. When the doer of the action is not the subject, the sentence is in the passive voice. In passive voice constructions, the doer of the action usually follows the word \u201cby\u201d as the indirect object of a prepositional phrase, and the action verb is typically partnered with a version of the verb to be.<\/p>\n<p><strong>Writing in the active voice:<\/strong>\u00a0Writing in active voice is easy once you understand the difference between active and passive voice. Make sure you always define who or what did what.<\/p>\n<p><strong>Using the passive voice:<\/strong>\u00a0While using the active voice is preferred, sometimes passive voice is the best option. For example, maybe you don\u2019t know who\u2019s responsible for an action or you don\u2019t want to place the blame on someone. For example, you might say \u201ca lamp was broken at our recent party\u201d to avoid saying who broke the lamp.<\/p>\n<h3>Principle 2: Use common words instead of complex words<\/h3>\n<p>Sometimes, new communicators believe that large words feel more appropriate to a business environment. Also, the world is filled with wonderful, long words that are fun to use. Often, however, long words cause more confusion. Worse than that, they can exclude anyone who doesn\u2019t understand that particular word. Maybe you\u2019ve had the experience of reading an academic article or textbook chapter and having to read the same sentence three times over to try to figure out what it was trying to say. Then, when you asked your instructor, they explained it in a simple way. If you\u2019ve ever thought, \u201cWhy didn\u2019t they just say it simply from the beginning?\u201d you can understand the power of plain language.<\/p>\n<p>Again, the trick is to use words that are appropriate to the audience, the context and your purpose. As we\u2019ve said, time is the biggest constraint, so simple words likely meet most audiences\u2019 needs. In specialized environments, however, more complex words are required. For example, a lawyer has to use specific, technical language to precisely lay out a case. A doctor has to use medical language to convey a patient\u2019s exact symptoms and diagnosis.<\/p>\n<p>When you enter into a new workplace context, look at how your coworkers are writing to determine the level of formality the situation requires. You can also use one of the many free online tools such as\u00a0<a href=\"http:\/\/www.readabilityformulas.com\/free-readability-formula-tests.php\">Readability Formulas<\/a>\u00a0to determine the reading level of your writing. When you use these tools, you copy and paste some text into the tool and it will estimate the reading level.<\/p>\n<h3>\n<div id=\"h5p-61\">\n<div class=\"h5p-iframe-wrapper\"><iframe id=\"h5p-iframe-61\" class=\"h5p-iframe\" data-content-id=\"61\" style=\"height:1px\" src=\"about:blank\" frameBorder=\"0\" scrolling=\"no\" title=\"Formality of Language\"><\/iframe><\/div>\n<\/div>\n<\/h3>\n<p><sup>Activity 3.2 | Bureaucratic Phrases and Standard Alternatives<\/sup><\/p>\n<h3>Principle 3: Use a positive tone whenever possible<\/h3>\n<p>Unless there is a specific reason not to, use positive language wherever you can. Positive language benefits your writing in two ways. First, it creates a positive tone, and your writing is more likely to be well-received. Second, it clarifies your meaning, as positive statements are more concise. Take a look at the following negatively worded sentences and then their positive counterparts, below.<\/p>\n<table class=\"examples\">\n<thead>\n<tr>\n<th><span style=\"color: #993300\">Examples<\/span><\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Negative: Your car will not be ready for collection until Friday.<br \/>\nPositive: Your car will be ready for collection on Friday.<\/td>\n<\/tr>\n<tr>\n<td>Negative: You did not complete the exam.<br \/>\nPositive: You will need to complete the exam.<\/td>\n<\/tr>\n<tr>\n<td>Negative: Your holiday time is not approved until your manager clears it.<br \/>\nPositive: Your holiday time will be approved when your manager clears it.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Writers don\u2019t just create a positive tone on the sentence level. They can also create this tone by choosing what details to include.\u00a0This is especially important if a situation is negative to you but not the audience. For example, imagine that you held a fundraiser that didn\u2019t raise as much money as you hoped. This might really impact your budget and the future of some programs you run. But if you\u2019re sending out an email with the goal of getting people to fill out a survey asking for ways to improve the fundraiser, none of this matters.<\/p>\n<p>Read the following two examples, then ask yourself which version would make you more likely to fill out the survey:<\/p>\n<p><strong>Negative Details:<\/strong>\u00a0Unfortunately, this year\u2019s Gala Under the Stars only raised half of its expected profit. This means that we will need to cancel our Little Stars after-school program and lay off part-time staff. Obviously, this is devastating to our organization, so we need to make sure it doesn\u2019t happen again. Please fill out this survey to help make the Gala Under the Stars better.<\/p>\n<p><strong>Positive Details:\u00a0<\/strong>\u00a0Help us make Gala Under the Stars even better next year. Fill out this five-minute survey and be entered into a draw for two movie tickets.<\/p>\n<p>In the first example, the reader has to wade through negative details in order to get to the survey. They might not even read the email long enough to find out about the survey. In the second example, however, the benefit to the reader (free tickets) and what\u2019s being asked of them (to fill out a survey) is listed first. Positive details don\u2019t just lead to a positive tone, they also help you fulfill the purpose of the communication.<\/p>\n<h3>Principle 4: Write for your reader<\/h3>\n<p>When you write for your readers and speak to an audience, you have to consider who they are and what they need to know. When readers know that you are concerned with their needs, they are more likely to be receptive to your message and will be more likely to take the action you are asking them to and focus on important details. Your message will mean more to your reader if they get the impression that it was written directly to them.<\/p>\n<h3>Principle 5: Keep words and sentences short (conciseness)<\/h3>\n<p>It is easy to let your sentences become cluttered with words that do not add value to your message. Improve cluttered sentences by eliminating repetitive ideas, removing repeated words, and editing to eliminate unnecessary words.<\/p>\n<h4>a. Eliminating Repetitive Ideas<\/h4>\n<p>Unless you are providing definitions on purpose, stating one idea twice in a single sentence is redundant.<\/p>\n<h4>b. Removing Repeated Words<\/h4>\n<p>As a general rule, you should try not to repeat a word within a sentence. Sometimes you simply need to choose a different word, but often you can actually remove repeated words.<\/p>\n<table class=\"examples\">\n<thead>\n<tr>\n<th><span style=\"color: #993300\">Examples<\/span><\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Original: The student who won the cooking contest is a very talented and ambitious student.<br \/>\nRevision: The student who won the cooking contest is very talented and ambitious.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h4>c. Rewording to Eliminate Unnecessary Words<\/h4>\n<p>If a sentence has words that are not necessary to carry the meaning, those words are unneeded and can be removed.<\/p>\n<table class=\"examples\">\n<thead>\n<tr>\n<th><span style=\"color: #993300\">Examples<\/span><\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Original: Gagandeep has the ability to make the most fabulous twice-baked potatoes.<br \/>\nRevision: Gagandeep makes the most fabulous twice-baked potatoes.<\/td>\n<\/tr>\n<tr>\n<td>Original: For his part in the cooking class group project, Malik was responsible for making the mustard reduction sauce.<br \/>\nRevision: Malik made the mustard reduction sauce for his cooking class group project.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h4>d. Avoid Expletive Pronouns<\/h4>\n<p>Many people create needlessly wordy sentences using expletive pronouns, which often take the form of \u201cThere is \u2026\u201d or \u201cThere are \u2026.\u201d Pronouns (e.g., I, you, he, she, they, this, that, who, etc.) are words that we use to replace nouns (i.e., people, places, things), and there are many types of pronouns (e.g., personal, relative, demonstrative, etc.). However, expletive pronouns are different from other pronouns because unlike most pronouns, they do not stand for a person, thing, or place; they are called expletives because they have no \u201cvalue.\u201d Sometimes you will see expletive pronouns at the beginning of a sentence, sometimes at the end.<\/p>\n<table class=\"examples\">\n<thead>\n<tr>\n<th><span style=\"color: #993300\">Examples<\/span><\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td><em>There are<\/em>\u00a0a lot of reading assignments in this class.<\/td>\n<\/tr>\n<tr>\n<td>I can\u2019t believe how many reading assignments\u00a0<em>there are<\/em>!<\/td>\n<\/tr>\n<tr>\n<td>Note: These two examples are\u00a0<em>not<\/em>\u00a0necessarily bad examples of using expletive pronouns. They are included to help you first understand what expletive pronouns are so you can recognize them.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>The main reason you should generally avoid writing with expletive pronouns is that they often cause us to use more words in the rest of the sentence than we have to. Also, the empty words at the beginning tend to shift the more important subject matter toward the end of the sentence. The above sentences are not that bad, but at least they are simple enough to help you understand what expletive pronouns are. Here are some more examples of expletive pronouns, along with better alternatives.<\/p>\n<table class=\"examples\">\n<thead>\n<tr>\n<th><span style=\"color: #993300\">Examples<\/span><\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td><em>Original: There are<\/em>\u00a0some people who love to cause trouble.<br \/>\n<em>Revision<\/em>: Some people love to cause trouble.<\/td>\n<\/tr>\n<tr>\n<td>Original: There are\u00a0some things that are just not worth waiting for.<br \/>\n<em>Revision<\/em>: Some things are just not worth waiting for.<\/td>\n<\/tr>\n<tr>\n<td>Original: There is\u00a0a person I know who can help you fix your computer.<br \/>\n<em>Revision<\/em>: I know a person who can help you fix your computer.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>When you find yourself using expletives, always ask yourself if omitting and rewriting would give your reader a clearer, more direct, less wordy sentence. Can I communicate the same message using fewer words without taking away from the meaning I want to convey or the tone I want to create?<\/p>\n<h4>e. Choose Specific Wording<\/h4>\n<p>You will give clearer information if you write with specific rather than general words. Evoke senses of taste, smell, hearing, sight, and touch with your word choices. For example, you could say, \u201cMy shoe feels odd.\u201d But this statement does not give a sense of why your shoe feels odd, since \u201codd\u201d is an abstract word that does not suggest any physical characteristics. Or you could say, \u201cMy shoe feels wet.\u201d This statement gives you a sense of how your shoe feels to the touch. It also gives a sense of how your shoe might look as well as how it might smell, painting a picture for your readers.<\/p>\n","protected":false},"author":847,"menu_order":3,"template":"","meta":{"pb_show_title":"on","pb_short_title":"","pb_subtitle":"","pb_authors":[],"pb_section_license":""},"chapter-type":[48],"contributor":[],"license":[],"class_list":["post-193","chapter","type-chapter","status-publish","hentry","chapter-type-numberless"],"part":181,"_links":{"self":[{"href":"https:\/\/pressbooks.bccampus.ca\/businesswritingessentials2\/wp-json\/pressbooks\/v2\/chapters\/193","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pressbooks.bccampus.ca\/businesswritingessentials2\/wp-json\/pressbooks\/v2\/chapters"}],"about":[{"href":"https:\/\/pressbooks.bccampus.ca\/businesswritingessentials2\/wp-json\/wp\/v2\/types\/chapter"}],"author":[{"embeddable":true,"href":"https:\/\/pressbooks.bccampus.ca\/businesswritingessentials2\/wp-json\/wp\/v2\/users\/847"}],"version-history":[{"count":7,"href":"https:\/\/pressbooks.bccampus.ca\/businesswritingessentials2\/wp-json\/pressbooks\/v2\/chapters\/193\/revisions"}],"predecessor-version":[{"id":1180,"href":"https:\/\/pressbooks.bccampus.ca\/businesswritingessentials2\/wp-json\/pressbooks\/v2\/chapters\/193\/revisions\/1180"}],"part":[{"href":"https:\/\/pressbooks.bccampus.ca\/businesswritingessentials2\/wp-json\/pressbooks\/v2\/parts\/181"}],"metadata":[{"href":"https:\/\/pressbooks.bccampus.ca\/businesswritingessentials2\/wp-json\/pressbooks\/v2\/chapters\/193\/metadata\/"}],"wp:attachment":[{"href":"https:\/\/pressbooks.bccampus.ca\/businesswritingessentials2\/wp-json\/wp\/v2\/media?parent=193"}],"wp:term":[{"taxonomy":"chapter-type","embeddable":true,"href":"https:\/\/pressbooks.bccampus.ca\/businesswritingessentials2\/wp-json\/pressbooks\/v2\/chapter-type?post=193"},{"taxonomy":"contributor","embeddable":true,"href":"https:\/\/pressbooks.bccampus.ca\/businesswritingessentials2\/wp-json\/wp\/v2\/contributor?post=193"},{"taxonomy":"license","embeddable":true,"href":"https:\/\/pressbooks.bccampus.ca\/businesswritingessentials2\/wp-json\/wp\/v2\/license?post=193"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}