Activity 7.2 | Direct Information or Action Requests<\/sup><\/p>\r\nNote that, because you\u2019re expecting action to come of the request rather than a Yes or No answer, the opening question doesn\u2019t require a question mark. Never forget, however, the importance of saying \u201cplease\u201d when asking someone to do something. Notice also that lists in the message body help break up dense detail so that request messages are more reader-friendly. All of the efforts that the writer of the above message made to deliver a reader-friendly message will pay off when the recipient performs the requested procedure exactly according to these clearly worded expectations.","rendered":" Managers, clients, and coworkers alike send and receive requests for information and action all day. Because these provide the recipient with direction on what to do, the information that comes back or action that results from such requests can only be as good as the instructions given. Such messages must, therefore, be well organized and clear about expectations, opening directly with a clearly stated general request \u2014unless you anticipate resistance to the request \u2014and proceeding with background and more detailed instruction if necessary as we see in Activity 7.2 below.<\/p>\n\n