Supporting KSAs for this area
| Knowledge Of | Ability To | Attributes |
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| Competencies | |||||
| 1. React/Follow | 2. Act/Apply | 3. Anticipate/Initiate/Enable | 4. Lead/Strategize | ||
| Competency Title | Communicate effectively with others | Adapt communication approach | Develop climate action communication and presentation materials | Implement climate action communication strategy | Develop climate action communication strategy |
| Competency Statement | Communicate effectively with others according to role and workplace requirements | Adapt approaches to communicate effectively with diverse audiences to engage and support strategic climate change | Develop climate action communication and presentation materials for a range of diverse audiences | Implement a communication strategy to effectively engage and support strategic climate change | Determine the strategic communication needs of diverse communities, partners, and professional groups |
| Performance Criteria | 1. Respond to instructions and enquiries using active listening and questioning methods and the appropriate communication tools
2. Use verbal and non-verbal communication methods according to task and workplace communication protocols 3. Use inclusive and respectful language and communication styles with others 4. Complete required documentation according to workplace procedures 5. Report any concerns or communication issues beyond own control to appropriate personnel according to workplace procedures 6. Use different communication preferences and approaches for diffferent audiences 7. Reconcile differences in meaning/assumptions of climate language between disciplines 8. Convey information clearly, accurately and succinctly |
1. Tailor communication about climate change, its impacts, mitigation and adaptation strategies for the respective user.
2. Use a range of communication styles, tools and media channels to reach the right audiences in the most appropriate ways. 3. Translate complex information and sector-specific jargon into language the audience can understand 4. Express and interpret concepts, thoughts, feelings, facts and opinions effectively for various audiences 5. Frame climate information in relation to topics and values that are relevant to the target audience |
1. Create short, digestible resources appropriate for the intended audience
2. Apply effective written and digital communication strategies and principles into the design of presentation materials 3. Articulate succinctly the distinctions and overlaps between a range of climate action topics (e.g. sustainability, climate change mitigation and adaptation) 4. Create engaging materials that use differing mediums to increase awareness of climate action topics and content to wider audiences |
1. Increase public awareness about climate-relevant topics
2. Clarify views and values to connect, inform, and shape climate action and understanding 3. Link ideas, recommendations, and critical insights to specific priorities and strategies 4. Collaborate with a range of sectors and organizations to discuss climate change programs and actions 5. Use storytelling and other communication strategies to disseminate information to diverse audiences 6. Effectively present ideas in a concise and convincing way to stakeholders across a variety of environments/mediums |
1. Provide stakeholders with the strategic context for the need to innovate products and services to address climate change
2. Place strategy and innovation in the context of potential climate change impacts 3. Act as a climate ambassador, interacting across all levels/organizations and external sectors with impact and influence 4. Work effectively to incorporate a position on climate change into reputation management and meaningful messaging that is credible with key stakeholders 5. Establish relationships with diverse stakeholders across a range of sectors and organizations, including those with different perspectives on climate change 6. Define creative strategies and innovative partnerships with a broad stakeholder group to address climate change and the attendant opportunities and risks |
Knowledge, Skills, and Attributes. These are defined as things you need to know and be able to do, along with any personal characteristics, values, and other attributes required for the competency or competency area.