Best practices for engagement with diverse audiences
Communication styles and preferences of diverse stakeholder groups
Potential areas of conflict and stakeholder resistance
Build meaningful exchanges and dialogue
Build trust and rapport with diverse constituents (people, organizations, communities)
Foster collaboration
Emotional intelligence and awareness of self and others (including social location, and privilege)
Critical thinking
Person-centredness
1. React/Follow
2. Act/Apply
3. Anticipate/Initiate/Enable
4. Lead/Strategize
Competency Title
Support and participate in engagement activities
Engage with stakeholders
Develop engagement strategies
Identify and initiate strategic engagement opportunities
Competency Statement
Actively support and participate in engagement activities related to climate action
Engage with stakeholders for the purpose of climate action
Develop strategies for engagement on climate action
Identify and initiate strategic engagement opportunities for climate action
Performance Criteria
Participate in relevant professional networks devoted to climate change mitigation and adaptation
Share best practices and optimal tools for successful climate change programs with others as appropriate to own role and responsibilities
Identify missing voices from engagement activities and communicate with relevant personnel
Encourage participation by relevant partners from different sectors, contexts, and communities
Engage in dialogue with rights-holders and stakeholders (individuals, communities, organizations and specialists)
Hold space for contradictory opinions, difficult conversations and conflict
Support decision-makers and staff/roles in planning and coordinating engagement activities
Identify relevant and diverse partners, decision-makers and staff/ roles
Engage relevant partners from different sectors, contexts, and communities.
Explore views through questions and active listening
Elicit information in culturally appropriate ways that clarify assumptions, concerns, and expectations.
Provide opportunities for full participation and the meaningful integration of input into climate action decisions and actions
Encourage and support the participation of groups typically less engaged, included, and/or empowered in decision making and consultation processes.
Create a greater understanding and commitment to change.
Engage stakeholders to catalyze key decisions to advance climate action across different scales [community, organizational…]
Proactively address and mitigate stakeholder resistance
Build alliances and meaningful relationships
Build trust and rapport with diverse constituents (people, organizations, communities)
Reflect the varied orientations, values, needs, and mandate of relevant rights-holders and stakeholders.
Apply intentional engagement strategies with diverse groups, professions, and cultural groups
Maximize social learning, engagement, and empowerment of rights-holders and stakeholders.
Employ a consultative approach to design engagement strategies
Create synergies between organizational and/or community strategies and objectives and relevant international frameworks
Develop alignment within partner networks and teams.
Incorporate an interdisciplinary orientation and collaboration
Foster a sense of commitment and ownership that translates into action.
Employ a multi-dimensional and intersectional understanding of the perspectives, needs, rights, capacities and concerns of rights-holders.
Engage in dialogue with rights-holders and stakeholders (individuals, communities, organizations and specialists) in the design and implementation of decisions
Tap into the creative potential of affected communities or subpopulations to visualize alternative futures and generate solutions.
Collaborate with identified partners, groups, and communities to achieve defined program objectives
Build a diverse network of partners and stakeholders to identify potential engagement opportunities for climate action
Assess the potential impact of engagement opportunities to advance climate action goals
Prioritize opportunities based on potential impact and climate action goals
Monitor the impact and outcome of engagement opportunities against climate action goals and performance targets
Evaluate the long-term sustainability and scalability of engagement initiatives.
Review and adjust approach for future engagement opportunities based on impact and outcome measurements.
definition
Knowledge, Skills, and Attributes. These are defined as things you need to know and be able to do, along with any personal characteristics, values, and other attributes required for the competency or competency area.