Best practices for facilitation with diverse audiences
Communication styles and preferences of diverse stakeholder groups
Principles of adult education and instructional design
Group dynamics, cultural norms, and collaborative decision making
Build meaningful exchanges and dialogue
Build trust and rapport with diverse constituents (people, organizations, communities)
Foster collaboration
Emotional intelligence and awareness of self and others (including social location, and privilege)
Critical thinking
Person-centredness
Competencies
1. React/Follow
2. Act/Apply
3. Anticipate/Initiate/Enable
4. Lead/Strategize
Competency Title
Participate in facilitative processes
Facilitate a group of diverse stakeholders
Create a facilitative environment
Develop climate action facilitation strategies
Competency Statement
Actively support and participate in facilitative processes that respect and engage diverse participants
Facilitate a group of diverse stakeholders in an inclusive and engaging manner
Create a facilitative environment that engages and includes diverse participants
Develop climate action facilitation strategies
Performance Criteria
Holds an inclusive discussion space that supports active participation of all, including drawing out quieter voices, practicing active listening, and preparing effective questions.
Manage group dynamics to optimize all members’ contributions in participatory, transparent, and accountable ways.
Manage conflict to achieve common goals and objectives.
Clarify views and values
Help manage contradictory opinions, difficult conversations and conflict.
Employ processes designed to build consensus, improve social justice, and increase the legitimacy, fairness and uptake of decisions and actions.
Employ a range of facilitation techniques and strategies appropriate to the stage of the process.
Address conflicts of personality, interests, and power imbalances
Hold space for contradictory opinions, difficult conversations and conflict.
Connect, inform, and shape climate action understanding
Enable and empower particpants and groups to make joint decisions
Create and drive cross-functional interaction opportunities strengthen the shared commitment to objectives.
Plan group dynamics to optimize all members’ contributions in participatory, transparent, and accountable ways.
Tap into the creative potential of affected communities or subpopulations to visualize alternative futures and generate solutions.
Enable self-organization and place-based governance that allows for bottom-up leadership and tailoring of solutions to suit the local context
Create an environment that fosters interaction, collaboration, and cooperation.
Demonstrate interest in bridging differences
Enable and empower groups to make joint decisions
Empower rights-holders and stakeholders, including those impacted by climate impacts and solutions.
Enable and empower groups to make joint decisions
Capitalize on collective resources
Mediate the interests of [multi-sectoral] stakeholders to establish new partnerships in climate action
Facilitate cooperation in planning and implementation of climate actions.
Shape understanding and orientation to climate change and climate action measures.
definition
Knowledge, Skills, and Attributes. These are defined as things you need to know and be able to do, along with any personal characteristics, values, and other attributes required for the competency or competency area.