Preparing a Scenario

If you prefer to work on a real-life situation rather than a scenario from the manual, think of a person, or type of person, with whom you are having difficulty establishing a relationship. This could also be a relationship that bothers or confuses you, or one in which you never seem to meet your objective. Think of what needs to be resolved.

Write down specific details about the person’s behaviour, attitude, non-verbal communication patterns, and the types of difficulty you are having.

You will simulate your situation with another person. Fellow students will observe your practice. Follow these steps:

1. Briefly tell your partner and the observers about the situation.
2. Give your practice partner a brief description of the other person’s behaviour, attitude, etc.
3. Tell your partner how you usually react in the situation you have described. Simulate the conflict resolution conversation.

You will get feedback from the observers and your coach on the strengths and the challenge areas that they observed during your simulation practice.