"

© 2017, Justice Institute of British Columbia, Centre for Conflict Resolution

All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or any information storage and retrieval system, without permission in writing from the publisher.

For instructional use only for Justice Institute of British Columbia courses unless prior authorization has been obtained from the Centre for Conflict Resolution.

Requests for permission to make copies of any part of this work should be directed to the publisher. Additional copies of the work may be obtained from the publisher:

Centre for Conflict Resolution
Justice Institute of British Columbia
715 McBride Boulevard
New Westminster, BC V3L 5T4
Canada
Tel: (604) 528-5608     Fax: (604) 528-5640
www.jibc.ca

March 1990 First Edition October 1996 Eighth Edition
October 1991 Second Edition November 1997 Ninth Edition
June 1992 Third Edition July 1999 Tenth Edition
March 1994 Fourth Edition August 2002 Eleventh Edition
December 1994 Fifth Edition January 2004 Twelfth Edition
March 1995 Sixth Edition September 2005 Thirteenth Edition
October 1995 Seventh Edition April 2007 Fourteenth Edition
May 2017 Fifteenth Edition

Printed in Canada

National Library of Canada Cataloguing in Publication Data
Main entry under title:
[Conflict resolution (New Westminster, B.C.)]
Conflict resolution. — [1st ed.]-

Irregular.
Includes bibliographical references: p.
ISSN 1705-737X = Conflict resolution – New Westminster, B.C.

1. Conflict management. 2. Interpersonal communication. 3. Conflict management – Problems, exercises, etc. I. Justice Institute of British Columbia. Centre for Conflict Resolution Training.

BF637.I48C66             303.6’9             C96-960305-3

License

Foundations of Collaborative Conflict Resolution Copyright © 2017 by Justice Institute of British Columbia, Centre for Conflict Resolution. All Rights Reserved.