7 Business Writing for Everyone: Writing Effective Paragraphs (table tests)
From https://kpu.pressbooks.pub/businesswriting/chapter/writing-effective-paragraphs/
Table
(what is going on with font sizing?)
| Paragraph | Purpose |
| Dear Ms. Tran,
Thank you for your patience as we investigated your missing clothing order, which you brought to our attention on Tuesday. |
Provides a context for writing. |
| Once we received your email, we contacted both our warehouse and FedEx. The warehouse confirmed that your order was processed on Feb. 19th and FedEx confirmed that a shipping label was created on Feb. 20th. Unfortunately, we were not able to locate the package from that point. | Tells the reader what the writer did to solve the problem. |
We are sorry for the inconvenience. Since we value your business and we know that you have been waiting for your clothes for two weeks, we would like to offer you two choices:
|
Apologizes and offers a solution. |
| Please let us know which option you choose and we will immediately process your order. If you have any questions, you can also call me at 604-123-4557. | Tells the reader what to do next. |
| Thank you again for your patience. We appreciate your business and look forward to making this right.
Sincerely, Makiko Hamimoto |
Ends the communication on a positive note, looking towards the future. |
Dear Ms. Tran,
Thank you for your patience as we investigated your missing clothing order, which you brought to our attention on Tuesday.
Columns?
Columns with textboxes
Paragraph
Dear Ms. Tran,
Thank you for your patience as we investigated your missing clothing order, which you brought to our attention on Tuesday.
Purpose
Provides a context for writing
Once we received your email, we contacted both our warehouse and FedEx. The warehouse confirmed that your order was processed on Feb. 19th and FedEx confirmed that a shipping label was created on Feb. 20th. Unfortunately, we were not able to locate the package from that point.
Textboxes?
ParagraphDear Ms. Tran,
Thank you for your patience as we investigated your missing clothing order, which you brought to our attention on Tuesday.
H5P
Pullquote
Dear Ms. Tran,
Thank you for your patience as we investigated your missing clothing order, which you brought to our attention on Tuesday.Provides a context for writing.