{"id":77,"date":"2018-06-06T15:03:31","date_gmt":"2018-06-06T19:03:31","guid":{"rendered":"https:\/\/pressbooks.bccampus.ca\/learningtolearnonline\/?post_type=chapter&#038;p=77"},"modified":"2018-09-04T13:54:00","modified_gmt":"2018-09-04T17:54:00","slug":"make-commitments-that-support-teamwork","status":"publish","type":"chapter","link":"https:\/\/pressbooks.bccampus.ca\/learningtolearnonline\/chapter\/make-commitments-that-support-teamwork\/","title":{"raw":"Make commitments that support teamwork","rendered":"Make commitments that support teamwork"},"content":{"raw":"In this module, you will review some key concepts about becoming an effective team, presented within the infographic below.\u00a0 If you prefer a more traditional reading experience, scroll below the interactive graphic for the full text.\u00a0 <a href=\"https:\/\/pressbooks.bccampus.ca\/learningtolearnonline\/wp-content\/uploads\/sites\/474\/2018\/06\/Infographic-Becoming-a-Team-.pdf\" target=\"_blank\" rel=\"noopener\">You can also download a copy of this infographic for your reference.<\/a>\r\n\r\n[caption id=\"attachment_312\" align=\"alignnone\" width=\"791\"]<a href=\"https:\/\/pressbooks.bccampus.ca\/learningtolearnonline\/chapter\/make-commitments-that-support-teamwork\/infographic-becoming-a-team-2\/\" rel=\"attachment wp-att-312\"><img src=\"https:\/\/pressbooks.bccampus.ca\/learningtolearnonline\/wp-content\/uploads\/sites\/474\/2018\/06\/Infographic-Becoming-a-Team--791x1024.png\" alt=\"Becoming a Team: Infographic Alt-Text 2 or more people + working together + a common goal = a team A team must: Decide how to communicate effectively (Interpersonal) \u2022Problem management \u2022 Positive interdependence \u2022 Process for conflict \u2022 Planning for next steps \u2022 Analysis of work done \u2022 Individual accountability \u2022 Agreed upon goals and timelines \u2022 Supportive &amp; constructive feedback \u2022 Group members &amp; project process \u2022 Respect &amp; listen; no blame Decide what is important and measure this (task) \u2022 Come prepared\/ prepare materials \u2022 Offer ideas and suggestions \u2022 Provide information and identify resources \u2022 Ask for clarification\/feedback \u2022 Solicit others\u2019 participation \u2022 Keep group on task \u2022 Be easy to work with \u2022 Make presentations \u2022 Participate in discussions \u2022 Manage group conflict Acknowledge success and aim for improvement (next steps) \u2022 What did we do to reach our goals &amp; keep the team charter? How can we do better for next time? Framework for working together 1. Core values \u2022 Your personal beliefs are the core values that affect and drive how you look at, interact, with, and behave in the world \u2022 How you do \u201cbusiness\u201d with the rest of the world \u2022 The basis for everything you are and do \u2022 Beliefs about appropriate behaviours, attitudes, and strategies also guide every working group and need to be explicit and understood 2. Mandate \u2022 Outlines expectations \u2022 Delivered from an administrative of political level \u2022 Appears in the form of a \u201cjob description\u201d \u2022 The general outline of a mandate may not be affected by the group \u2022 Context in which the group operates and has critical effects on what can be done 3. Identifying a mission statement: Ask yourself: a. What are we about? b. Why are we working together? c. What do we want to achieve? 4. Developing a shared vision: A shared vision will be one that all of the team members agree are the elements of where they want to get to at this time and the direction that they will start moving towards to achieve these elements 5. Determining appropriate goals a. Target: Where we expect to get realistically balanced with time &amp; resources b. Objectives: Identifiable, measurable, and achievable steps c. Tasks: Ways of reaching objectives d. Indicators: Ways of measuring progress e. Improving continuously: Improvement is continual but the steps are small. Pick changes that can be made now that will have a positive effect \u2013 1% is enough each time\" width=\"791\" height=\"1024\" class=\"size-large wp-image-312\" \/><\/a> Image Credit: Rawia Inaim[\/caption]\r\n\r\n<div class=\"textbox shaded\">\r\n<h3>Becoming a Team<\/h3>\r\nA Team is two or more people; working together; on a Common Goal (or goals). Groups become Teams if the common goals are clear and attention is paid to both interpersonal and task functions.\r\n<h3>The Team must Decide how to Communicate Effectively (Interpersonal)<\/h3>\r\nEach Team must set up their own guidelines for good communication and a Team Charter. Through discussion and negotiation the members choose the items that are most important for their clear communication as a Team. These often include commitment to:\r\n<ul>\r\n \t<li>Respect and Listen to others<\/li>\r\n \t<li>Not blame (work hard on the problem, not on the person)<\/li>\r\n \t<li>Group members and Project process<\/li>\r\n \t<li>Supportive and Constructive Feedback<\/li>\r\n \t<li>Agreed upon Goals and Clear Timelines<\/li>\r\n \t<li>Positive interdependence (sink or swim together)<\/li>\r\n \t<li>Individual Accountability (say what you will do and do it)<\/li>\r\n \t<li>Analysis of work done and Planning for next steps<\/li>\r\n \t<li>Process for conflict and Problem Management<\/li>\r\n<\/ul>\r\n<h3>The Team must Decide what is Important and Measure This (Task)<\/h3>\r\nEarly in the formation of the group, the members must decide what will be measured in the process. These items are generally critical to success and for the group to become an Effective Team.\u00a0 A team that has succeeded shares the following characteristics.\u00a0 Its members:\r\n<ul>\r\n \t<li>Came prepared<\/li>\r\n \t<li>Offered ideas and suggestions, Provided information<\/li>\r\n \t<li>Asked for clarification\/feedback<\/li>\r\n \t<li>Identified resources<\/li>\r\n \t<li>Solicited others\u2019 participation<\/li>\r\n \t<li>Kept group on task<\/li>\r\n \t<li>Was easy to work with<\/li>\r\n \t<li>Prepared materials<\/li>\r\n \t<li>Made presentation<\/li>\r\n \t<li>Participated in discussions<\/li>\r\n \t<li>Managed group conflict<\/li>\r\n<\/ul>\r\n<h3>The Team must Acknowledge Success and Aim for Improvement<\/h3>\r\nWhat have we done (individually and collectively) to meet our goals and keep the Team Charter?\r\n\r\nHow can we do better for next time? (Next steps)\r\n<h3>The Team Celebrates!<\/h3>\r\nCelebrate what you have accomplished and then refocus your efforts for greater success!\r\n\r\n<\/div>\r\n<h3><strong>Framework for Working Together<\/strong><\/h3>\r\n<h4>Core Values<\/h4>\r\nYour personal beliefs are the core values that affect and drive how you look at the world, your behaviour in the world and your interaction with others. They are how you do \u201cbusiness\u201d with the rest of the world. In other words, they are the basis for everything that you are and do. These beliefs about appropriate behaviours, attitudes and strategies also guide every working group and need to be explicit and understood.\r\n<h4>Mandate<\/h4>\r\nIt is useful to know what you are expected to do in a group situation. This is often delivered or requested from an administrative or political level and appears in the form of a \u201cjob description\u201d. The group which is mandated may not be able to effect the general outline of the mandate. The context in which the group operates has critical effects on what can be done.\r\n<h4>Identifying a Mission Statement<\/h4>\r\nA mission statement embodies the group\u2019s current purpose and intent and answers (within the mandate of the group) questions such as: What are we about? Why are we working together? What do we want to achieve? It describes the business that you are in. This may be a statement developed by the whole organization or it may be more localized in a department, program, class, work group or individually. It gives direction to actions. Without knowing your mission, you may not be able to get started.\r\n<h4>Developing Shared Vision<\/h4>\r\nVision is a future oriented statement of a group\u2019s purpose in a task, project or work team. Having the members shared a vision that aligns with their personal values and aspirations is a solid basis for production. Time spent at the beginning in dreaming and discussing what the final result will be is time well spent. If it is not possible to have a shared vision of the end product and the goals and milestones that must be reached then the team may also have difficulty identifying whether they have accomplished their purpose.\r\n\r\nSometimes, when the project is open ended or ongoing, the final product cannot be totally \u201cvisioned\u201d at the beginning. A shared vision will then be one that all of the team members agree are the elements of where they want to get at this time and the direction that they will start moving towards to achieve these elements.\r\n\r\nVisions should be revisited and refined over time. If the team is not heading in the same direction, then it may not get anywhere.\r\n<h4>Determining Appropriate Goals<\/h4>\r\nWhat are the individual tasks and goals that will build to making your vision manifest? Goals lead towards the realization of the vision. It is important to develop appropriate goals, make them explicit and share an understanding of each one.\r\n\r\nGoals have:\r\n<ul>\r\n \t<li>Targets \u2013 where we expect to get to realistically balanced with time and resources.<\/li>\r\n \t<li>Objectives \u2013 identifiable, measurable and achievable steps.<\/li>\r\n \t<li>Tasks \u2013 ways of reaching the objectives.<\/li>\r\n \t<li>Indicators \u2013 ways of measuring progress.<\/li>\r\n<\/ul>\r\nLike our vision statement, goals need to be realigned with reality on a regular basis. Evaluation and adjustment drive this process.\r\n<h4>Improving Continuously<\/h4>\r\nKnowing where you are going and how you intend to get there is a good start. The final step is continuous improvement. Planning, implementation, and verification are tools for analysis and change as the process unfolds. Improvement is continual but the steps are small. Pick changes that can be made now that will have a positive effect \u2013 1% is enough each time.","rendered":"<p>In this module, you will review some key concepts about becoming an effective team, presented within the infographic below.\u00a0 If you prefer a more traditional reading experience, scroll below the interactive graphic for the full text.\u00a0 <a href=\"https:\/\/pressbooks.bccampus.ca\/learningtolearnonline\/wp-content\/uploads\/sites\/474\/2018\/06\/Infographic-Becoming-a-Team-.pdf\" target=\"_blank\" rel=\"noopener\">You can also download a copy of this infographic for your reference.<\/a><\/p>\n<figure id=\"attachment_312\" aria-describedby=\"caption-attachment-312\" style=\"width: 791px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/pressbooks.bccampus.ca\/learningtolearnonline\/chapter\/make-commitments-that-support-teamwork\/infographic-becoming-a-team-2\/\" rel=\"attachment wp-att-312\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/pressbooks.bccampus.ca\/learningtolearnonline\/wp-content\/uploads\/sites\/474\/2018\/06\/Infographic-Becoming-a-Team--791x1024.png\" alt=\"Becoming a Team: Infographic Alt-Text 2 or more people + working together + a common goal = a team A team must: Decide how to communicate effectively (Interpersonal) \u2022Problem management \u2022 Positive interdependence \u2022 Process for conflict \u2022 Planning for next steps \u2022 Analysis of work done \u2022 Individual accountability \u2022 Agreed upon goals and timelines \u2022 Supportive &amp; constructive feedback \u2022 Group members &amp; project process \u2022 Respect &amp; listen; no blame Decide what is important and measure this (task) \u2022 Come prepared\/ prepare materials \u2022 Offer ideas and suggestions \u2022 Provide information and identify resources \u2022 Ask for clarification\/feedback \u2022 Solicit others\u2019 participation \u2022 Keep group on task \u2022 Be easy to work with \u2022 Make presentations \u2022 Participate in discussions \u2022 Manage group conflict Acknowledge success and aim for improvement (next steps) \u2022 What did we do to reach our goals &amp; keep the team charter? How can we do better for next time? Framework for working together 1. Core values \u2022 Your personal beliefs are the core values that affect and drive how you look at, interact, with, and behave in the world \u2022 How you do \u201cbusiness\u201d with the rest of the world \u2022 The basis for everything you are and do \u2022 Beliefs about appropriate behaviours, attitudes, and strategies also guide every working group and need to be explicit and understood 2. Mandate \u2022 Outlines expectations \u2022 Delivered from an administrative of political level \u2022 Appears in the form of a \u201cjob description\u201d \u2022 The general outline of a mandate may not be affected by the group \u2022 Context in which the group operates and has critical effects on what can be done 3. Identifying a mission statement: Ask yourself: a. What are we about? b. Why are we working together? c. What do we want to achieve? 4. Developing a shared vision: A shared vision will be one that all of the team members agree are the elements of where they want to get to at this time and the direction that they will start moving towards to achieve these elements 5. Determining appropriate goals a. Target: Where we expect to get realistically balanced with time &amp; resources b. Objectives: Identifiable, measurable, and achievable steps c. Tasks: Ways of reaching objectives d. Indicators: Ways of measuring progress e. Improving continuously: Improvement is continual but the steps are small. Pick changes that can be made now that will have a positive effect \u2013 1% is enough each time\" width=\"791\" height=\"1024\" class=\"size-large wp-image-312\" srcset=\"https:\/\/pressbooks.bccampus.ca\/learningtolearnonline\/wp-content\/uploads\/sites\/474\/2018\/06\/Infographic-Becoming-a-Team--791x1024.png 791w, https:\/\/pressbooks.bccampus.ca\/learningtolearnonline\/wp-content\/uploads\/sites\/474\/2018\/06\/Infographic-Becoming-a-Team--232x300.png 232w, https:\/\/pressbooks.bccampus.ca\/learningtolearnonline\/wp-content\/uploads\/sites\/474\/2018\/06\/Infographic-Becoming-a-Team--768x994.png 768w, https:\/\/pressbooks.bccampus.ca\/learningtolearnonline\/wp-content\/uploads\/sites\/474\/2018\/06\/Infographic-Becoming-a-Team--65x84.png 65w, https:\/\/pressbooks.bccampus.ca\/learningtolearnonline\/wp-content\/uploads\/sites\/474\/2018\/06\/Infographic-Becoming-a-Team--225x291.png 225w, https:\/\/pressbooks.bccampus.ca\/learningtolearnonline\/wp-content\/uploads\/sites\/474\/2018\/06\/Infographic-Becoming-a-Team--350x453.png 350w, https:\/\/pressbooks.bccampus.ca\/learningtolearnonline\/wp-content\/uploads\/sites\/474\/2018\/06\/Infographic-Becoming-a-Team-.png 1275w\" sizes=\"auto, (max-width: 791px) 100vw, 791px\" \/><\/a><figcaption id=\"caption-attachment-312\" class=\"wp-caption-text\">Image Credit: Rawia Inaim<\/figcaption><\/figure>\n<div class=\"textbox shaded\">\n<h3>Becoming a Team<\/h3>\n<p>A Team is two or more people; working together; on a Common Goal (or goals). Groups become Teams if the common goals are clear and attention is paid to both interpersonal and task functions.<\/p>\n<h3>The Team must Decide how to Communicate Effectively (Interpersonal)<\/h3>\n<p>Each Team must set up their own guidelines for good communication and a Team Charter. Through discussion and negotiation the members choose the items that are most important for their clear communication as a Team. These often include commitment to:<\/p>\n<ul>\n<li>Respect and Listen to others<\/li>\n<li>Not blame (work hard on the problem, not on the person)<\/li>\n<li>Group members and Project process<\/li>\n<li>Supportive and Constructive Feedback<\/li>\n<li>Agreed upon Goals and Clear Timelines<\/li>\n<li>Positive interdependence (sink or swim together)<\/li>\n<li>Individual Accountability (say what you will do and do it)<\/li>\n<li>Analysis of work done and Planning for next steps<\/li>\n<li>Process for conflict and Problem Management<\/li>\n<\/ul>\n<h3>The Team must Decide what is Important and Measure This (Task)<\/h3>\n<p>Early in the formation of the group, the members must decide what will be measured in the process. These items are generally critical to success and for the group to become an Effective Team.\u00a0 A team that has succeeded shares the following characteristics.\u00a0 Its members:<\/p>\n<ul>\n<li>Came prepared<\/li>\n<li>Offered ideas and suggestions, Provided information<\/li>\n<li>Asked for clarification\/feedback<\/li>\n<li>Identified resources<\/li>\n<li>Solicited others\u2019 participation<\/li>\n<li>Kept group on task<\/li>\n<li>Was easy to work with<\/li>\n<li>Prepared materials<\/li>\n<li>Made presentation<\/li>\n<li>Participated in discussions<\/li>\n<li>Managed group conflict<\/li>\n<\/ul>\n<h3>The Team must Acknowledge Success and Aim for Improvement<\/h3>\n<p>What have we done (individually and collectively) to meet our goals and keep the Team Charter?<\/p>\n<p>How can we do better for next time? (Next steps)<\/p>\n<h3>The Team Celebrates!<\/h3>\n<p>Celebrate what you have accomplished and then refocus your efforts for greater success!<\/p>\n<\/div>\n<h3><strong>Framework for Working Together<\/strong><\/h3>\n<h4>Core Values<\/h4>\n<p>Your personal beliefs are the core values that affect and drive how you look at the world, your behaviour in the world and your interaction with others. They are how you do \u201cbusiness\u201d with the rest of the world. In other words, they are the basis for everything that you are and do. These beliefs about appropriate behaviours, attitudes and strategies also guide every working group and need to be explicit and understood.<\/p>\n<h4>Mandate<\/h4>\n<p>It is useful to know what you are expected to do in a group situation. This is often delivered or requested from an administrative or political level and appears in the form of a \u201cjob description\u201d. The group which is mandated may not be able to effect the general outline of the mandate. The context in which the group operates has critical effects on what can be done.<\/p>\n<h4>Identifying a Mission Statement<\/h4>\n<p>A mission statement embodies the group\u2019s current purpose and intent and answers (within the mandate of the group) questions such as: What are we about? Why are we working together? What do we want to achieve? It describes the business that you are in. This may be a statement developed by the whole organization or it may be more localized in a department, program, class, work group or individually. It gives direction to actions. Without knowing your mission, you may not be able to get started.<\/p>\n<h4>Developing Shared Vision<\/h4>\n<p>Vision is a future oriented statement of a group\u2019s purpose in a task, project or work team. Having the members shared a vision that aligns with their personal values and aspirations is a solid basis for production. Time spent at the beginning in dreaming and discussing what the final result will be is time well spent. If it is not possible to have a shared vision of the end product and the goals and milestones that must be reached then the team may also have difficulty identifying whether they have accomplished their purpose.<\/p>\n<p>Sometimes, when the project is open ended or ongoing, the final product cannot be totally \u201cvisioned\u201d at the beginning. A shared vision will then be one that all of the team members agree are the elements of where they want to get at this time and the direction that they will start moving towards to achieve these elements.<\/p>\n<p>Visions should be revisited and refined over time. If the team is not heading in the same direction, then it may not get anywhere.<\/p>\n<h4>Determining Appropriate Goals<\/h4>\n<p>What are the individual tasks and goals that will build to making your vision manifest? Goals lead towards the realization of the vision. It is important to develop appropriate goals, make them explicit and share an understanding of each one.<\/p>\n<p>Goals have:<\/p>\n<ul>\n<li>Targets \u2013 where we expect to get to realistically balanced with time and resources.<\/li>\n<li>Objectives \u2013 identifiable, measurable and achievable steps.<\/li>\n<li>Tasks \u2013 ways of reaching the objectives.<\/li>\n<li>Indicators \u2013 ways of measuring progress.<\/li>\n<\/ul>\n<p>Like our vision statement, goals need to be realigned with reality on a regular basis. Evaluation and adjustment drive this process.<\/p>\n<h4>Improving Continuously<\/h4>\n<p>Knowing where you are going and how you intend to get there is a good start. The final step is continuous improvement. Planning, implementation, and verification are tools for analysis and change as the process unfolds. Improvement is continual but the steps are small. Pick changes that can be made now that will have a positive effect \u2013 1% is enough each time.<\/p>\n<div class=\"media-attributions clear\" prefix:cc=\"http:\/\/creativecommons.org\/ns#\" prefix:dc=\"http:\/\/purl.org\/dc\/terms\/\"><h2>Media Attributions<\/h2><ul><li >Infographic &#8211; Becoming a Team       <\/li><\/ul><\/div>","protected":false},"author":244,"menu_order":5,"template":"","meta":{"pb_show_title":"on","pb_short_title":"","pb_subtitle":"","pb_authors":[],"pb_section_license":""},"chapter-type":[],"contributor":[],"license":[],"class_list":["post-77","chapter","type-chapter","status-publish","hentry"],"part":23,"_links":{"self":[{"href":"https:\/\/pressbooks.bccampus.ca\/learningtolearnonline\/wp-json\/pressbooks\/v2\/chapters\/77","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pressbooks.bccampus.ca\/learningtolearnonline\/wp-json\/pressbooks\/v2\/chapters"}],"about":[{"href":"https:\/\/pressbooks.bccampus.ca\/learningtolearnonline\/wp-json\/wp\/v2\/types\/chapter"}],"author":[{"embeddable":true,"href":"https:\/\/pressbooks.bccampus.ca\/learningtolearnonline\/wp-json\/wp\/v2\/users\/244"}],"version-history":[{"count":8,"href":"https:\/\/pressbooks.bccampus.ca\/learningtolearnonline\/wp-json\/pressbooks\/v2\/chapters\/77\/revisions"}],"predecessor-version":[{"id":481,"href":"https:\/\/pressbooks.bccampus.ca\/learningtolearnonline\/wp-json\/pressbooks\/v2\/chapters\/77\/revisions\/481"}],"part":[{"href":"https:\/\/pressbooks.bccampus.ca\/learningtolearnonline\/wp-json\/pressbooks\/v2\/parts\/23"}],"metadata":[{"href":"https:\/\/pressbooks.bccampus.ca\/learningtolearnonline\/wp-json\/pressbooks\/v2\/chapters\/77\/metadata\/"}],"wp:attachment":[{"href":"https:\/\/pressbooks.bccampus.ca\/learningtolearnonline\/wp-json\/wp\/v2\/media?parent=77"}],"wp:term":[{"taxonomy":"chapter-type","embeddable":true,"href":"https:\/\/pressbooks.bccampus.ca\/learningtolearnonline\/wp-json\/pressbooks\/v2\/chapter-type?post=77"},{"taxonomy":"contributor","embeddable":true,"href":"https:\/\/pressbooks.bccampus.ca\/learningtolearnonline\/wp-json\/wp\/v2\/contributor?post=77"},{"taxonomy":"license","embeddable":true,"href":"https:\/\/pressbooks.bccampus.ca\/learningtolearnonline\/wp-json\/wp\/v2\/license?post=77"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}