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Introduction
1.1 Understanding Organizational Behaviour
1.2 Understanding How OB Research Is Done
1.3 Trends and Changes
1.4 Maintaining Core Values: The Case of Nau
1.5 Understanding Your Learning Style
1.6 Exercises
2.1 Demographic Diversity
2.2 Cultural Diversity
2.3 The Role of Ethics and National Culture
3.1 Individual Differences: Values and Personality
3.2 Perception
3.3 The Interactionist Perspective: The Role of Fit
3.4 The Role of Ethics and National Culture
4.1 Work Attitudes
4.2 Work Behaviours
4.3 Ethics and National Culture
5.1 Motivation: Introduction and Need-Based Theories
5.2 Motivation: Process-Based Theories
5.3 The Role of Ethics and National Culture
6.1 Motivating Employees Through Performance Incentives
6.2 Motivating Employees Through Job Design
6.3 Motivating Employees Through Goal Setting
6.4 Motivating Employees Through Performance Appraisals
6.5 The Role of Ethics and National Culture
7.1 What Is Stress?
7.2 Avoiding and Managing Stress
7.3 What Are Emotions?
7.4 Emotions at Work
7.5 The Role of Ethics and National Culture
8.1 Understanding Communication
8.2 Different Types of Communication and Channels
8.3 Communication Barriers
8.4 The Role of Ethics and National Culture
9.1 Group Dynamics
9.2 Understanding Team Design Characteristics
9.3 Management of Teams
9.4 Barriers to Effective Teams
9.5 The Role of Ethics and National Culture
10.1 Understanding Conflict
10.2 Causes and Outcomes of Conflict
10.3 Conflict Management
10.4 Negotiations
10.5 The Role of Ethics and National Culture
11.1 Trait Approaches to Leadership
11.2 What Do Leaders Do? Behavioural Approaches to Leadership
11.3 Does the Situation Matter? Contingency Approaches to Leadership
11.4 What’s New? Contemporary Approaches to Leadership
11.5 The Role of Ethics and National Culture
12.1 The Basics of Power
12.2 The Power to Influence
12.3 Organizational Politics
12.4 Understanding Social Networks
12.5 The Role of Ethics and National Culture
13.1 Organizational Structure
13.2 Organizational Change
13.3 The Role of Ethics and National Culture
14.1 Understanding Organizational Culture
14.2 Characteristics of Organizational Culture
14.3 Creating and Maintaining Organizational Culture
14.4 Creating Culture Change
14.5 The Role of Ethics and National Culture
Appendix
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Organizational Behaviour KPU version 2020 Copyright © 2020 by bweir. All Rights Reserved.