{"id":53,"date":"2019-04-11T16:50:28","date_gmt":"2019-04-11T20:50:28","guid":{"rendered":"https:\/\/pressbooks.bccampus.ca\/pathwaystosuccess\/?post_type=chapter&#038;p=53"},"modified":"2021-03-04T17:36:38","modified_gmt":"2021-03-04T22:36:38","slug":"intercultural-communication","status":"publish","type":"chapter","link":"https:\/\/pressbooks.bccampus.ca\/pathwaystosuccess\/chapter\/intercultural-communication\/","title":{"raw":"Intercultural Communication","rendered":"Intercultural Communication"},"content":{"raw":"<div class=\"textbox textbox--learning-objectives\"><header class=\"textbox__header\">\r\n<p class=\"textbox__title\">Learning Outcomes<\/p>\r\n\r\n<\/header>\r\n<div class=\"textbox__content\">\r\n<ul>\r\n \t<li><span lang=\"EN-CA\">Describe an intercultural communication framework<\/span><\/li>\r\n \t<li><span lang=\"EN-CA\">Practice applying it to an intercultural incident situation in a trade workplace setting.<\/span><\/li>\r\n<\/ul>\r\n<\/div>\r\n<\/div>\r\n<h1>Cross-cultural Communication<\/h1>\r\nCanada is a multi-cultural society and it is important to be sensitive to cross-cultural issues that may arise in the workplace. Culture is communication, according to Edward T. Hall (1973), a pioneer in culture and communication studies. Through our verbal and non-verbal behaviors, we convey the norms of our culture.\u00a0 How can we enhance effective communication in culturally diverse workplace contexts?\r\n<p class=\"no-indent\"><strong>Jacob Dalling, BCIT alumnus, gives his perspective on working with people from other cultures in the next video.<\/strong><\/p>\r\nhttps:\/\/vimeo.com\/showcase\/5410529\/video\/316579938\r\n<h2><strong>Reflective Intercultural Learning Cycle<\/strong><\/h2>\r\n<div class=\"textbox textbox--examples\"><header class=\"textbox__header\">\r\n<p class=\"textbox__title\">Exercise<\/p>\r\n\r\n<\/header>\r\n<div class=\"textbox__content\">\r\n\r\nCheck this <a href=\"https:\/\/www.norquest.ca\/NorquestCollege\/media\/pdf\/centres\/intercultural\/CI\/The-Somethings-Up-Cycle-Handout-Apr-2018.pdf\">Reflective Intercultural Learning Cycle<\/a>\u00a0 offered by NorQuest College. It provides a 4-step framework, the Something's Up! Cycle, that helps us build intercultural communication skills.\r\n\r\nThis Cycle encourages us to reflect on the ways that culture might impact understanding in intercultural spaces.\r\n\r\nAt each stage of cycle, there are questions to ask yourself to gain appropriate awareness, knowledge, and reactions.\r\n\r\n<\/div>\r\n<\/div>\r\n<h3><strong>Applying\u00a0<\/strong><strong>The<\/strong><strong> Reflective Intercultural Learning Cycle<\/strong><\/h3>\r\n<strong>Let\u2019s watch the following cultural incident video below and learn how to apply the Something\u2019s Up! Cycle to the incident.<\/strong>\r\n\r\nhttps:\/\/youtu.be\/ewKnDgczLIY\r\n<div class=\"textbox textbox--examples\"><header class=\"textbox__header\">\r\n<p class=\"textbox__title\">Exercise<\/p>\r\n\r\n<\/header>\r\n<div class=\"textbox__content\">\r\n\r\n[h5p id=\"6\"]\r\n\r\n<\/div>\r\n<\/div>\r\n<div class=\"textbox textbox--key-takeaways\"><header class=\"textbox__header\">\r\n<p class=\"textbox__title\">Key Takeaways<\/p>\r\n\r\n<\/header>\r\n<div class=\"textbox__content\">\r\n<ul>\r\n \t<li>The ability to communicate with intercultural competence is critical in today\u2019s workplaces.<\/li>\r\n \t<li>When cultural incidences happen, practice the Reflective Intercultural Learning Cycle.<\/li>\r\n<\/ul>\r\n<\/div>\r\n<\/div>\r\n&nbsp;","rendered":"<div class=\"textbox textbox--learning-objectives\">\n<header class=\"textbox__header\">\n<p class=\"textbox__title\">Learning Outcomes<\/p>\n<\/header>\n<div class=\"textbox__content\">\n<ul>\n<li><span lang=\"EN-CA\">Describe an intercultural communication framework<\/span><\/li>\n<li><span lang=\"EN-CA\">Practice applying it to an intercultural incident situation in a trade workplace setting.<\/span><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<h1>Cross-cultural Communication<\/h1>\n<p>Canada is a multi-cultural society and it is important to be sensitive to cross-cultural issues that may arise in the workplace. Culture is communication, according to Edward T. Hall (1973), a pioneer in culture and communication studies. Through our verbal and non-verbal behaviors, we convey the norms of our culture.\u00a0 How can we enhance effective communication in culturally diverse workplace contexts?<\/p>\n<p class=\"no-indent\"><strong>Jacob Dalling, BCIT alumnus, gives his perspective on working with people from other cultures in the next video.<\/strong><\/p>\n<p><iframe loading=\"lazy\" id=\"oembed-1\" title=\"Working with other cultures\" src=\"https:\/\/player.vimeo.com\/video\/316579938?dnt=1&amp;app_id=122963\" width=\"500\" height=\"281\" frameborder=\"0\"><\/iframe><\/p>\n<h2><strong>Reflective Intercultural Learning Cycle<\/strong><\/h2>\n<div class=\"textbox textbox--examples\">\n<header class=\"textbox__header\">\n<p class=\"textbox__title\">Exercise<\/p>\n<\/header>\n<div class=\"textbox__content\">\n<p>Check this <a href=\"https:\/\/www.norquest.ca\/NorquestCollege\/media\/pdf\/centres\/intercultural\/CI\/The-Somethings-Up-Cycle-Handout-Apr-2018.pdf\">Reflective Intercultural Learning Cycle<\/a>\u00a0 offered by NorQuest College. It provides a 4-step framework, the Something&#8217;s Up! Cycle, that helps us build intercultural communication skills.<\/p>\n<p>This Cycle encourages us to reflect on the ways that culture might impact understanding in intercultural spaces.<\/p>\n<p>At each stage of cycle, there are questions to ask yourself to gain appropriate awareness, knowledge, and reactions.<\/p>\n<\/div>\n<\/div>\n<h3><strong>Applying\u00a0<\/strong><strong>The<\/strong><strong> Reflective Intercultural Learning Cycle<\/strong><\/h3>\n<p><strong>Let\u2019s watch the following cultural incident video below and learn how to apply the Something\u2019s Up! Cycle to the incident.<\/strong><\/p>\n<p><iframe loading=\"lazy\" id=\"oembed-2\" title=\"OWLS Something\u2019s Up! Cycle 6\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/ewKnDgczLIY?feature=oembed&#38;rel=0\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<div class=\"textbox textbox--examples\">\n<header class=\"textbox__header\">\n<p class=\"textbox__title\">Exercise<\/p>\n<\/header>\n<div class=\"textbox__content\">\n<div id=\"h5p-6\">\n<div class=\"h5p-iframe-wrapper\"><iframe id=\"h5p-iframe-6\" class=\"h5p-iframe\" data-content-id=\"6\" style=\"height:1px\" src=\"about:blank\" frameBorder=\"0\" scrolling=\"no\" title=\"Apply the Something&#039;s Up Cycle to a cultural incident\"><\/iframe><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"textbox textbox--key-takeaways\">\n<header class=\"textbox__header\">\n<p class=\"textbox__title\">Key Takeaways<\/p>\n<\/header>\n<div class=\"textbox__content\">\n<ul>\n<li>The ability to communicate with intercultural competence is critical in today\u2019s workplaces.<\/li>\n<li>When cultural incidences happen, practice the Reflective Intercultural Learning Cycle.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<p>&nbsp;<\/p>\n","protected":false},"author":104,"menu_order":3,"template":"","meta":{"pb_show_title":"on","pb_short_title":"","pb_subtitle":"","pb_authors":[],"pb_section_license":""},"chapter-type":[],"contributor":[],"license":[],"class_list":["post-53","chapter","type-chapter","status-publish","hentry"],"part":46,"_links":{"self":[{"href":"https:\/\/pressbooks.bccampus.ca\/pathwaystosuccess\/wp-json\/pressbooks\/v2\/chapters\/53","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pressbooks.bccampus.ca\/pathwaystosuccess\/wp-json\/pressbooks\/v2\/chapters"}],"about":[{"href":"https:\/\/pressbooks.bccampus.ca\/pathwaystosuccess\/wp-json\/wp\/v2\/types\/chapter"}],"author":[{"embeddable":true,"href":"https:\/\/pressbooks.bccampus.ca\/pathwaystosuccess\/wp-json\/wp\/v2\/users\/104"}],"version-history":[{"count":21,"href":"https:\/\/pressbooks.bccampus.ca\/pathwaystosuccess\/wp-json\/pressbooks\/v2\/chapters\/53\/revisions"}],"predecessor-version":[{"id":543,"href":"https:\/\/pressbooks.bccampus.ca\/pathwaystosuccess\/wp-json\/pressbooks\/v2\/chapters\/53\/revisions\/543"}],"part":[{"href":"https:\/\/pressbooks.bccampus.ca\/pathwaystosuccess\/wp-json\/pressbooks\/v2\/parts\/46"}],"metadata":[{"href":"https:\/\/pressbooks.bccampus.ca\/pathwaystosuccess\/wp-json\/pressbooks\/v2\/chapters\/53\/metadata\/"}],"wp:attachment":[{"href":"https:\/\/pressbooks.bccampus.ca\/pathwaystosuccess\/wp-json\/wp\/v2\/media?parent=53"}],"wp:term":[{"taxonomy":"chapter-type","embeddable":true,"href":"https:\/\/pressbooks.bccampus.ca\/pathwaystosuccess\/wp-json\/pressbooks\/v2\/chapter-type?post=53"},{"taxonomy":"contributor","embeddable":true,"href":"https:\/\/pressbooks.bccampus.ca\/pathwaystosuccess\/wp-json\/wp\/v2\/contributor?post=53"},{"taxonomy":"license","embeddable":true,"href":"https:\/\/pressbooks.bccampus.ca\/pathwaystosuccess\/wp-json\/wp\/v2\/license?post=53"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}