Appendix A: Available Support Venues
Mental Health and Wellbeing Community Based Resources
Crisis Services Canada
This helpline and website are available to all Canadians seeking support.
https://www.crisisservicescanada.ca/en
Phone 1-833-456-4566
The Trevor Project
The Trevor Project is the leading national organization providing crisis intervention and suicide prevention services to lesbian, gay, bisexual, transgender and questioning (LGBTQ) young people ages 13 to 24.
https://www.thetrevorproject.org
Phone 1-866-488-7386
Trans Lifeline
Trans Lifeline is a grassroots peer support community for trans people in crisis. Trans and questioning people can call the hotline to talk to community members with shared lived experiences. Available in English and Spanish.
Phone 1-877-330-6366
Wellness Together Canada
The Wellness Together Canada portal addresses the rise in mental health and substance use concerns relating to the COVID-19 pandemic. They provide free access for all to everything from online tutorials to live virtual counselling.
For immediate support:
Adults: Phone 1-866-585-0445 or Text WELLNESS to 741741
Frontline workers: Text FRONTLINE to 741741
B.C.-Based Services
CRISIS CENTRE B.C.
The Crisis Centre offers 24/7 phone call support by trained crisis responders.
Anywhere in B.C. 1-800-SUICIDE: 1-800-784-2433
Mental Health Support Line: 310-6789
Vancouver Coastal Regional Distress Line: 604-872-3311
Sunshine Coast/Sea to Sky: 1-866-661-3311
Seniors Distress Line: 604-872-1234
Online Chat Service for Youth: www.YouthInB.C..com (Noon to 1am)
Online Chat Service for Adults: www.CrisisCentreChat.ca (Noon to 1am)
Foundry
Foundry offers virtual drop-in counselling sessions, youth and caregiver peer support, primary care and group offerings to young people ages 12 to 24 and their caregivers.
HERE2HELP B.C.
Here2Help is a project of the B.C. Partners for Mental Health and Substance Use Information.
It provides a variety of free resources, helplines and web forums to support individuals in British Columbia — including screening tests, personal stories and information on how to access counselling and other supports.
HERE2TALK B.C.
Here2Talk connects students with mental health support when they need it. Through this program, all students currently registered in a B.C. post-secondary institution have access to free, confidential counselling and community referral services, conveniently available 24/7 via app, phone and web.
UBC-Based Services for Students
Therapy Assistance Online (TAO)
UBC students can use TAO Self-Help to manage wellbeing with tools on stress, relationship problems, substance use and more. Register with a UBC email, which you can set up for free.
UBC Counselling Services
In addition to offering same-day phone counselling, UBC counselling services also offers wellness advising, Indigenous student support and group counselling programs.
https://students.ubc.ca/health/counselling-services
Phone 604-822-3811
UBC Student Assistance Program (SAP)
UBC SAP provides free, 24/7 personal counselling and life coaching for all UBC students. Services are available by phone, video, face to face (where available), e-counselling and in multiple languages. Also included are Aspiria’s AWARE Mindfulness Program and Computerized Cognitive Behavioral Therapy (CCBT) for students who prefer self-guided options.
Toll-free within North America 1-833-590-1328.
To access the Aspiria website, UBC Vancouver students login using UBCV for both the student code and password, UBC Okanagan students use UBCO for both the student code and password.
UBC Wellness Centre
UBC Wellness Centre Online offers a Canvas space for engaging in topics relevant to your wellbeing, wherever you are. All UBC students can self-enroll using this link: https://canvas.UBC.ca/enroll/PCNEN4
UBC-Based Services for Staff and Faculty
Faculty and Staff Mental Health Resources
UBC Human Resources offers tools, resources, training and workshops to support the mental health and wellbeing of staff and faculty.
https://hr.UBC.ca/health-and-wellbeing/living-well/mental-health
