{"id":72,"date":"2017-12-07T19:50:14","date_gmt":"2017-12-08T00:50:14","guid":{"rendered":"https:\/\/pressbooks.bccampus.ca\/technicalwriting2ed\/part\/teamwork\/"},"modified":"2026-05-10T18:24:20","modified_gmt":"2026-05-10T22:24:20","slug":"teamwork","status":"publish","type":"part","link":"https:\/\/pressbooks.bccampus.ca\/technicalwriting2ed\/part\/teamwork\/","title":{"raw":"4. TEAMWORK AND COMMUNICATION","rendered":"4. TEAMWORK AND COMMUNICATION"},"content":{"raw":"Teamwork is a key expectation in most workplaces, especially where tasks are complex and require differing areas of expertise. Working in teams allows us to address the increasing complexity of large projects, and <span style=\"font-size: 1em\">integrate a diversity of skills, experiences, and expertise to <\/span><span style=\"text-align: initial;font-size: 1em\">complete them more quickly and skillfully than a single individual could. Imagine how many people must work together to designs a sophisticated product like <\/span><em style=\"text-align: initial;font-size: 1em\">Skyrim<\/em><span style=\"text-align: initial;font-size: 1em\">\u00a0(check out this information on the\u00a0<\/span><a style=\"text-align: initial;font-size: 1em\" href=\"http:\/\/en.uesp.net\/wiki\/Skyrim:Development_Team\" target=\"_blank\" rel=\"noopener\"><em>Skyrim<\/em>\u00a0development team<\/a><span style=\"text-align: initial;font-size: 1em\"> if you want to know the answer).<\/span>\r\n\r\nTeam Synergy describes the phenomenon that occurs when the achievement of a team working together is greater than the sum of what each team member could achieve working individually. It is widely accepted that team synergy and team intelligence generally lead to greater efficiency and better results. Why, then, are some people reluctant to engage in teamwork? Perhaps they have had ineffective or dysfunctional teamwork experiences in the past. While sometimes the culprit in these situations is a \u201cpoor team player\u201d more often, these issues are caused by one of three things:\u00a0 misaligned goals, confusion over roles, or unclear team processes.\r\n\r\nYou have likely engaged in \u201cgroup work\u201d in many of your classes; this may have been productive and fun, or may have seemed pointless or even frustrating, depending on a variety of factors. But keep in mind that a <strong>group<\/strong> is not the same as a <strong>team<\/strong>. Teams work <em>inter<\/em>dependently, are accountable to each other, and have mutually-agreed-upon shared goals. Where a group may be comprised of several individuals each working on separate but connected tasks that may lead to a common goal, a <strong><em>team<\/em><\/strong> actively collaborates, relying on the diverse skills and clearly defined processes to navigate crises and conflicts, support each other, and achieve their goals synergistically.\r\n\r\nFor teamwork to be effective, the team must\r\n<ul>\r\n \t<li>understand and share the goals of the project, and ideally be involved in developing and shaping these goals<\/li>\r\n \t<li>have clearly defined processes that guide how the team will interact and how work will be done<\/li>\r\n \t<li>fully understand their roles, what is expected of them, and how they will be held accountable to each other<\/li>\r\n \t<li>trust the other team members, and feel able to safely discuss ideas and concerns<\/li>\r\n<\/ul>\r\nAn effective team leader ensures that goals, roles, and team processes are fully understood by all team members, and strives to foster a safe environment where all voices are heard and respected.\r\n\r\nA well-functioning team is the very model of synergy: more than \u201cthe sum of its parts,\u201d a high-performing team can achieve far greater results than these same individuals working on their own. However, the inverse is also true: a poorly-functioning team is unlikely to produce quality work, and dysfunction can derail a project entirely. One of the most essential ingredients for a well functioning team is clear communication.\r\n\r\nThis is why teamwork is a key learning objective and is taught explicitly in this text. Very few people intuitively know how to structure communication that allows them to collaborate effectively and equitably. This is something we learn to do. This chapter applies the design thinking approach we have used so far to help you understand what mindsets, skills, and processes lead to effective collaboration and help you become part of a high performance team.\r\n<div class=\"textbox textbox--learning-objectives\"><header class=\"textbox__header\">\r\n<p class=\"textbox__title\">Learning Objectives<\/p>\r\n\r\n<\/header>\r\n<div class=\"textbox__content\">\r\n\r\nChapter 4 contains the following sections designed to help you achieve the following learning objectives:\r\n<p style=\"padding-left: 30px\"><a style=\"font-size: 1em\" href=\"\/technicalwriting2ed\/chapter\/understandingteamdynamics\/\" target=\"_blank\" rel=\"noopener\"><strong>4.1 Understanding Team Dynamics<\/strong><\/a><span style=\"font-size: 1em\">: Understand various models of team dynamics, and reflect on how you might apply them to help you and your teammates agree on setting guidelines, devising proactive strategies, resolving conflicts, and working productively.<\/span><\/p>\r\n<p style=\"padding-left: 30px\"><a href=\"https:\/\/pressbooks.bccampus.ca\/technicalwriting2ed\/chapter\/4-4-managing-team-conflict\/\" target=\"_blank\" rel=\"noopener\"><strong>4.2 Managing Team Conflict<\/strong><\/a>:\u00a0 Develop strategies to engage in constructive and solution-focused ways to manage conflict and other issues within teams.<\/p>\r\n<p style=\"padding-left: 30px\"><a href=\"https:\/\/pressbooks.bccampus.ca\/technicalwriting2ed\/chapter\/teampmtools\/\"><strong>4.3 Team Project Management Tools and Strategies<\/strong><\/a>: Understand how to use project management strategies and documents, such as Team Charters, Agendas, Minutes, Gantt Charts, and Work Logs to facilitate effective teamwork.<\/p>\r\n<p style=\"padding-left: 30px\"><a href=\"https:\/\/pressbooks.bccampus.ca\/technicalwriting2ed\/chapter\/collaborativewriting\/\" target=\"_blank\" rel=\"noopener\"><strong>4.4 Collaborative Writing Strategies<\/strong><\/a>: Understand and apply various processes and strategies for writing collaboratively, and reflect on what works for your team.<\/p>\r\n<p style=\"padding-left: 30px\"><strong><a href=\"https:\/\/pressbooks.bccampus.ca\/technicalwriting2ed\/chapter\/4-5-peer-review-strategies\/\" target=\"_blank\" rel=\"noopener\">4.5 Peer Review Strategies<\/a><\/strong>: Understand and engage in constructive peer review to fine tune collaborative documents and ensure quality control.<\/p>\r\n\r\n<\/div>\r\n<\/div>","rendered":"<p>Teamwork is a key expectation in most workplaces, especially where tasks are complex and require differing areas of expertise. Working in teams allows us to address the increasing complexity of large projects, and <span style=\"font-size: 1em\">integrate a diversity of skills, experiences, and expertise to <\/span><span style=\"text-align: initial;font-size: 1em\">complete them more quickly and skillfully than a single individual could. Imagine how many people must work together to designs a sophisticated product like <\/span><em style=\"text-align: initial;font-size: 1em\">Skyrim<\/em><span style=\"text-align: initial;font-size: 1em\">\u00a0(check out this information on the\u00a0<\/span><a style=\"text-align: initial;font-size: 1em\" href=\"http:\/\/en.uesp.net\/wiki\/Skyrim:Development_Team\" target=\"_blank\" rel=\"noopener\"><em>Skyrim<\/em>\u00a0development team<\/a><span style=\"text-align: initial;font-size: 1em\"> if you want to know the answer).<\/span><\/p>\n<p>Team Synergy describes the phenomenon that occurs when the achievement of a team working together is greater than the sum of what each team member could achieve working individually. It is widely accepted that team synergy and team intelligence generally lead to greater efficiency and better results. Why, then, are some people reluctant to engage in teamwork? Perhaps they have had ineffective or dysfunctional teamwork experiences in the past. While sometimes the culprit in these situations is a \u201cpoor team player\u201d more often, these issues are caused by one of three things:\u00a0 misaligned goals, confusion over roles, or unclear team processes.<\/p>\n<p>You have likely engaged in \u201cgroup work\u201d in many of your classes; this may have been productive and fun, or may have seemed pointless or even frustrating, depending on a variety of factors. But keep in mind that a <strong>group<\/strong> is not the same as a <strong>team<\/strong>. Teams work <em>inter<\/em>dependently, are accountable to each other, and have mutually-agreed-upon shared goals. Where a group may be comprised of several individuals each working on separate but connected tasks that may lead to a common goal, a <strong><em>team<\/em><\/strong> actively collaborates, relying on the diverse skills and clearly defined processes to navigate crises and conflicts, support each other, and achieve their goals synergistically.<\/p>\n<p>For teamwork to be effective, the team must<\/p>\n<ul>\n<li>understand and share the goals of the project, and ideally be involved in developing and shaping these goals<\/li>\n<li>have clearly defined processes that guide how the team will interact and how work will be done<\/li>\n<li>fully understand their roles, what is expected of them, and how they will be held accountable to each other<\/li>\n<li>trust the other team members, and feel able to safely discuss ideas and concerns<\/li>\n<\/ul>\n<p>An effective team leader ensures that goals, roles, and team processes are fully understood by all team members, and strives to foster a safe environment where all voices are heard and respected.<\/p>\n<p>A well-functioning team is the very model of synergy: more than \u201cthe sum of its parts,\u201d a high-performing team can achieve far greater results than these same individuals working on their own. However, the inverse is also true: a poorly-functioning team is unlikely to produce quality work, and dysfunction can derail a project entirely. One of the most essential ingredients for a well functioning team is clear communication.<\/p>\n<p>This is why teamwork is a key learning objective and is taught explicitly in this text. Very few people intuitively know how to structure communication that allows them to collaborate effectively and equitably. This is something we learn to do. This chapter applies the design thinking approach we have used so far to help you understand what mindsets, skills, and processes lead to effective collaboration and help you become part of a high performance team.<\/p>\n<div class=\"textbox textbox--learning-objectives\">\n<header class=\"textbox__header\">\n<p class=\"textbox__title\">Learning Objectives<\/p>\n<\/header>\n<div class=\"textbox__content\">\n<p>Chapter 4 contains the following sections designed to help you achieve the following learning objectives:<\/p>\n<p style=\"padding-left: 30px\"><a style=\"font-size: 1em\" href=\"\/technicalwriting2ed\/chapter\/understandingteamdynamics\/\" target=\"_blank\" rel=\"noopener\"><strong>4.1 Understanding Team Dynamics<\/strong><\/a><span style=\"font-size: 1em\">: Understand various models of team dynamics, and reflect on how you might apply them to help you and your teammates agree on setting guidelines, devising proactive strategies, resolving conflicts, and working productively.<\/span><\/p>\n<p style=\"padding-left: 30px\"><a href=\"https:\/\/pressbooks.bccampus.ca\/technicalwriting2ed\/chapter\/4-4-managing-team-conflict\/\" target=\"_blank\" rel=\"noopener\"><strong>4.2 Managing Team Conflict<\/strong><\/a>:\u00a0 Develop strategies to engage in constructive and solution-focused ways to manage conflict and other issues within teams.<\/p>\n<p style=\"padding-left: 30px\"><a href=\"https:\/\/pressbooks.bccampus.ca\/technicalwriting2ed\/chapter\/teampmtools\/\"><strong>4.3 Team Project Management Tools and Strategies<\/strong><\/a>: Understand how to use project management strategies and documents, such as Team Charters, Agendas, Minutes, Gantt Charts, and Work Logs to facilitate effective teamwork.<\/p>\n<p style=\"padding-left: 30px\"><a href=\"https:\/\/pressbooks.bccampus.ca\/technicalwriting2ed\/chapter\/collaborativewriting\/\" target=\"_blank\" rel=\"noopener\"><strong>4.4 Collaborative Writing Strategies<\/strong><\/a>: Understand and apply various processes and strategies for writing collaboratively, and reflect on what works for your team.<\/p>\n<p style=\"padding-left: 30px\"><strong><a href=\"https:\/\/pressbooks.bccampus.ca\/technicalwriting2ed\/chapter\/4-5-peer-review-strategies\/\" target=\"_blank\" rel=\"noopener\">4.5 Peer Review Strategies<\/a><\/strong>: Understand and engage in constructive peer review to fine tune collaborative documents and ensure quality control.<\/p>\n<\/div>\n<\/div>\n","protected":false},"parent":0,"menu_order":4,"template":"","meta":{"pb_part_invisible":false,"pb_part_invisible_string":""},"contributor":[],"license":[],"class_list":["post-72","part","type-part","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/pressbooks.bccampus.ca\/technicalwriting2ed\/wp-json\/pressbooks\/v2\/parts\/72","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pressbooks.bccampus.ca\/technicalwriting2ed\/wp-json\/pressbooks\/v2\/parts"}],"about":[{"href":"https:\/\/pressbooks.bccampus.ca\/technicalwriting2ed\/wp-json\/wp\/v2\/types\/part"}],"version-history":[{"count":15,"href":"https:\/\/pressbooks.bccampus.ca\/technicalwriting2ed\/wp-json\/pressbooks\/v2\/parts\/72\/revisions"}],"predecessor-version":[{"id":997,"href":"https:\/\/pressbooks.bccampus.ca\/technicalwriting2ed\/wp-json\/pressbooks\/v2\/parts\/72\/revisions\/997"}],"wp:attachment":[{"href":"https:\/\/pressbooks.bccampus.ca\/technicalwriting2ed\/wp-json\/wp\/v2\/media?parent=72"}],"wp:term":[{"taxonomy":"contributor","embeddable":true,"href":"https:\/\/pressbooks.bccampus.ca\/technicalwriting2ed\/wp-json\/wp\/v2\/contributor?post=72"},{"taxonomy":"license","embeddable":true,"href":"https:\/\/pressbooks.bccampus.ca\/technicalwriting2ed\/wp-json\/wp\/v2\/license?post=72"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}