{"id":386,"date":"2015-04-21T19:05:00","date_gmt":"2015-04-21T23:05:00","guid":{"rendered":"https:\/\/pressbooks.bccampus.ca\/writingforpublicrelations\/chapter\/3-4-quotes\/"},"modified":"2021-01-13T12:19:03","modified_gmt":"2021-01-13T17:19:03","slug":"3-4-quotes","status":"publish","type":"chapter","link":"https:\/\/pressbooks.bccampus.ca\/writingforpublicrelations\/chapter\/3-4-quotes\/","title":{"raw":"3.4 Quotes","rendered":"3.4 Quotes"},"content":{"raw":"<div id=\"fresh-ch03_s04_n01\" class=\"bcc-box bcc-highlight\">\r\n<h3 class=\"title\">Learning Objectives<\/h3>\r\n<ol id=\"fresh-ch03_s04_l01\" class=\"orderedlist\">\r\n \t<li>Identify the uses of quotes.<\/li>\r\n \t<li>Correctly use quotes in sentences.<\/li>\r\n<\/ol>\r\n<\/div>\r\n<p id=\"fresh-ch03_s04_p01\" class=\"para editable block\"><span class=\"margin_term\"><a class=\"glossterm\">Quotation marks (\u201c \u201d)<\/a><\/span> set off a group of words from the rest of the text. Use quotation marks to indicate direct quotations of another person\u2019s words or to indicate a title. Quotation marks always appear in pairs.<\/p>\r\n\r\n<div id=\"fresh-ch03_s04_s01\" class=\"section\">\r\n<h2>Direct Quotations<\/h2>\r\n<p id=\"fresh-ch03_s04_s01_p01\" class=\"para editable block\">A <span class=\"margin_term\"><a class=\"glossterm\">direct quotation<\/a><\/span> is an exact account of what someone said or wrote. To include a direct quotation in your writing, enclose the words in quotation marks. An <span class=\"margin_term\"><a class=\"glossterm\">indirect quotation<\/a><\/span> is a restatement of what someone said or wrote. An indirect quotation does not use the person\u2019s exact words. You do not need to use quotation marks for indirect quotations.<\/p>\r\n\r\n<div id=\"fresh-ch03_s04_s01_n01\" class=\"bcc-box bcc-highlight\">\r\n<p id=\"fresh-ch03_s04_s01_p02\" class=\"para\"><strong class=\"emphasis bold\">Direct quotation:<\/strong> Carly said, <strong class=\"emphasis bold\">\u201c<\/strong>I\u2019m not ever going back there again.<strong class=\"emphasis bold\">\u201d<\/strong><\/p>\r\n<p id=\"fresh-ch03_s04_s01_p03\" class=\"para\"><strong class=\"emphasis bold\">Indirect quotation:<\/strong> Carly said that she would never go back there.<\/p>\r\n\r\n<\/div>\r\n<div id=\"fresh-ch03_s04_s01_n02\" class=\"bcc-box bcc-highlight\">\r\n<h4 class=\"title\">Writing at Work<\/h4>\r\n<p id=\"fresh-ch03_s04_s01_p04\" class=\"para\">Most word processsing software is designed to catch errors in grammar, spelling, and punctuation. While this can be a useful tool, it is better to be well acquainted with the rules of punctuation than to leave the thinking to the computer. Properly punctuated writing will convey your meaning clearly. Consider the subtle shifts in meaning in the following sentences:<\/p>\r\n\r\n<ul class=\"itemizedlist\">\r\n \t<li>The client said he thought our manuscript was garbage.<\/li>\r\n \t<li>The client said, \u201cHe thought our manuscript was garbage.\u201d<\/li>\r\n<\/ul>\r\n<p id=\"fresh-ch03_s04_s01_p07\" class=\"para\">The first sentence reads as an indirect quote in which the client does not like the manuscript. But did he actually use the word \u201cgarbage\u201d? (This would be alarming!) Or has the speaker paraphrased (and exaggerated) the client\u2019s words?<\/p>\r\n<p id=\"fresh-ch03_s04_s01_p08\" class=\"para\">The second sentence reads as a direct quote from the client. But who is \u201che\u201d in this sentence? Is it a third party?<\/p>\r\n<p id=\"fresh-ch03_s04_s01_p09\" class=\"para\">Word processing software would not catch this because the sentences are not grammatically incorrect. However, the meanings of the sentences are not the same. Understanding punctuation will help you write what you mean, and in this case, could save a lot of confusion around the office!<\/p>\r\n\r\n<\/div>\r\n<div id=\"fresh-ch03_s04_s01_s01\" class=\"section\">\r\n<h2>Punctuating Direct Quotations<\/h2>\r\n<p id=\"fresh-ch03_s04_s01_s01_p01\" class=\"para editable block\">Quotation marks show readers another person\u2019s exact words. Often, you will want to identify who is speaking. You can do this at the beginning, middle, or end of the quote. Notice the use of commas and capitalized words.<\/p>\r\n\r\n<div id=\"fresh-ch03_s04_s01_s01_n01\" class=\"bcc-box bcc-highlight\">\r\n<p id=\"fresh-ch03_s04_s01_s01_p02\" class=\"para\"><strong class=\"emphasis bold\">Beginning:<\/strong> Madison said<strong class=\"emphasis bold\">, \u201cL<\/strong>et\u2019s stop at the farmers market to buy some fresh vegetables for dinner.<strong class=\"emphasis bold\">\u201d<\/strong><\/p>\r\n<p id=\"fresh-ch03_s04_s01_s01_p03\" class=\"para\"><strong class=\"emphasis bold\">Middle: \u201c<\/strong>Let\u2019s stop at the farmers market<strong class=\"emphasis bold\">,\u201d<\/strong> Madison said<strong class=\"emphasis bold\">, \u201c<\/strong>to buy some fresh vegetables for dinner.<strong class=\"emphasis bold\">\u201d<\/strong><\/p>\r\n<p id=\"fresh-ch03_s04_s01_s01_p04\" class=\"para\"><strong class=\"emphasis bold\">End: \u201c<\/strong>Let\u2019s stop at the farmers market to buy some fresh vegetables for dinner<strong class=\"emphasis bold\">,\u201d<\/strong> Madison said.<\/p>\r\n<p id=\"fresh-ch03_s04_s01_s01_p05\" class=\"para\"><strong class=\"emphasis bold\">Speaker not identified: \u201c<\/strong>Let\u2019s stop at the farmers market to buy some fresh vegetables for dinner.<strong class=\"emphasis bold\">\u201d<\/strong><\/p>\r\n\r\n<\/div>\r\n<p id=\"fresh-ch03_s04_s01_s01_p06\" class=\"para editable block\">Always capitalize the first letter of a quote even if it is not the beginning of the sentence. When using identifying words in the middle of the quote, the beginning of the second part of the quote does not need to be capitalized.<\/p>\r\n<p id=\"fresh-ch03_s04_s01_s01_p07\" class=\"para editable block\">Use commas between identifying words and quotes. Quotation marks must be placed <em class=\"emphasis\">after<\/em> commas and periods. Place quotation marks after question marks and exclamation points only if the question or exclamation is part of the quoted text.<\/p>\r\n\r\n<div id=\"fresh-ch03_s04_s01_s01_n02\" class=\"bcc-box bcc-highlight\">\r\n<p id=\"fresh-ch03_s04_s01_s01_p08\" class=\"para\"><strong class=\"emphasis bold\">Question is part of quoted text:<\/strong> The new employee asked<strong class=\"emphasis bold\">, \u201c<\/strong>When is lunch<strong class=\"emphasis bold\">?\u201d<\/strong><\/p>\r\n<p id=\"fresh-ch03_s04_s01_s01_p09\" class=\"para\"><strong class=\"emphasis bold\">Question is not part of quoted text:<\/strong> Did you hear her say you were <strong class=\"emphasis bold\">\u201c<\/strong>the next Picasso<strong class=\"emphasis bold\">\u201d?<\/strong><\/p>\r\n<p id=\"fresh-ch03_s04_s01_s01_p10\" class=\"para\"><strong class=\"emphasis bold\">Exclamation is part of quoted text:<\/strong> My supervisor beamed<strong class=\"emphasis bold\">, \u201c<\/strong>Thanks for all of your hard work<strong class=\"emphasis bold\">!\u201d<\/strong><\/p>\r\n<p id=\"fresh-ch03_s04_s01_s01_p11\" class=\"para\"><strong class=\"emphasis bold\">Exclamation is not part of quoted text:<\/strong> He said I <strong class=\"emphasis bold\">\u201c<\/strong>single-handedly saved the company thousands of dollars<strong class=\"emphasis bold\">\u201d!<\/strong><\/p>\r\n\r\n<\/div>\r\n<\/div>\r\n<div id=\"fresh-ch03_s04_s01_s02\" class=\"section\">\r\n<h2>Quotations within Quotations<\/h2>\r\n<p id=\"fresh-ch03_s04_s01_s02_p01\" class=\"para editable block\">Use <span class=\"margin_term\"><a class=\"glossterm\">single quotation marks (\u2018 \u2019)<\/a><\/span> to show a quotation within in a quotation.<\/p>\r\n\r\n<div id=\"fresh-ch03_s04_s01_s02_n01\" class=\"bcc-box bcc-highlight\">\r\n<p id=\"fresh-ch03_s04_s01_s02_p02\" class=\"para\">Theresa said, <strong class=\"emphasis bold\">\u201c<\/strong>I wanted to take my dog to the festival, but the man at the gate said, <strong class=\"emphasis bold\">\u2018<\/strong>No dogs allowed.<strong class=\"emphasis bold\">\u2019\u201d<\/strong><\/p>\r\n<p id=\"fresh-ch03_s04_s01_s02_p03\" class=\"para\"><strong class=\"emphasis bold\">\u201c<\/strong>When you say, <strong class=\"emphasis bold\">\u2018<\/strong>I can\u2019t help it,<strong class=\"emphasis bold\">\u2019<\/strong> what exactly does that mean?<strong class=\"emphasis bold\">\u201d<\/strong><\/p>\r\n<p id=\"fresh-ch03_s04_s01_s02_p04\" class=\"para\"><strong class=\"emphasis bold\">\u201c<\/strong>The instructions say, <strong class=\"emphasis bold\">\u2018<\/strong>Tighten the screws one at a time.<strong class=\"emphasis bold\">\u2019\u201d<\/strong><\/p>\r\n\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<div id=\"fresh-ch03_s04_s02\" class=\"section\">\r\n<h2>Titles<\/h2>\r\n<p id=\"fresh-ch03_s04_s02_p01\" class=\"para editable block\">Use quotation marks around titles of short works of writing, such as essays, songs, poems, short stories, and chapters in books. Usually, titles of longer works, such as books, magazines, albums, newspapers, and novels, are italicized.<\/p>\r\n\r\n<div id=\"fresh-ch03_s04_s02_n01\" class=\"bcc-box bcc-highlight\">\r\n<p id=\"fresh-ch03_s04_s02_p02\" class=\"para\"><strong class=\"emphasis bold\">\u201c<\/strong>Annabelle Lee<strong class=\"emphasis bold\">\u201d<\/strong> is one of my favorite romantic poems.<\/p>\r\n<p id=\"fresh-ch03_s04_s02_p03\" class=\"para\">The <em class=\"emphasis\">New York Times<\/em> has been in publication since 1851.<\/p>\r\n\r\n<\/div>\r\n<div id=\"fresh-ch03_s04_s02_n02\" class=\"bcc-box bcc-highlight\">\r\n<h4 class=\"title\">Writing at Work<\/h4>\r\n<p id=\"fresh-ch03_s04_s02_p04\" class=\"para\">In many businesses, the difference between exact wording and a paraphrase is extremely important. For legal purposes, or for the purposes of doing a job correctly, it can be important to know exactly what the client, customer, or supervisor said. Sometimes, important details can be lost when instructions are paraphrased. Use quotes to indicate exact words where needed, and let your coworkers know the source of the quotation (client, customer, peer, etc.).<\/p>\r\n\r\n<\/div>\r\n<div id=\"fresh-ch03_s04_s02_n03\" class=\"bcc-box bcc-info\">\r\n<h3 class=\"title\">Exercise 1<\/h3>\r\n<p id=\"fresh-ch03_s04_s02_p05\" class=\"para\">Copy the following sentences onto your own sheet of paper, and correct them by adding quotation marks where necessary. If the sentence does not need any quotation marks, write <em class=\"emphasis\">OK<\/em>.<\/p>\r\n\r\n<ol id=\"fresh-ch03_s04_s02_l01\" class=\"orderedlist\">\r\n \t<li>\r\n<p class=\"para\">Yasmin said, I don\u2019t feel like cooking. Let\u2019s go out to eat.<\/p>\r\n<p id=\"fresh-ch03_s04_s02_p06\" class=\"para\">________________________________________________________________<\/p>\r\n<\/li>\r\n \t<li>\r\n<p class=\"para\">Where should we go? said Russell.<\/p>\r\n<p id=\"fresh-ch03_s04_s02_p07\" class=\"para\">________________________________________________________________<\/p>\r\n<\/li>\r\n \t<li>\r\n<p class=\"para\">Yasmin said it didn\u2019t matter to her.<\/p>\r\n<p id=\"fresh-ch03_s04_s02_p08\" class=\"para\">________________________________________________________________<\/p>\r\n<\/li>\r\n \t<li>\r\n<p class=\"para\">I know, said Russell, let\u2019s go to the Two Roads Juice Bar.<\/p>\r\n<p id=\"fresh-ch03_s04_s02_p09\" class=\"para\">________________________________________________________________<\/p>\r\n<\/li>\r\n \t<li>\r\n<p class=\"para\">Perfect! said Yasmin.<\/p>\r\n<p id=\"fresh-ch03_s04_s02_p10\" class=\"para\">________________________________________________________________<\/p>\r\n<\/li>\r\n \t<li>\r\n<p class=\"para\">Did you know that the name of the Juice Bar is a reference to a poem? asked Russell.<\/p>\r\n<p id=\"fresh-ch03_s04_s02_p11\" class=\"para\">________________________________________________________________<\/p>\r\n<\/li>\r\n \t<li>\r\n<p class=\"para\">I didn\u2019t! exclaimed Yasmin. Which poem?<\/p>\r\n<p id=\"fresh-ch03_s04_s02_p12\" class=\"para\">________________________________________________________________<\/p>\r\n<\/li>\r\n \t<li>\r\n<p class=\"para\">The Road Not Taken, by Robert Frost Russell explained.<\/p>\r\n<p id=\"fresh-ch03_s04_s02_p13\" class=\"para\">________________________________________________________________<\/p>\r\n<\/li>\r\n \t<li>\r\n<p class=\"para\">Oh! said Yasmin, Is that the one that starts with the line, Two roads diverged in a yellow wood?<\/p>\r\n<p id=\"fresh-ch03_s04_s02_p14\" class=\"para\">________________________________________________________________<\/p>\r\n<\/li>\r\n \t<li>\r\n<p class=\"para\">That\u2019s the one said Russell.<\/p>\r\n<p id=\"fresh-ch03_s04_s02_p15\" class=\"para\">________________________________________________________________<\/p>\r\n<\/li>\r\n<\/ol>\r\n<\/div>\r\n<div id=\"fresh-ch03_s04_s02_n04\" class=\"bcc-box bcc-success\">\r\n<h3 class=\"title\">Key Takeaways<\/h3>\r\n<ul id=\"fresh-ch03_s04_s02_l02\" class=\"itemizedlist\">\r\n \t<li>Use quotation marks to enclose direct quotes and titles of short works.<\/li>\r\n \t<li>Use single quotation marks to enclose a quote within a quote.<\/li>\r\n \t<li>Do not use any quotation marks for indirect quotations.<\/li>\r\n<\/ul>\r\n<\/div>\r\n<\/div>","rendered":"<div id=\"fresh-ch03_s04_n01\" class=\"bcc-box bcc-highlight\">\n<h3 class=\"title\">Learning Objectives<\/h3>\n<ol id=\"fresh-ch03_s04_l01\" class=\"orderedlist\">\n<li>Identify the uses of quotes.<\/li>\n<li>Correctly use quotes in sentences.<\/li>\n<\/ol>\n<\/div>\n<p id=\"fresh-ch03_s04_p01\" class=\"para editable block\"><span class=\"margin_term\"><a class=\"glossterm\">Quotation marks (\u201c \u201d)<\/a><\/span> set off a group of words from the rest of the text. Use quotation marks to indicate direct quotations of another person\u2019s words or to indicate a title. Quotation marks always appear in pairs.<\/p>\n<div id=\"fresh-ch03_s04_s01\" class=\"section\">\n<h2>Direct Quotations<\/h2>\n<p id=\"fresh-ch03_s04_s01_p01\" class=\"para editable block\">A <span class=\"margin_term\"><a class=\"glossterm\">direct quotation<\/a><\/span> is an exact account of what someone said or wrote. To include a direct quotation in your writing, enclose the words in quotation marks. An <span class=\"margin_term\"><a class=\"glossterm\">indirect quotation<\/a><\/span> is a restatement of what someone said or wrote. An indirect quotation does not use the person\u2019s exact words. You do not need to use quotation marks for indirect quotations.<\/p>\n<div id=\"fresh-ch03_s04_s01_n01\" class=\"bcc-box bcc-highlight\">\n<p id=\"fresh-ch03_s04_s01_p02\" class=\"para\"><strong class=\"emphasis bold\">Direct quotation:<\/strong> Carly said, <strong class=\"emphasis bold\">\u201c<\/strong>I\u2019m not ever going back there again.<strong class=\"emphasis bold\">\u201d<\/strong><\/p>\n<p id=\"fresh-ch03_s04_s01_p03\" class=\"para\"><strong class=\"emphasis bold\">Indirect quotation:<\/strong> Carly said that she would never go back there.<\/p>\n<\/div>\n<div id=\"fresh-ch03_s04_s01_n02\" class=\"bcc-box bcc-highlight\">\n<h4 class=\"title\">Writing at Work<\/h4>\n<p id=\"fresh-ch03_s04_s01_p04\" class=\"para\">Most word processsing software is designed to catch errors in grammar, spelling, and punctuation. While this can be a useful tool, it is better to be well acquainted with the rules of punctuation than to leave the thinking to the computer. Properly punctuated writing will convey your meaning clearly. Consider the subtle shifts in meaning in the following sentences:<\/p>\n<ul class=\"itemizedlist\">\n<li>The client said he thought our manuscript was garbage.<\/li>\n<li>The client said, \u201cHe thought our manuscript was garbage.\u201d<\/li>\n<\/ul>\n<p id=\"fresh-ch03_s04_s01_p07\" class=\"para\">The first sentence reads as an indirect quote in which the client does not like the manuscript. But did he actually use the word \u201cgarbage\u201d? (This would be alarming!) Or has the speaker paraphrased (and exaggerated) the client\u2019s words?<\/p>\n<p id=\"fresh-ch03_s04_s01_p08\" class=\"para\">The second sentence reads as a direct quote from the client. But who is \u201che\u201d in this sentence? Is it a third party?<\/p>\n<p id=\"fresh-ch03_s04_s01_p09\" class=\"para\">Word processing software would not catch this because the sentences are not grammatically incorrect. However, the meanings of the sentences are not the same. Understanding punctuation will help you write what you mean, and in this case, could save a lot of confusion around the office!<\/p>\n<\/div>\n<div id=\"fresh-ch03_s04_s01_s01\" class=\"section\">\n<h2>Punctuating Direct Quotations<\/h2>\n<p id=\"fresh-ch03_s04_s01_s01_p01\" class=\"para editable block\">Quotation marks show readers another person\u2019s exact words. Often, you will want to identify who is speaking. You can do this at the beginning, middle, or end of the quote. Notice the use of commas and capitalized words.<\/p>\n<div id=\"fresh-ch03_s04_s01_s01_n01\" class=\"bcc-box bcc-highlight\">\n<p id=\"fresh-ch03_s04_s01_s01_p02\" class=\"para\"><strong class=\"emphasis bold\">Beginning:<\/strong> Madison said<strong class=\"emphasis bold\">, \u201cL<\/strong>et\u2019s stop at the farmers market to buy some fresh vegetables for dinner.<strong class=\"emphasis bold\">\u201d<\/strong><\/p>\n<p id=\"fresh-ch03_s04_s01_s01_p03\" class=\"para\"><strong class=\"emphasis bold\">Middle: \u201c<\/strong>Let\u2019s stop at the farmers market<strong class=\"emphasis bold\">,\u201d<\/strong> Madison said<strong class=\"emphasis bold\">, \u201c<\/strong>to buy some fresh vegetables for dinner.<strong class=\"emphasis bold\">\u201d<\/strong><\/p>\n<p id=\"fresh-ch03_s04_s01_s01_p04\" class=\"para\"><strong class=\"emphasis bold\">End: \u201c<\/strong>Let\u2019s stop at the farmers market to buy some fresh vegetables for dinner<strong class=\"emphasis bold\">,\u201d<\/strong> Madison said.<\/p>\n<p id=\"fresh-ch03_s04_s01_s01_p05\" class=\"para\"><strong class=\"emphasis bold\">Speaker not identified: \u201c<\/strong>Let\u2019s stop at the farmers market to buy some fresh vegetables for dinner.<strong class=\"emphasis bold\">\u201d<\/strong><\/p>\n<\/div>\n<p id=\"fresh-ch03_s04_s01_s01_p06\" class=\"para editable block\">Always capitalize the first letter of a quote even if it is not the beginning of the sentence. When using identifying words in the middle of the quote, the beginning of the second part of the quote does not need to be capitalized.<\/p>\n<p id=\"fresh-ch03_s04_s01_s01_p07\" class=\"para editable block\">Use commas between identifying words and quotes. Quotation marks must be placed <em class=\"emphasis\">after<\/em> commas and periods. Place quotation marks after question marks and exclamation points only if the question or exclamation is part of the quoted text.<\/p>\n<div id=\"fresh-ch03_s04_s01_s01_n02\" class=\"bcc-box bcc-highlight\">\n<p id=\"fresh-ch03_s04_s01_s01_p08\" class=\"para\"><strong class=\"emphasis bold\">Question is part of quoted text:<\/strong> The new employee asked<strong class=\"emphasis bold\">, \u201c<\/strong>When is lunch<strong class=\"emphasis bold\">?\u201d<\/strong><\/p>\n<p id=\"fresh-ch03_s04_s01_s01_p09\" class=\"para\"><strong class=\"emphasis bold\">Question is not part of quoted text:<\/strong> Did you hear her say you were <strong class=\"emphasis bold\">\u201c<\/strong>the next Picasso<strong class=\"emphasis bold\">\u201d?<\/strong><\/p>\n<p id=\"fresh-ch03_s04_s01_s01_p10\" class=\"para\"><strong class=\"emphasis bold\">Exclamation is part of quoted text:<\/strong> My supervisor beamed<strong class=\"emphasis bold\">, \u201c<\/strong>Thanks for all of your hard work<strong class=\"emphasis bold\">!\u201d<\/strong><\/p>\n<p id=\"fresh-ch03_s04_s01_s01_p11\" class=\"para\"><strong class=\"emphasis bold\">Exclamation is not part of quoted text:<\/strong> He said I <strong class=\"emphasis bold\">\u201c<\/strong>single-handedly saved the company thousands of dollars<strong class=\"emphasis bold\">\u201d!<\/strong><\/p>\n<\/div>\n<\/div>\n<div id=\"fresh-ch03_s04_s01_s02\" class=\"section\">\n<h2>Quotations within Quotations<\/h2>\n<p id=\"fresh-ch03_s04_s01_s02_p01\" class=\"para editable block\">Use <span class=\"margin_term\"><a class=\"glossterm\">single quotation marks (\u2018 \u2019)<\/a><\/span> to show a quotation within in a quotation.<\/p>\n<div id=\"fresh-ch03_s04_s01_s02_n01\" class=\"bcc-box bcc-highlight\">\n<p id=\"fresh-ch03_s04_s01_s02_p02\" class=\"para\">Theresa said, <strong class=\"emphasis bold\">\u201c<\/strong>I wanted to take my dog to the festival, but the man at the gate said, <strong class=\"emphasis bold\">\u2018<\/strong>No dogs allowed.<strong class=\"emphasis bold\">\u2019\u201d<\/strong><\/p>\n<p id=\"fresh-ch03_s04_s01_s02_p03\" class=\"para\"><strong class=\"emphasis bold\">\u201c<\/strong>When you say, <strong class=\"emphasis bold\">\u2018<\/strong>I can\u2019t help it,<strong class=\"emphasis bold\">\u2019<\/strong> what exactly does that mean?<strong class=\"emphasis bold\">\u201d<\/strong><\/p>\n<p id=\"fresh-ch03_s04_s01_s02_p04\" class=\"para\"><strong class=\"emphasis bold\">\u201c<\/strong>The instructions say, <strong class=\"emphasis bold\">\u2018<\/strong>Tighten the screws one at a time.<strong class=\"emphasis bold\">\u2019\u201d<\/strong><\/p>\n<\/div>\n<\/div>\n<\/div>\n<div id=\"fresh-ch03_s04_s02\" class=\"section\">\n<h2>Titles<\/h2>\n<p id=\"fresh-ch03_s04_s02_p01\" class=\"para editable block\">Use quotation marks around titles of short works of writing, such as essays, songs, poems, short stories, and chapters in books. Usually, titles of longer works, such as books, magazines, albums, newspapers, and novels, are italicized.<\/p>\n<div id=\"fresh-ch03_s04_s02_n01\" class=\"bcc-box bcc-highlight\">\n<p id=\"fresh-ch03_s04_s02_p02\" class=\"para\"><strong class=\"emphasis bold\">\u201c<\/strong>Annabelle Lee<strong class=\"emphasis bold\">\u201d<\/strong> is one of my favorite romantic poems.<\/p>\n<p id=\"fresh-ch03_s04_s02_p03\" class=\"para\">The <em class=\"emphasis\">New York Times<\/em> has been in publication since 1851.<\/p>\n<\/div>\n<div id=\"fresh-ch03_s04_s02_n02\" class=\"bcc-box bcc-highlight\">\n<h4 class=\"title\">Writing at Work<\/h4>\n<p id=\"fresh-ch03_s04_s02_p04\" class=\"para\">In many businesses, the difference between exact wording and a paraphrase is extremely important. For legal purposes, or for the purposes of doing a job correctly, it can be important to know exactly what the client, customer, or supervisor said. Sometimes, important details can be lost when instructions are paraphrased. Use quotes to indicate exact words where needed, and let your coworkers know the source of the quotation (client, customer, peer, etc.).<\/p>\n<\/div>\n<div id=\"fresh-ch03_s04_s02_n03\" class=\"bcc-box bcc-info\">\n<h3 class=\"title\">Exercise 1<\/h3>\n<p id=\"fresh-ch03_s04_s02_p05\" class=\"para\">Copy the following sentences onto your own sheet of paper, and correct them by adding quotation marks where necessary. If the sentence does not need any quotation marks, write <em class=\"emphasis\">OK<\/em>.<\/p>\n<ol id=\"fresh-ch03_s04_s02_l01\" class=\"orderedlist\">\n<li>\n<p class=\"para\">Yasmin said, I don\u2019t feel like cooking. Let\u2019s go out to eat.<\/p>\n<p id=\"fresh-ch03_s04_s02_p06\" class=\"para\">________________________________________________________________<\/p>\n<\/li>\n<li>\n<p class=\"para\">Where should we go? said Russell.<\/p>\n<p id=\"fresh-ch03_s04_s02_p07\" class=\"para\">________________________________________________________________<\/p>\n<\/li>\n<li>\n<p class=\"para\">Yasmin said it didn\u2019t matter to her.<\/p>\n<p id=\"fresh-ch03_s04_s02_p08\" class=\"para\">________________________________________________________________<\/p>\n<\/li>\n<li>\n<p class=\"para\">I know, said Russell, let\u2019s go to the Two Roads Juice Bar.<\/p>\n<p id=\"fresh-ch03_s04_s02_p09\" class=\"para\">________________________________________________________________<\/p>\n<\/li>\n<li>\n<p class=\"para\">Perfect! said Yasmin.<\/p>\n<p id=\"fresh-ch03_s04_s02_p10\" class=\"para\">________________________________________________________________<\/p>\n<\/li>\n<li>\n<p class=\"para\">Did you know that the name of the Juice Bar is a reference to a poem? asked Russell.<\/p>\n<p id=\"fresh-ch03_s04_s02_p11\" class=\"para\">________________________________________________________________<\/p>\n<\/li>\n<li>\n<p class=\"para\">I didn\u2019t! exclaimed Yasmin. Which poem?<\/p>\n<p id=\"fresh-ch03_s04_s02_p12\" class=\"para\">________________________________________________________________<\/p>\n<\/li>\n<li>\n<p class=\"para\">The Road Not Taken, by Robert Frost Russell explained.<\/p>\n<p id=\"fresh-ch03_s04_s02_p13\" class=\"para\">________________________________________________________________<\/p>\n<\/li>\n<li>\n<p class=\"para\">Oh! said Yasmin, Is that the one that starts with the line, Two roads diverged in a yellow wood?<\/p>\n<p id=\"fresh-ch03_s04_s02_p14\" class=\"para\">________________________________________________________________<\/p>\n<\/li>\n<li>\n<p class=\"para\">That\u2019s the one said Russell.<\/p>\n<p id=\"fresh-ch03_s04_s02_p15\" class=\"para\">________________________________________________________________<\/p>\n<\/li>\n<\/ol>\n<\/div>\n<div id=\"fresh-ch03_s04_s02_n04\" class=\"bcc-box bcc-success\">\n<h3 class=\"title\">Key Takeaways<\/h3>\n<ul id=\"fresh-ch03_s04_s02_l02\" class=\"itemizedlist\">\n<li>Use quotation marks to enclose direct quotes and titles of short works.<\/li>\n<li>Use single quotation marks to enclose a quote within a quote.<\/li>\n<li>Do not use any quotation marks for indirect quotations.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n","protected":false},"author":515,"menu_order":4,"template":"","meta":{"pb_show_title":"on","pb_short_title":"","pb_subtitle":"","pb_authors":[],"pb_section_license":"cc-by-nc-sa"},"chapter-type":[],"contributor":[61],"license":[56],"class_list":["post-386","chapter","type-chapter","status-publish","hentry","contributor-author-removed-at-request-of-original-publisher","license-cc-by-nc-sa"],"part":378,"_links":{"self":[{"href":"https:\/\/pressbooks.bccampus.ca\/writingforpublicrelations\/wp-json\/pressbooks\/v2\/chapters\/386","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pressbooks.bccampus.ca\/writingforpublicrelations\/wp-json\/pressbooks\/v2\/chapters"}],"about":[{"href":"https:\/\/pressbooks.bccampus.ca\/writingforpublicrelations\/wp-json\/wp\/v2\/types\/chapter"}],"author":[{"embeddable":true,"href":"https:\/\/pressbooks.bccampus.ca\/writingforpublicrelations\/wp-json\/wp\/v2\/users\/515"}],"version-history":[{"count":2,"href":"https:\/\/pressbooks.bccampus.ca\/writingforpublicrelations\/wp-json\/pressbooks\/v2\/chapters\/386\/revisions"}],"predecessor-version":[{"id":422,"href":"https:\/\/pressbooks.bccampus.ca\/writingforpublicrelations\/wp-json\/pressbooks\/v2\/chapters\/386\/revisions\/422"}],"part":[{"href":"https:\/\/pressbooks.bccampus.ca\/writingforpublicrelations\/wp-json\/pressbooks\/v2\/parts\/378"}],"metadata":[{"href":"https:\/\/pressbooks.bccampus.ca\/writingforpublicrelations\/wp-json\/pressbooks\/v2\/chapters\/386\/metadata\/"}],"wp:attachment":[{"href":"https:\/\/pressbooks.bccampus.ca\/writingforpublicrelations\/wp-json\/wp\/v2\/media?parent=386"}],"wp:term":[{"taxonomy":"chapter-type","embeddable":true,"href":"https:\/\/pressbooks.bccampus.ca\/writingforpublicrelations\/wp-json\/pressbooks\/v2\/chapter-type?post=386"},{"taxonomy":"contributor","embeddable":true,"href":"https:\/\/pressbooks.bccampus.ca\/writingforpublicrelations\/wp-json\/wp\/v2\/contributor?post=386"},{"taxonomy":"license","embeddable":true,"href":"https:\/\/pressbooks.bccampus.ca\/writingforpublicrelations\/wp-json\/wp\/v2\/license?post=386"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}