Organizational Behaviour- 1st Canadian Edition

[Author removed at request of original publisher]; Christine Pitt; Venecia Williams

Book Title: Organizational Behaviour- 1st Canadian Edition

Authors: [Author removed at request of original publisher]; Christine Pitt; and Venecia Williams

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Introduction
Adaptation Statement
[Author removed at request of original publisher]; Christine Pitt; and Venecia Williams
Chapter 1: Organizational Behavior
1. 1.1 College Textbook Revolution
  [Author removed at request of original publisher]
2. 1.2 Understanding Organizational Behavior
  [Author removed at request of original publisher]; Christine Pitt; and Venecia Williams
3. 1.3 Understanding Your Learning Style
  [Author removed at request of original publisher]
4. 1.4 Understanding How OB Research Is Done
  [Author removed at request of original publisher]
5. 1.5 Trends and Changes
  [Author removed at request of original publisher] and Venecia Williams
6. 1.6 Maintaining Core Values: The Case of Nau
  [Author removed at request of original publisher]
7. 1.7 Conclusion
  [Author removed at request of original publisher]
8. 1.8 Exercises
  [Author removed at request of original publisher]
Chapter 2: Managing Demographic and Cultural Diversity
1. 2.1 Doing Good as a Core Business Strategy: The Case of Goodwill Industries
  [Author removed at request of original publisher]
2. 2.2 Demographic Diversity
  [Author removed at request of original publisher] and Christine Pitt
3. 2.3 Cultural Diversity
  [Author removed at request of original publisher]
4. 2.4 The Role of Ethics and National Culture
  [Author removed at request of original publisher]
5. 2.5 Managing Diversity for Success: The Case of IBM
  [Author removed at request of original publisher]
6. 2.6 Conclusion
  [Author removed at request of original publisher]
7. 2.7 Exercises
  [Author removed at request of original publisher]
Chapter 3: Understanding People at Work: Individual Differences and Perception
1. 3.1 Advice for Hiring Successful Employees: The Case of Guy Kawasaki
  [Author removed at request of original publisher]
2. 3.2 The Interactionist Perspective: The Role of Fit
  [Author removed at request of original publisher]
3. 3.3 Individual Differences: Values and Personality
  [Author removed at request of original publisher]
4. 3.4 Perception
  [Author removed at request of original publisher]
5. 3.5 The Role of Ethics and National Culture
  [Author removed at request of original publisher]
6. 3.6 Using Science to Match Candidates to Jobs: The Case of Kronos
  [Author removed at request of original publisher] and Venecia Williams
7. 3.7 Conclusion
  [Author removed at request of original publisher]
8. 3.8 Exercises
  [Author removed at request of original publisher]
Chapter 4: Individual Attitudes and Behaviors
1. 4.1 People Come First: The Case of SAS
  [Author removed at request of original publisher]
2. 4.2 Work Attitudes
  [Author removed at request of original publisher]
3. 4.3 Work Behaviours
  [Author removed at request of original publisher] and Christine Pitt
4. 4.4 The Role of Ethics and National Culture
  [Author removed at request of original publisher] and Christine Pitt
5. 4.5 Rebounding from Defeat: The Case of Jeffrey Katzenberg
  [Author removed at request of original publisher]
6. 4.6 Conclusion
  [Author removed at request of original publisher]
7. 4.7 Exercises
  [Author removed at request of original publisher]
Chapter 5: Theories of Motivation
1. 5.1 A Motivating Place to Work: The Case of Zappos
  [Author removed at request of original publisher]
2. 5.2 Need-Based Theories of Motivation
  [Author removed at request of original publisher]
3. 5.3 Process-Based Theories
  [Author removed at request of original publisher] and Venecia Williams
4. 5.4 The Role of Ethics and National Culture
  [Author removed at request of original publisher]
5. 5.5 Motivation in Action: The Case of Trader Joe’s
  [Author removed at request of original publisher]
6. 5.6 Conclusion
  [Author removed at request of original publisher]
7. 5.7 Exercises
  [Author removed at request of original publisher]
Chapter 6: Designing a Motivating Work Environment
1. 6.1 Motivating Steel Workers Works: The Case of Nucor
  [Author removed at request of original publisher]
2. 6.2 Motivating Employees Through Job Design
  [Author removed at request of original publisher]
3. 6.3 Motivating Employees Through Goal Setting
  [Author removed at request of original publisher]
4. 6.4 Motivating Employees Through Performance Appraisals
  [Author removed at request of original publisher]
5. 6.5 Motivating Employees Through Performance Incentives
  [Author removed at request of original publisher]
6. 6.6 The Role of Ethics and National Culture
  [Author removed at request of original publisher]
7. 6.7 Motivation Key for Success: The Case of Xerox
  [Author removed at request of original publisher] and Venecia Williams
8. 6.8 Conclusion
  [Author removed at request of original publisher]
9. 6.9 Exercises
  [Author removed at request of original publisher]
Chapter 7: Managing Stress and Emotions
1. 7.1 Facing Foreclosure: The Case of Camden Property Trust
  [Author removed at request of original publisher]
2. 7.2 What Is Stress?
  [Author removed at request of original publisher]
3. 7.3 Avoiding and Managing Stress
  [Author removed at request of original publisher] and Venecia Williams
4. 7.4 What Are Emotions?
  [Author removed at request of original publisher]
5. 7.5 Emotions at Work
  [Author removed at request of original publisher]
6. 7.6 The Role of Ethics and National Culture
  [Author removed at request of original publisher]
7. 7.7 Getting Emotional: The Case of American Express
  [Author removed at request of original publisher]
8. 7.8 Conclusion
  [Author removed at request of original publisher]
9. 7.9 Exercises
  [Author removed at request of original publisher]
Chapter 8: Communication
1. 8.1 You’ve Got Mail…and You’re Fired! The Case of RadioShack
  [Author removed at request of original publisher]
2. 8.2 Understanding Communication
  [Author removed at request of original publisher] and Venecia Williams
3. 8.3 Communication Barriers
  [Author removed at request of original publisher]
4. 8.4 Different Types of Communication and Channels
  [Author removed at request of original publisher] and Venecia Williams
5. 8.5 The Role of Ethics and National Culture
  [Author removed at request of original publisher]
6. 8.6 Employee Satisfaction Translates to Success: The Case of Edward Jones
  [Author removed at request of original publisher]
7. 8.7 Conclusion
  [Author removed at request of original publisher]
8. 8.8 Exercises
  [Author removed at request of original publisher]
Chapter 9: Managing Groups and Teams
1. 9.1 Teamwork Takes to the Sky: The Case of General Electric
  [Author removed at request of original publisher]
2. 9.2 Group Dynamics
  [Author removed at request of original publisher]
3. 9.3 Decision Making in Groups
  [Author removed at request of original publisher]
4. 9.4 Understanding Team Design Characteristics
  [Author removed at request of original publisher] and Venecia Williams
5. 9.5 Management of Teams
  [Author removed at request of original publisher] and Venecia Williams
6. 9.6 Barriers to Effective Teams
  [Author removed at request of original publisher]
7. 9.7 The Role of Ethics and National Culture
  [Author removed at request of original publisher]
8. 9.8 Green Teams at Work: The Case of New Seasons Market
  [Author removed at request of original publisher]
9. 9.9 Conclusion
  [Author removed at request of original publisher]
10. 9.10 Exercises
  [Author removed at request of original publisher]
Chapter 10: Conflict and Negotiations
1. 10.1 Negotiation Failure: The Case of the PointCast
  [Author removed at request of original publisher]
2. 10.2 Understanding Conflict
  [Author removed at request of original publisher]
3. 10.3 Causes and Outcomes of Conflict
  [Author removed at request of original publisher]
4. 10.4 Conflict Management
  [Author removed at request of original publisher]
5. 10.5 Negotiations
  [Author removed at request of original publisher]
6. 10.6 The Role of Ethics and National Culture
  [Author removed at request of original publisher]
7. 10.7 Avoiding Conflict at WorldCom: The Case of Bernard Ebbers
  [Author removed at request of original publisher]
8. 10.8 Conclusion
  [Author removed at request of original publisher]
9. 10.9 Exercises
  [Author removed at request of original publisher]
Chapter 11: Leading People Within Organizations
1. 11.1 Taking on the Pepsi Challenge: The Case of Indra Nooyi
  [Author removed at request of original publisher]
2. 11.2 Who Is a Leader? Trait Approaches to Leadership
  [Author removed at request of original publisher]
3. 11.3 What Do Leaders Do? Behavioral Approaches to Leadership
  [Author removed at request of original publisher]
4. 11.4 What Is the Role of the Context? Contingency Approaches to Leadership
  [Author removed at request of original publisher]
5. 11.5 What’s New? Contemporary Approaches to Leadership
  [Author removed at request of original publisher]
6. 11.6 The Role of Ethics and National Culture
  [Author removed at request of original publisher]
7. 11.7 Leadership Development: The Case of Starbucks
  [Author removed at request of original publisher]
8. 11.8 Conclusion
  [Author removed at request of original publisher]
9. 11.9 Exercises
  [Author removed at request of original publisher]
Chapter 12: Power and Politics
1. 12.1 Focus on Power: The Case of Steve Jobs
  [Author removed at request of original publisher]
2. 12.2 The Basics of Power
  [Author removed at request of original publisher]
3. 12.3 The Power to Influence
  [Author removed at request of original publisher]
4. 12.4 Organizational Politics
  [Author removed at request of original publisher]
5. 12.5 Understanding Social Networks
  [Author removed at request of original publisher]
6. 12.6 The Role of Ethics and National Culture
  [Author removed at request of original publisher]
7. 12.7 Getting Connected: The Case of Social Networking
  [Author removed at request of original publisher]
8. 12.8 Conclusion
  [Author removed at request of original publisher]
9. 12.9 Exercises
  [Author removed at request of original publisher]
Chapter 13: Organizational Structure and Change
1. 13.1 Organizational Structure: The Case of Toyota
  [Author removed at request of original publisher]
2. 13.2 Organizational Structure
  [Author removed at request of original publisher]
3. 13.3 Organizational Change
  [Author removed at request of original publisher]
4. 13.4 The Role of Ethics and National Culture
  [Author removed at request of original publisher]
5. 13.5 Changing for Good: The Case of Hanna Andersson Corporation
  [Author removed at request of original publisher]
6. 13.6 Conclusion
  [Author removed at request of original publisher]
7. 13.7 Exercises
  [Author removed at request of original publisher]
Chapter 14: Organizational Culture
1. 14.1 Building a Customer Service Culture: The Case of Nordstrom
  [Author removed at request of original publisher]
2. 14.2 Understanding Organizational Culture
  [Author removed at request of original publisher]
3. 14.3 Characteristics of Organizational Culture
  [Author removed at request of original publisher]
4. 14.4 Creating and Maintaining Organizational Culture
  [Author removed at request of original publisher]
5. 14.5 Creating Culture Change
  [Author removed at request of original publisher]
6. 14.6 The Role of Ethics and National Culture
  [Author removed at request of original publisher]
7. 14.7 Clash of the Cultures: The Case of Newell Rubbermaid
  [Author removed at request of original publisher]
8. 14.8 Conclusion
  [Author removed at request of original publisher]
9. 14.9 Exercises
  [Author removed at request of original publisher]

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Authors

[Author removed at request of original publisher]; Christine Pitt; and Venecia Williams

License

Icon for the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License

Organizational Behaviour- 1st Canadian Edition Copyright © 2020 by [Author removed at request of original publisher]; Christine Pitt; and Venecia Williams is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.

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Title: Organizational Behaviour- 1st Canadian Edition
Authors: [Author removed at request of original publisher]; Christine Pitt; and Venecia Williams
License: Organizational Behaviour- 1st Canadian Edition Copyright © 2020 by [Author removed at request of original publisher]; Christine Pitt; and Venecia Williams is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.
Publisher City: Vancouver
Publication Date: August 31, 2020

Book Title: Organizational Behaviour- 1st Canadian Edition

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