4.6 Conclusion
[Author removed at request of original publisher]
Work attitudes are our feelings toward our company and job. Job satisfaction and organizational commitment are related to many outcomes of interest, such as absenteeism, performance, and turnover. Therefore, companies track feelings toward work and try to create more positive attitudes. The main behaviours that contribute to organizational effectiveness are job performance, citizenship behaviours, absenteeism, and turnover. These behaviours are affected by a complex blend of personality and situational factors, and factors affecting these behaviours and work attitudes will be examined in more detail in other chapters of this book.
