Acknowledgements

Cindy Patterson

I would like to thank my husband Lee and my twins Will and Jack for their support during this exciting project. I would like to thank the JIBC for the opportunity to collaborate on this book.

I would like to thank Steve McCartney for giving me the opportunity to join him on this project and for allowing me the chance to contribute to the teaching of communication in the Justice Institute.

Finally I appreciate the recipients of this work in passing the torch forward and ensuring best practices continue to be employed and advanced.