Business

9 Business Communications

Last update: Jul 21/23

 

Courses

This is a British Columbia created resource.Business Communications (CC BY)

Students will learn how to analyze context and audience, determine purpose, message content, visual design and media in order to create written workplace messages that can be received, understood, used and retrieved with speed and accuracy.

This is a British Columbia created resource.Business Communications 2 (CC BY)

This course explores the many strategies and methods one might employ to ensure important messages are communicated in a professional manner. This course establishes business communication fundamentals such as delivering bad news, writing informational reports, creating persuading messages, designing and delivering professional presentations, and preparing for employment searches.

Textbooks

Business Communication for Success (CC BY-NC-SA)

Business Communication for Success provides a comprehensive, integrated approach to the study and application of written and oral business communication. The text includes learning objectives, exercises, real-world examples, key terms, and post-chapter assessments. Each chapter is self-contained, allowing for mix-and-match flexibility and custom or course-specific design. The first three chapters form the core foundation for the study of oral and written business communication. The next sequence of chapters focuses on the process of writing, then oral performance with an emphasis on results. The final sequence of chapters focuses on contexts where business communication occurs, from interpersonal to intercultural and from groups to leadership.

Open Technical Communication (CC BY)

This technical communication textbook developed under a Round 3 Textbook Transformation Grant and updated through several follow-up grants in later rounds of grants offered by Affordable Learning Georgia. It is a remix of the open-sourced Online Technical Communication textbook by David McMurrey, and it has been known under its original title, Sexy Technical Communication as well as its current title: Open Technical Communication.

Media Attributions

License

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OER by Discipline Directory Copyright © 2023 by ePublishing Services, UVic Libraries is licensed under a Creative Commons Attribution 4.0 International License, except where otherwise noted.