Community Resources

Emergency Phone Number (Police, Fire and Paramedic): 9-1-1

New Westminster Police Department Non-emergency: 604-525-5411

Metro Vancouver Transit Police: 604-515-8300

New Westminster Victim Services: 604-529-2525

New Westminster Mental Health Centre: 604-777-6800

POISON Control Centre: 1-800-567-8911

Crisis Counselling & Suicide Prevention:

1-800-SUICIDE (1-800-784-2433)

Vancouver: 604.872.3311 (24 hours)

Surrey:  604.951.8855 (24 hours)

Richmond: 604.279.7070 (9:00 a.m. – midnight)

Tri-Cities: 604.540.2221 (24 hours)

Fraser Health Crisis Line: 1 877-820-7444

Women Against Violence Against Women

(WAVAW) Rape Crisis Centre

Information Line: 604.255.6228

24-hour Crisis Line: 604.255.6344  www.wavaw.ca

Youth in BC Crisis Line: 1-866-661-3311

Youth Online Crisis Hotline www.youthinbc.com

Family Violence Spouse Abuse (Transition Houses)

Vancouver: 604.872.7774 (24 hours)

Burnaby: 604.298.3454 (24 hours)

Richmond: 604.270.4911 (10:00 a.m. – 9:00 p.m.)

North Vancouver: 604.987.3374 (24 hours)

Alcohol and Drug Information and Referral Service

Lower Mainland: 604.660.9382 (24 hours)

Outside Lower Mainland: 1.800.663.1441 (24 hours)

Emergency Department, Vancouver General Hospital

920 West 10th Avenue, Vancouver: 604.875.4995 (24 hours)

Also offers a 24-hour sexual assault support team

Royal Columbian Hospital 

330 East Columbia Street, New Westminster 604.520.4253 24-hour emergency department

Crime and Violence Crisis Support and Information 

Support and information regarding family violence, sexual violence, and other crimes Province-wide: 1.800.563.0808 (24 hours)

Problem Gambling Help Line Province-wide: 1.888.795.6111 (24 hours)

Social or Government Services

211 is free, confidential, multi-lingual and answered by professional staff 24 hours a day, seven days a week.  www.bc211.ca

Email: help@bc211.ca

TTY: 604.875.0805

Text: 604.836.6381