Welcome to Social Media & Reputation Management!

This book was written for CMNS 3502: Social Media & Reputation Management at Douglas College, but could also be a valuable textbook for many other post-secondary courses.

This book is available free of charge to any who wish it. It is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

Acknowledgements to contributing authors are included on a chapter-by-chapter basis, but should especially be given to Cheryl Lawson at Oklahoma State University, Rochelle Grayson at Langara College, Julia Grav at Camosun College, and Diana Daly at the University of Arizona.