Chapter 4: Diversity and Multiculturalism


Human Resource Management Day to Day: Hiring Multicultural

On a Tuesday afternoon as you are getting ready to go to lunch, you receive an email from your human resource (HR) manager about the need to hire a new project manager, and that there is a $500 bonus for referring a friend who successfully joins the company. Immediately, you email your friend Daniel, because you know he would be great for the job. Daniel is eventually hired for the position. A few months later, a new email goes out asking for friend recommendations for a new position. You and Daniel both recommend someone, and eventually that person gets hired. Over the next year, hiring notices are not advertised externally, as the organization has had good luck with this hiring practice. It seems like a great way to recruit new people, doesn’t it? It can be, but it also can be detrimental to developing a diverse and multicultural workplace.

While not true across the board, people have a tendency to spend time with people who are like themselves in race, income level, and other aspects of diversity such as sexual orientation. In fact, according to the National Institute of Child Health and Human Development and a study published in the American Journal of Sociology, it is much more likely that someone will name a person in their own race as a friend than someone of a different race.[1] Likewise, even from a young age, people tend to choose friends who are of the same race. As a result, when you recommend Daniel for a position, it is highly likely that Daniel is similar, from a diversity perspective, to you. Then, when Daniel recommends someone for a job, it is highly likely that he too is recommending someone with similar characteristics as you both. This obviously creates a lack of multicultural diversity in the workplace, which can mean lost profits for companies.

  1. James Moody, “Race, School Integration, and Friendship Segregation in America,” American Journal of Sociology 107, no. 3 (2001): 679–719.


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Introduction to Human Resource Management - First Canadian Edition Copyright © 2017 by Zelda Craig and College of New Caledonia is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.

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