Appendix 2 Online learning quality standards, organisations and research

All sites accessible 2 October, 2019. Please report any dead or new links to


Barker, K. (2001) Creating quality guidelines for online education and training: consultation workbook Vancouver BC: Canadian Association for Community Education

BC Ministry of Education (2010) Standards for K-12 Distributed Learning in British Columbia v3.0 Victoria BC: BC Ministry of Education (still current in 2019). More about quality can be found on the BC Ministry of Education Distributed Learning web site


Quality Matters


European Association for Quality Assurance in Higher Education

New Zealand

Marshall, S. (2006). E-Learning Maturity Model Version Two: New Zealand Tertiary Institution E-Learning Capability: Informing and Guiding E-Learning Architectural Change and Development Project Report. Wellington NZ: New Zealand Ministry of Education


Vocational Education and Training E-standards for Training 

South Africa

Quality Assurance Toolkit: Distance Higher Education Institutions and Programmes

Quality Assurance  Toolkit for Open Schools

Commonwealth of Learning

Quality Assurance Microsite
Quality Assurance Toolkit: Teacher Education

Online education services for students

There are also other conditions beyond management and teaching that contribute toward high quality e-learning and online learning systems. Flexible transfer of credits that recognise qualifications taken online as well as face-to-face, and government web sites that provide accurate and reliable information about the quality of online programs available within their jurisdiction, are also essential components of a high quality digital learning system. For examples, see:

BC Transfer Guide

Education Planner


Contact North

Research on quality assurance

Probably the best coverage of quality issues in both formal (for-credit) and ‘post-traditional’ (open, non-credit) online learning are the two papers published by Academic Partnerships:

Butcher, N. and Wilson-Strydom, M. (2013) A Guide to Quality in Online Learning Dallas TX: Academic Partnerships

Butcher, N. and Hoosen, S. (2014) A Guide to Quality in Post-traditional Online Higher Education Dallas TX: Academic Partnerships

If you use the category search on “quality” or “quality assurance” on my personal web site,, you will find almost 60 articles or postings about this topic on this site.


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Teaching in a Digital Age - Second Edition Copyright © 2019 by Anthony William (Tony) Bates is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License, except where otherwise noted.

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