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39 Gathering and Using Student Feedback

As we noted in week 1, ongoing, formative feedback is critical to effective course design and the blended learning environment offers multiple ways to provide and collect feedback, including online surveys, discussion boards, and synchronous online or face-to-face activities.

Gathering and responding to feedback from students can help us measure how the course is going, give us the opportunity to improve and refine our teaching, and can help us make these adjustments during the course with current student needs in mind.

INFORMAL FEEDBACK

The most informal level of evaluation might be to ask participants for their brief, qualitative feedback on the session. An example is a simple, three-question Stop / Start / Continue sheet or something like it. This type of formative feedback opportunity could be especially useful if you are gathering feedback for changing your behaviour/content in future sessions.

These types of informal feedback sheets can be anonymous if desired.

OPINION BASED

Many of us are used to feedback forms – often called “smile sheets” that are given out at the end of a session. This kind of form asks participants for their opinion about how the session went and their satisfaction with it.

Question areas could include how the participant felt about:

  • the content and activities of the session, including materials

  • the pace of the session

  • your own facilitation of the session

  • how they might apply their learning from the session to their own situation

Requesting Formative Feedback

Please review Requesting Formative Feedback from Learners and consider:

  • How and when are you currently seeking student feedback?
  • What benefits and/or challenges have you experienced when gathering and responding to student feedback?

References and Optional Resources for Student Feedback

Royal Roads University. (n.d.) Requesting formative feedback from learners. https://royalroads.ca/about/centre-teaching-educational-technologies/teaching-resources/teaching-information-hub/giving-1

Topclass. (n.d.) How to get useful student feedback on online courses. https://www.wbtsystems.com/learning-hub/blogs/get-student-feedback-online-courses

University of Florida (n.d.). Soliciting student feedback. https://citt.ufl.edu/resources/course-design-basics/evaluate-and-revise/soliciting-student-feedback/

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FLO Blended at Camosun Copyright © by Emily Schudel is licensed under a Creative Commons Attribution 4.0 International License, except where otherwise noted.

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