Facilitating Difficult Discussions
Learning Objectives
Below, you can find the learning objectives for the Facilitating Difficult Discussions instructor training:
- Articulate what can make conversations difficult.
- Reflect on how one responds to conflict and develop greater self-awareness.
- Evaluate a diversity of techniques and strategies to assist in successfully navigating challenging situations in the learning environment.
- Anticipate circumstances that could lead to a difficult conversation and prepare a plan of action for handling difficult conversations effectively.