Professional Communication

Professional Email

In this chapter you’ll learn how to send clear, effective email that enhances your professional reputation.

Clear, Professional Email

Professional email must be brief and exceptionally clear. Because workers tend to multitask, and because some people receive many emails every day, we need to make sure our messages are clear, brief and searchable.

Your email may be someone’s first impression of you. If it’s clear, brief and direct, they will think of you as professional, competent and respectful of their time. But if the reader has to spend time and energy trying to decipher your message, they might doubt your skills and professionalism. So spend time on your email messages, writing and proofreading them to make sure they’re precise, brief and direct.


The slides below tell you how to write clear, effective emails. Click on the small triangle or rectangles to advance the slides.


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Professional Business Practice by Lucinda Atwood is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License, except where otherwise noted.