Getting help
Login issues? Problems with your MFA process?
Please contact the IT Service Desk using the information below.
IT Service Desk Contact Information
Telephone: 250-960-5321
Toll Free: 866-960-5321
Email: support@unbc.ca
Customer Support Portal: https://support.unbc.ca
Service Desk hours: Monday – Friday 8:00am to 4:00pm, closed 12:00pm to 12:30pm
Located on the second floor of the Teaching Lab, room 8-264
Can’t figure out how to use one of the activities in https://moodle.unbc.ca?
The Centre for Teaching, Learning and Technology (CTLT) has students on staff who can assist you with your student-related questions and help you troubleshoot your issue. You can get in touch with them at student-tech-troubleshooters@unbc.ca