"

Troubleshooting and Help

Fixing Audio/Video Problems

Steps outlining how you can test your audio and video for Teams are outlined in this page of the guide https://pressbooks.bccampus.ca/unbcstudents/chapter/attending-live-online-classes/

Where to Get Technical Support (IT Helpdesk Info)

If you are having trouble with your Microsoft Teams setup, you can submit a support request to the Service Desk at:

https://unbc.teamdynamix.com/TDClient/87/Portal/Requests/ServiceDet?ID=1077

or contact them at https://www.unbc.ca/information-technology-services/contact

License

Icon for the Creative Commons Attribution 4.0 International License

A Student Guide to Learning With Technology @UNBC Copyright © by UNBC CTLT is licensed under a Creative Commons Attribution 4.0 International License, except where otherwise noted.

Share This Book