12.8 References

Champagne, F., Hartz, Z., Brousselle, A., & Contandriopoulos, A. P. (2011d). L’appréciation normative. In A. Brousselle, F. Champagne, A. P. Contandriopoulos, & Z. Hartz (Eds.), L’Évaluation: Concepts et Méthodes. Deuxième édition mise à jour. Les Presses de l’Université de Montréal.

Donabedian, A. (1980). Exploration in Quality Assessment and Monitoring (Vol.1). The Definition of Quality and Approaches to Its Assessment. Health Administration Press,.

Markiewicz, A., & Patrick, I. (2022/2016). Developing Monitoring and Evaluation Frameworks. SAGE Publications. https://methods.sagepub.com/book/mono/developing-monitoring-and-evaluation-frameworks/toc

McDavid, J., Huse, I., & Hawthorne, L. R. (2019). Program Evaluation and Performance Measurement. An Introduction to Practice. Third Edition. Sage Publications. https://doi.org/10.4135/9781071878897

Meyer, M. W., & Gupta, V. (1994). The performance paradox. Research in Organizational Behavior, 16, 309–369.

Van Dooren, W., Bouckaert, G., & Halligan, J. (2015). Performance Management in the Public Sector (2nd edition). Routledge. https://doi.org/10.4324/9781315817590

Van Dooren, W., Bouckaert, G., & Halligan, J. (2025). Performance Management in the Public Sector (3rd ed.). Routledge.

Van Thiel, S., & Leeuw, F. L. (2002). The performance paradox in the public sector. Public Performance & Management Review, 25, 267–281.