Chapter 5: The Power of Effective Communication

Learning Objectives

  1. Describe the elements of effective business communication. 
  2. Examine the implications of different types of verbal and nonverbal communication.
  3. Understand the appropriate etiquette for business communication.

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The Power of Selling Copyright © 2021 by Dr. Michelle Clement is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.

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