Troubleshooting and Support

If you are an Instructor who wishes to learn how to use Microsoft Teams for teaching, please contact your CTLT Instructional Designer or ctlt@unbc.ca and we can answer questions and strategize how to best use Teams according to your needs.

If you are a student, our Microsoft Teams Help Guide for students is here: https://pressbooks.bccampus.ca/unbcstudents/  It has topics like: Introduction to Microsoft Teams, Attending Live Online Classes, Participating in Live Class Sessions, Watching Recordings and Reviewing Content and more.

For technical issues, contact UNBC IT Support at support@unbc.ca or go to the helpdesk at https://www.unbc.ca/information-technology-services/contact