3.5 Chapter Summary

An appropriate business writing style can be formal or informal, depending on the context, but it should always reflect favourably on the writer and the organization. Successful communication also involves writing with inclusivity in mind.

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Fundamentals of Business Communication Revised (2022) Copyright © 2022 by Venecia Williams & Nia Sonja is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License, except where otherwise noted.

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