Chapter 3: Style and Tone
Learning Objectives
- Explain how to select the right tone
- Explore 5 principles of plain language
- Highlight the importance of using inclusive language
Thinking About The Topic
- When texting, how do you recognize the tone of the message?
- How does your perception influence the interpretation of a piece of writing (text, email, etc.)?
- Why is it important to read the entire message/email instead of just skimming it before replying?
Watch & Learn
Watch the video below to learn more about this topic.
