Chapter 15: Business Communication in Person
Learning Objectives
- Identify the five parts of a conversation
- Examine how communication skills are affected by technology
- Learn how to improve conversation skills
- Understand how to communicate on the phone
Thinking About The Topic
- Is it easier to communicate with someone in-person or in-writing (text, email, etc.)?
- What is the most challenging part of in-person conversations?
- How do you prepare for a meeting with a coworker or a supervisor?
Watch & Learn
Watch the video below to learn more about this topic.
