Chapter 14: Professionalism, Etiquette, and Ethical Behaviour
Learning Objectives
- Recognize professional behaviour according to the employer, customer, coworker, and other stakeholder expectations
- Explain the importance of ethics as part of the persuasion process
- Define and provide examples of sexual harassment in the workplace, as well as strategies for how to eliminate it
- Identify and provide examples of eight common fallacies in persuasive speaking
Thinking About The Topic
- Should managers have the right to monitor the e-mail messages of employees? Why or why not?
- What makes a person act ethically or unethically?
- What are some ethical dilemmas you have faced?
Watch & Learn
Watch the video below to learn more about this topic.
