Chapter 7: Information Shares, Action Requests, and Goodwill Messages
Learning Objectives
- Learn to write messages to share information
- Understand how to respond to requests
- Identify how to write effective instructional messages
- Examine the importance of goodwill messages for business
Thinking About The Topic
- Do you know how to insert and label links well in messages?
- Have you written a thank-you note after a job interview, or after a meeting?
- Are you an “oversharer”?
Watch & Learn
Watch the video below to learn more about this topic.
