7.9 End of Chapter Activities

7a. Thinking About the Content

What are your key takeaways from this chapter? What is something you have learned or something you would like to add from your experience?

7b. Discussion Questions

Discussion Questions

  1. Do you have experience writing messages to share information or action requests?
  2. When was the last time you wrote a thank-you message?
  3. Imagine you have a classmate who has never used social media before. Write instructions on how to open a Facebook or Twitter account.

7c. Applying chapter concepts to a situation

Writing a thank-you letter

The Northern University has an award program with over twenty awards that are sponsored by several benefactors. Among the awards is the David Rose Leadership Award, which is sponsored by David Rose, a Northern University alumnus. The award recipient must meet the criteria of being in good academic standing, an international student and someone who demonstrates leadership qualities in the school community.

Sam, who is an international student, lost his part-time job due to the COVID-19 pandemic. He has upcoming course fees for the summer semester that he can only cover by depleting all of his savings. As such, he applies for the David Rose Leadership Award since he fits the criteria for the ideal applicant.

Sam is the successful candidate of the award and receives a grant for five thousand dollars. He is grateful that he will be able to pay his upcoming fees on time and decides to write a thank you letter to Mr. Rose.

What kind of information should he include in the opening, body and closing of this letter? 

 

7d. Writing Activity

Watch this video from TED.com called. This is what happens when you reply to spam email. Summarize the video. Do you agree with James Veitch’s response to spam email? What is the best way to respond to unsolicited business requests?

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Fundamentals of Business Communication Revised (2022) Copyright © 2022 by Venecia Williams & Nia Sonja is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License, except where otherwise noted.

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