7.8 Chapter Summary

Sharing information, requesting information or action are some of the most common types of business messages sent daily. Follow best practices when sharing information, requesting information or action, and replying to such messages. Sending goodwill messages creates a good impression, but remember to write your messages with sincerity.

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Fundamentals of Business Communication Revised (2022) Copyright © 2022 by Venecia Williams & Nia Sonja is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License, except where otherwise noted.

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