Accessibility FAST

Closed Captioning
Quick Start Guide

Adding closed captions to your video helps all viewers, but is essential for deaf and hard of hearing people.

Getting started with captioning:

Use closed captions

Closed captions are a text file attached to a video, allowing viewers to toggle on or off the captions. Open captions, or subtitles, are burned into the video and not user choice. Use subtitles for additional languages in a video.

Leverage AI

Advances in AI have greatly improved transcription of audio to text. Use AI to generate captions, then edit for accuracy.

Use Kaltura Mediaspace

Media uploaded to Kaltura Mediaspace/My Media in Brightspace[1] automatically create machine-generated captions. Review and edit captions for accuracy.

Use OneDrive

Videos uploaded to OneDrive will have captions automatically generated. Review and edit the captions for accuracy.

Live captions

In Teams:
Teams accessibility pane open with captions toggle highlighted
In Zoom:
Zoom captions menu open showing Enable captions option
Note that automatic captions will not be accurate enough to meet accessibility standards, so plan to hire live transcribers and/or interpreters.

Prefer videos with captions

When choosing existing videos to distribute or show, choose videos that have captions.

When moving a video file between platforms, such as uploading an MP4 file to Brightspace, the captions exist as a separate file which needs to be uploaded alongside the video file. For that, and other reasons, we recommend using Kaltura. Once a Kaltura video is captioned it is always captioned when embeded, linked to, or otherwise shared. This eliminates the need to keep track of multiple files.

Moving forward…

Add and edit captions for your videos. Prefer captioned videos. A video is not finished until it is accurately captioned.

For more information on captions and transcripts, move to the next page.


  1. Media uploaded after October 2022 only


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Accessibility Handbook for Teaching and Learning Copyright © 2023 by Briana Fraser and Luke McKnight is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.